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Macdonald Cardrona Hotel, Golf & Spa
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Reviews (2,902)
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1,181
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All reviewslovely hotelcream teaexecutive roombar pricessteam room and saunafirst classrelaxing breakleisure facilitiesdb bevening mealboth nightsfood was lovelyenjoyable staycooked breakfastbed and breakfastlovely roomshort break
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2,098 - 2,103 of 2,902 reviews
Reviewed 10 July 2014

Service is always very good,drinks expensive which is the norm for most hotels like this. Rooms comfortable and always immaculate, never really had a problem that was the fault of the hotel.
Stayed here numerous times for a couple of days break.

Room Tip: Even numbered bedrooms overlook the golf course, if you after a Golf View Room
  • Stayed: June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with this hotel
Thank geordie92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MacCardrona, General Manager at Macdonald Cardrona Hotel, Golf & Spa, responded to this reviewResponded 12 July 2014

Dear geordie92

Thank you very much for your recent review of the Hotel. I am glad that we are able to welcome you back time after time for a relaxing break.

Kind Regards

Stuart Maxwell

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2014

We were stressed out and in urgent need of a cheap pampering short stay somewhere remote. As money was tight, we used up our previous loyalty points with the MacDonald chain of hotels to cover a 2 nights stay with dinner, bed and breakfast at this hotel near Pebbles, in a new area for us to explore. We enjoy the outdoor life, are keen cyclists and the area is certianly geared up for cyclists of all types. Peebles is a beauftiful market town, far enough away from the cities so locals support the local shops which is refreshing. Parking in peebles was free!! We had some great cycle rides in remote areas, and there are plenty of local attractions to visit. We fitted in Traquair House, Scotlan'ds oldest inhabited house, once frequented by Kings and Queens. Very old and interesting. Lovely food at the hotel to come back to each night, fantastic king size room, immaculately clean and comfortable set in a beautiful area. Want to go back soon. Also had opportunities for various activities on site or nearby.

Room Tip: If you are a keen golfer, your preference may be to have a room at the back overlooking the golf course alongside the river Tweed. We were not, but it didn't matter to us.
  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Elaine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MacCardrona, General Manager at Macdonald Cardrona Hotel, Golf & Spa, responded to this reviewResponded 12 July 2014

Dear Elaine,

Thank you for this great review. I am glad that Cardrona proved to be the relaxing place that you were looking for. We are indeed an ideal base for exploring the Borders, with plenty on offer on our doorstep.

Next time you need to get away from it all, you know where we are!

Kind Regards

Stuart Maxwell
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2014

To much to sat,good good good good good good goods good good goods good good good good every good.she loved it great people,great golf course everyone friendly.would go back again.scener a mazing,don't have anythink else to say

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank monkeydog27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MacCardrona, General Manager at Macdonald Cardrona Hotel, Golf & Spa, responded to this reviewResponded 12 July 2014

Dear monkeydog27,

I am very grateful for your review of Cardrona, and am glad that you had a great time!

Hopefully we can welcome you to the Hotel again soon?

Kind Regards

Stuart Maxwell

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2014

Stayed no 7th& 8th July and were delighted with accimmodation,staff and food we were however surprised to find the menue was exactly the same for both evenings......never come across this with any other hotels....menue changed every day.We also thought the house red wine at £21.99 was far to expensive.
However we had a lovely 2 days and would go back again.

Room Tip: We had a twin room 219 and it was lovely with a really great shower and very comfortable beds.It was very quiet with good views towards the hills.
  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank happychappie77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MacCardrona, General Manager at Macdonald Cardrona Hotel, Golf & Spa, responded to this reviewResponded 12 July 2014

Thank you for your feedback following your recent stay. I'm glad to read that you enjoyed your stay. We currently offer a seasonal menu, which can vary on a daily basis depending on the ingredients. I am sorry that this was not the case during your stay.

Kind Regards

Stuart Maxwell
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2014 via mobile

Booked a 1 night stay for 6 people via Classic Britain. We stayed in rooms 101, 109 and 111. Rooms were bright and spotlessly clean.

Pros:
- large shower AND bath!
- real size towels!! Not tiny bath towels!
- safe and iron in room
- very quiet

Cons:
- squeaky and uncomfortable mattress

Would like to see an upgrade of mattress, I think if I had stayed more than one night I'd have a bit of a sore back. That being said not everyone in the group had a similar experience, only 2 of us.

MEALS:

The deal included dinner and breakfast. Dinner had decent choice and everyone enjoyed their meal, we had 3 courses with supplements for steaks. Dinner is expensive if not included with the room, I think approx £35pp for 3 courses. Drinks are also a bit on the expensive side, almost £8 for a glass of red wine!

Service fell by the way side after desert and a coffee was forgotten about but still appeared on the bill. This was rectified but a real shame considering the service had been top notch prior to this.

BREAKFAST:

only one word for it: EXCELLENT!!
choice of fruit juices, cereals, fruits and meats/cheeses from the buffet, then the option of a cooked breakfast also. Cooked breakfast was fantastic and plenty of tea and toast to go round. Could not fault the service at breakfast it was spot on, we were made to feel very welcome.

SPA:

As part of the deal we received 50% off spa treatments, 6 of us booked in and everyone complimented their treatments. Personally I had the best hot stones back massage I've ever had! Very friendly staff and we all felt very relaxed afterwards.

I only gave 4 out of 5 starts due to the mattress and decline in service following desert at dinner. Had this not been the case it would definitely been 5/5.

Wouldn't hesitate to return and in fact we hope to do so soon!

On that note it was nice that all the staff we encountered both before arriving (on phone calls) and during our stay were aware of the classic britain Deal, I didn't have to explain it to anyone. Makes life much easier and nice to see hotel is well organised!

Two thumbs up!

Stayed: July 2014, travelled with friends
Thank Danielle T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MacCardrona, General Manager at Macdonald Cardrona Hotel, Golf & Spa, responded to this reviewResponded 12 July 2014

Dear Danielle T,

Thank you for your review of Cardrona. I'm glad on the whole you all enjoyed your stay. Please accept my apologies for the drop in service in the evening, your feedback has been passed on to my Restaurant Manager. We are in the process of replacing all beds within the Hotel, and will this will be fully completed by August. I hope that we will see you back again soon!

Kind Regards
Stuart Maxwell

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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