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“Good value, friendly staff.”

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Holiday Inn Express Canterbury
dorset
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Good value, friendly staff.”
Reviewed 29 October 2012

This hotel was good value for money. Stayed one night in the area, rooms were very clean and comfortable, staff very friendly and knowledgable. The breakfast was great, good choice and plenty of it to set you up for a good day out.
The taxi company organised by the hotel for us was excellent value and service, the driver even managed to get us back to the hotel late at night when the A2 was closed!!!

  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kayDorset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohitha A, General Manager at Holiday Inn Express Canterbury, responded to this review, 1 November 2012
Dear Guest,

Thank you for your comments posted on Tripadvisor.
We look forward to welcoming you back to Holiday Inn Express Canterbury.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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701 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (142)
Date | Rating
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  • English first
  • French first
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English first
Dundee, United Kingdom
Level Contributor
71 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 21 October 2012

Stayed in a family room on a Sunday night before crossing the Channel.
We have stayed in this hotel before and were more than happy to return.
Clean rooms and friendly staff.

We had dinner at the hotel in the evening, and the standard buffet breakfast in the morning. The dinner menu is a little limited, but what we had was tasty. It's the same with all Holiday Inn hotels - why is there no bacon on the breakfast menu, it would make such a difference?

I'm sure we'll be back.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank AMcL007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohitha A, General Manager at Holiday Inn Express Canterbury, responded to this review, 25 October 2012
Dear Guest,

Thank you for your comments posted on trip advisor.We look forward to welcoming you back to Holidayinn Express canterbury in near future.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Molesey, United Kingdom
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 21 October 2012

At £57 for a double ensuite room with breakfast very good value. The room was a bit small but had space for a sofa. The bathroom only had a shower but it was a powerful on and everything was clean. Small touches such as a suitcae holder which opened up and folded against a wall and reading lights at each bedside cabinet and at a desk were appreciated.

Free WiFi and a flat scrreen TV with several cable channels.

Considering it is a budget hotel the buffet breakfast was very good. Fresh rolls, mini croissants and bread you toast yourself. Choice of juices, tea and coffee, various flavoured yoghurts, scrambled eggs and beans, sausages (which we couldn't have being vegetarian). Cereals and fresh fruit. Grapefruit or peach segments.

There is a large indoor heated pool and spa which we didn't use but having such a facility in a cheap hotel is great value.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lynda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohitha A, General Manager at Holiday Inn Express Canterbury, responded to this review, 25 October 2012
Dear Guest,

Thank you for your comments posted on trip advisor.We look forward to welcoming you back to Holidayinn Express canterbury in near future.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Whitehaven, United Kingdom
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 17 October 2012

me and my partner stayed here for one night as a stopover after travelling down from cumbria to london by train, it was a very quick and efficient check in staff were pleasant ,we had a double room which had a large ensuite shower but no bath shower was very powerful though with nice hot water. tv was a nice plasma with plenty of choice of freeview channels,bed was comfortable although the pillows werent as good.i ordererd our food at the bar as there was no room service and my partner was very tired after travelling all day, so the staff just rang my room when it was ready and i brought it up to eat in our room..the food was very tasty and reasonably priced,breakfast was buffet style but there wasd no bacon no mushrooms ,there was only sausages ,beans and scrambled egg,which to me is not a breakfast but it was tasty and there was plenty of cereal,fresh fruit,bread rolls etc,,overall this hotel was cheap at 51 pounds for the two of us and it was clean and accomodating i would stay again if i was in the area.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michelle j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohitha A, General Manager at Holiday Inn Express Canterbury, responded to this review, 19 October 2012
Dear Guest,

Thank you so much for your comments posted on TripAdvisor.
We look forward to welcoming you back to HolidayInn Express Canterbury.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 8 October 2012 via mobile

Stayed here when visiting Kent Uni with my daughter. Very welcoming after a 6 hour drive. The food was very pleasant and the staff were really nice. Breakfast was good as well. Great value for 3 of us in a big family room

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank textiletony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohitha A, General Manager at Holiday Inn Express Canterbury, responded to this review, 15 October 2012
Dear Guest,

Thank you for your comments posted on TripAdvisor,We look forward to welcoming you back to Holidayinn Express Canterbury.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St Austell, United Kingdom
Level Contributor
74 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 29 September 2012

We stayed for a night after a 300 mile journey and prior to joining a cruise from Dover. It was our first experience of Holiday Inn Express and we found it to be on a par with Premier Inns but without a decent restaurant. That was not a problem since Canterbury has plenty to offer and was only a few minutes drive. Breakfast was adequate but no more. Value for money was acceptable with an advance non-refundable rate.

Room Tip: A room at the back away from the main road.
See more room tips
  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MichaelH694
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohitha A, General Manager at Holiday Inn Express Canterbury, responded to this review, 15 October 2012
Dear Guest,

Thank you for your comments posted on TripAdvisor,We look forward to welcoming you back to Holidayinn Express Canterbury.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stratford-upon-Avon
Level Contributor
94 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 26 September 2012

We spent three nights here, and it was a perfect location for exploring the area. We got the room for an extremely good price and it was great value. We asked for a quiet room and were given one at the back of the property - there was no problem with traffic noise. It IS tricky to find!
The room and bathroom were very clean, but the bed was uncomfortable, and the pillows were very hard. We asked for softer ones but they were no better! Breakfast was fine, pastries etc. were fresh and enjoyable. We didn't eat dinner there, as Canterbury has many lovely restaurants. Overall at the price it was ok, but only ok.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank FlossieS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohitha A, General Manager at Holiday Inn Express Canterbury, responded to this review, 15 October 2012
Dear Guest,

Thank you for your comments posted on TripAdvisor,We look forward to welcoming you back to Holidayinn Express Canterbury.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Canterbury

Property: Holiday Inn Express Canterbury
Address: A2, Upper Harbledown, Canterbury CT2 9HX, England
Phone Number:
Region: United Kingdom > England > Kent > Canterbury > Upper Harbledown
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Upper Harbledown
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Canterbury 3*
Number of rooms: 89
Official Description (provided by the hotel):
A modern 89 room hotel offering well appointed guest rooms with writing desk, TV, Hair Dryer, and Tea & Coffee making facilities. The hotel offers free WiFi, and car parking ... more   less 
Reservation Options:
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Also Known As:
Holiday Inn Express Canterbury Hotel Upper Harbledown
Holiday Inn Canterbury
Canterbury Holiday Inn
Holiday Inn Express Canterbury Upper Harbledown

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