Firstly, when I checked in the heater was broken so was cold in the night and TV didnt work. I was tired so decided to sleep in the room, for the night and change the following morning. I couldnt sleep at all during the night the motorway was so loud it was very difficult to sleep.
So in the morning when I ate the full english breakfast(which was 3 items sausage, scrambled eggs and beans). I changed the room the following night, when I tried to use my mobile phone guess what it didnt work no coverage, due to the inconvenient location. This was later confirmed by the other guests whom I asked whom had the same problem.
When I decided to leave requested for a a taxi waited for 1 hour, and than went down and she said theres a traffic jam and in the background was smiling staff, it was like they knew that they didnt bother calling for a taxi. When I called the taxi and asked the taximan he said there was no traffic jam and they only received the call 10 minutes ago and that I must have been mistaken.
Honestly, Ive never stayed in a hotel like this, this hotel is just like faulty towers.
Only stay in this hotel if you have no choice and everywhere else is booked, as this is a terrible hotel and there are better hotels out there. Dont be put through the horrible experience I went through.
- Official Description (provided by the hotel):
- A modern 89 room hotel offering well appointed guest rooms with writing desk, TV, Hair Dryer, and Tea & Coffee making facilities. The hotel offers free WiFi, and car parking ... more less
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- Also Known As:
- Holiday Inn Express Canterbury Hotel Upper Harbledown
- Holiday Inn Canterbury
- Canterbury Holiday Inn
- Holiday Inn Express Canterbury Upper Harbledown