Rooms located in the main hotel and bungalows are clean and airy. However, rooms located in the mini villas are drab, dark and in need of refurbishment.
Hotel staff are friendly and helpful, but completely ignore any criticisms made!
Swimming pool is great, but handrail needs to be placed each side of steps into the pool as they are very slippery. Guests tend to be 50+ and need security walking into pool. Saw one guest slip on step and hurt herself - but hotel staff ignored this and there is no lifeguard.
Three managers continually walk around hotel, but they are not really interested in what is going on. The money is made from the hotel owner's other investments - fish restaurant, nightclub, boutique hotel - but no interest is taken in hotel complex.
Breakfast is DISGUSTING!!! Flies everywhere - and no covers. Hot food not kept hot and cold food not kep cold!!! We were told the hotel had been serving same breakfast for past 8 years ......... same food every day without any variation. Ended up buying food from fantastic deli near to hotel (turn left outside hotel and deli in parade of shops on opposite side of road, just past the petrol station). Deli also makes wonderful sandwiches and cooks fresh food - and will deliver to hotel. There is also a Lemar supermarket within walking distance, so suggest you stock up on breakfast items.
Other menu available during the day, but several items tasted as if cooked in very old oil. If ordering off menu, best to do so late afternoon and not at lunch time ....... then food is cooked fresh and tastes better.
B-B-Q night food was DISGUSTING!!! Fed all meat and chicken to the cats!
It is a shame the owner/managers are not prepared to offer better food, because the location is very good and Kyrenia is pretty. However, lots of wonderful restaurants to visit near the hotel .... Kybele, Dream Castle, to mention a few .... and they offer a free transfer service.
Would stay at hotel again because accommodation was good, but would definitely buy own breakfast food again because do not want food poisoning.
Big thank you to the Deli guys - they are very friendly and helpful, and the food is great!
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- Also Known As:
- Altinkaya Holiday Village Hotel Karakoumi
- Altinkaya Holiday Village Kyrenia
- Altinkaya Holiday Village Hotel Kyrenia
- Altinkaya Holiday Resort Cyprus/Ozankoy