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“Nice stay.”

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Holiday Inn Express Canterbury
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Nice stay.”
Reviewed 15 November 2012 via mobile

The hotel was basic, but met our needs. We were able to get into our room, powerful shower, and good tv. Beds were comfortable, and breakfast was as described. Parking was as described. There was however no previous warning about the dual carriage way that it is based on was closed for two nights that we were there, causing problems when we had to attend a wedding, knowing that we could not get back in time. We had to ring the hotel to arrange and escort along the closed road. Very inconvenient at the end of a busy day. Yet the hotel was good. Recommend calling ahead to make sure that there are no issues such as this.

Stayed November 2012, travelled as a couple
Helpful?
Thank Charlotte E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohitha A, General Manager at Holiday Inn Express Canterbury, responded to this review, 21 November 2012
Dear Guest,
Thank you so much for your comments posted on TripAdvisor.We look forward to welcoming you back to our Hotel.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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725 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (143)
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Midlands
Level 5 Contributor
64 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 15 November 2012

We booked the Holiday Inn Express for an overnight stop, and were very pleasantly surprised at standard of the hotel.

From arriving to a warm and welcoming greeting, to the comfort and quality of the rooms, through to the breakfast (included in the price), everything was of a high standard.

The staff were excellent, providing good information on the hotel facilities, the local area, and local places to see.

We will certainly use this hotel again when we are next in the area.

Room Tip: Access is via the services on the A2 heading East, so if you are travelling back to the hotel from C...
See more room tips
  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PaulWMidlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohitha A, General Manager at Holiday Inn Express Canterbury, responded to this review, 16 November 2012
Dear Guest ,
Thank you so much for your comments posted on Trip Advisor.We look forward to welcoming you back to Holidayinn Express Canterbury.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burlington, KY
Level 6 Contributor
194 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 6 November 2012

We stayed 2 nights in this hotel just off the motorway. There was a fan in our room which we used to mask any noise from the freeway. Rooms small, clean, safe and comfortable. We ate dinner there and 2 out of 3 enjoyed it. Breakfast was free and wonderful. Staff not friendly, but efficient. Easy on and off the motorway. Only dining near is the hotel and the petrol station I believe, unless you drive. I would definitely stay here again.

  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cheaptravel_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohitha A, General Manager at Holiday Inn Express Canterbury, responded to this review, 16 November 2012
Dear Guest ,
Thank you so much for your comments posted on Trip Advisor.We look forward to welcoming you back to Holidayinn Express Canterbury.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, United Kingdom
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 November 2012

I stayed here with my family during half-term. The hotel has a warm, homely atmosphere and is fantastic value for money. The room was clean, warm and comfortable. The staff were welcoming and friendly and the buffet breakfast exceeded our expectations. For what is classified as budget accommodation, this is a great place that we would definitely return to.

Room Tip: Some rooms are close to the A2 so it might be worth checking about road noise.
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  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ginny P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohitha A, General Manager at Holiday Inn Express Canterbury, responded to this review, 8 November 2012
Dear Guest,
Thank you for your comments posted on tripadvisor.We look forward to welcoming you back to Holidayinn Express Canterbury.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level 6 Contributor
145 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 4 November 2012

Good, clean hotel for the money. The breakfast was good as well. It is a busy hotel, but the rooms are quiet. Great for groups. If you have teens, or younger kids they need to go in groups to the lobby. We felt a little uncomfortable with so many people that were sitting around in the lobby to let kids hang out down there. The front desk people were very friendly and helpful.

  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dee L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohitha A, General Manager at Holiday Inn Express Canterbury, responded to this review, 6 November 2012
Dear Guest,
Thank you for your comments posted on tripadvisor.We look forward to welcoming you back to Holidayinn Express Canterbury.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harlow Essex
Level 5 Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 November 2012

This is a typical budget chain hotel.Basic rooms not spectacular. Found rooms to be very warm but due to the location being next to the main A2 dual carriageway you could not open windows due to traffic noise which could be heard clearly in the room with windows shut.
Buffet breakfast was provided which again was basic and not particularly attractive. Choice of cooked was chipolata sausages which were clearly value ones, baked beans catering standard tasteless and scrambled eggs clearly made from powdered eggs the industry standard. Museli was very sweet and not nice. Toaster was help youself which took forever and required you to run it through twice to tast it, why they cannot have amember of staff feeding this I do not know would have made things far quicker. Not enough tables to go round, as most seated 4 but had only one person seated at them due to lots of individual customers. Would not stay here again unless I had no choice.

Room Tip: Ask for a room at the very back away from road traffic noise.
See more room tips
  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Craig1264
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohitha A, General Manager at Holiday Inn Express Canterbury, responded to this review, 6 November 2012
Dear Guest
Thank you for taking the time to share your feedback. Please accept my sincere apology for your experience. I have taken note of your comments regarding our breakfast area and the quality of the food.I will share these to our management team to be addressed accordingly. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible.

I truly appreciate you taking the time to share your feedback and I hope that you will consider us again on your next travel.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dorset
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 29 October 2012

This hotel was good value for money. Stayed one night in the area, rooms were very clean and comfortable, staff very friendly and knowledgable. The breakfast was great, good choice and plenty of it to set you up for a good day out.
The taxi company organised by the hotel for us was excellent value and service, the driver even managed to get us back to the hotel late at night when the A2 was closed!!!

  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kayDorset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohitha A, General Manager at Holiday Inn Express Canterbury, responded to this review, 1 November 2012
Dear Guest,

Thank you for your comments posted on Tripadvisor.
We look forward to welcoming you back to Holiday Inn Express Canterbury.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Canterbury

Property: Holiday Inn Express Canterbury
Address: A2, Upper Harbledown, Canterbury CT2 9HX, England
Phone Number:
Region: United Kingdom > England > Kent > Canterbury > Upper Harbledown
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Upper Harbledown
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Canterbury 3*
Number of rooms: 89
Official Description (provided by the hotel):
A modern 89 room hotel offering well appointed guest rooms with writing desk, TV, Hair Dryer, and Tea & Coffee making facilities. The hotel offers free WiFi, and car parking ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, TripOnline SA, Ebookers, Cancelon, HotelQuickly and Evoline ltd so you can book your Holiday Inn Express Canterbury reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Canterbury Hotel Upper Harbledown
Holiday Inn Canterbury
Canterbury Holiday Inn
Holiday Inn Express Canterbury Upper Harbledown

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