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gillh105
Wiltshire, United Kingdom

Just wow!! Best experience in Bali! ❤️

Review of Samsara Ubud
5.0 of 5 bubblesReviewed 30 Sept 2019via mobile
My wife and I stayed at Samsara for 3 nights from the 27th of September to the 30th ! The experience we had from the moment we checked from the moment we left could just not be compared to any experience we have had any where in the world. Big stand out points are the service from all of the staff and just what wonderful people they are. Cannot reiterate the tranquility and ambience of the place and for us that is what made our stay perfect. If you want perfection and tranquillity in the jungle in Ubud then this is where you want to be! Would love to mention particular staff but my list would go on and on! Everyone was amazing!! Thank you so much Samsara for making our Bali stay so memorable ❤️❤️❤️❤️
Date of stay: September 2019
Trip type: Travelled as a couple
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Paulus_Tuasuun, General Manager at Samsara Ubud, responded to this review
Responded 19 Oct 2019
Hi gillh105,
greetings from Samsara Ubud,

Thank you for taking your time to share your samsara ubud experiences with us..we really appreciate it.
We truly happy to learn that you're having a wonderful and memorable stay with us,
and also thank you for such a nice words about our services and facilities.., again, we really appreciate it.

We look forward to the opportunity of welcoming you back here in the future...

On behalf of Your Samsara Ubud family

Paulus
paulus@samsaraubud.com
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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      All reviews private pool painting class outdoor shower warm pool village walk our honeymoon bedroom villa unforgettable experience the hustle and bustle jungle view main pool luxury hotel welcome drink jungle paradise thank you so much perfect stay amazing place
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      703 - 708 of 1,164 reviews
      Reviewed 28 September 2019

      We want to sing the praises of this exceptional place. We arrived late at night and had the most welcoming reception when we arrived, with drinks and refreshments on arrival. Our villa was beautiful and a private pool with the most splendid views. We stayed for 3 nights (definitely not long enough) and every moment has left us with very special memories of Samsara. Our village walk with Nuh Kasava, Villa Experience Manager was a highlight and we will never forget our walk with this lovely kind and very informative gentleman, thank you. The food was had here was exceptional fantastic too. All the staff here are exceptional with the care and consideration they have to make sure all their guests have the most wonderful stay, as you may realise we cannot sing their praises highly enough, everyone should have at least one visit to this amazing place. When we checked out Yana was so lovely and we felt sad to leave there, we will return 😃 Thank you all 😘 Sue and Alan (stay 12 to 15/09/19).

      Room tip: All excellent
      Date of stay: September 2019
        • Sleep Quality
        • Rooms
        • Service
      1  Thank ElsaBob
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Paulus_Tuasuun, General Manager at Samsara Ubud, responded to this reviewResponded 19 October 2019

      Dear ElsaBob,

      Greetings from Ubud,

      Thank you for your time to share this review with us, we really appreciate it.
      We are so happy to hear that you're enjoying your time in Samsara Ubud, and thank you for your nice words about our service and property.

      Nuh and Yana send their regards to both of you ..and they're so happy to read your review.

      Dear Sue and Alan, let us know if your future itinerary bring you back to Ubud, all of us will be very happy to welcome you back..


      On behalf of Your Samsara Ubud family,

      Paulus
      Paulus@samsaraubud.com

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 27 September 2019 via mobile

      Beautiful hotel located about 30 minutes from Ubud town centre and about an hour and a half (in light traffic) from Denpasar Airport. Really not much I can fault with the hotel - beautiful secluded location in the middle of the jungle. Rooms are clean and spacious, share pool and private pools are heated, romantic movie area, nice and simple breakfast menu that is executed very well (not buffet). You also have the choice of ordering the “floating breakfast” for an extra 600k - cute touch - but it’s exactly the same breakfast menu just FYI.

      Also, the whole resort has a relaxing aroma (I think from the mosquito repellent incense) - we slept with the pool door completely open and not one mosquito bite!!

      The staff service is exceptional. They all take the time to introduce themselves and learn your names, they communicate with each other, so your requests, schedule, likes/dislike is always considered and noted among all staff (I found this amazing - we made a side comment to our waiter Ari about wanting to catch the hotel shuttle to Ubud town centre and later went to book but were told it had already been done!!)

      Staff also work with no ulterior motives - their attitude is genuine and polite, working to make your stay as comfortable as possible.

      I honestly am so disappointed with people complaining that “it’s far and the roads are bumpy” - mind you has its truth - but please find something constructive to say if you are going to criticise.

      Would definitely recommend the Samsara without reservation.

      Date of stay: September 2019
      Trip type: Travelled with friends
      1  Thank jamoiiii
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Paulus_Tuasuun, General Manager at Samsara Ubud, responded to this reviewResponded 19 October 2019

      Dear jamoiiii,
      greetings..

      Thank you so very much for your time to share this details review of your recent Samsara Ubud Experience with us..
      We truly glad to learn that you're having a great stay with us..and we really thank you for your kind words (and details) about our services and facilities.

      Thank you for being such a genuine advocate for other travellers..

      We hope to see you back with us in near future..

      On behalf of Your Samsara Ubud family,

      Paulus
      paulus@samsaraubud.com

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 25 September 2019 via mobile

      This place is amazing, me and my husband stayed for 3 days .. we enjoyed every moment there , the hospitality, Food , Spa all was fantastic.. we get the villa with a direct view to the forest which is a breathtaking view ..
      - welcome drink ✅ and private check in process ✅

      -For the breakfast was delicious ( recommendation:egg & lobster ✅ )
      And off course we loved the floating breakfast ..
      They had moonlight cinema night (love it )
      Every single employee there were so nice and helpful and always for u if u need anything and our butler was so great and nice ..
      The place is relaxing and romantic..
      And for me i will come again..
      -اضافه للخليجين اعرف الاغلب تهمه الخصوصيه احب اقولكم كميه الخصوصيه بالفيلا عاليه
      thank you samsara for the beautiful memories..

      Date of stay: September 2019
      Trip type: Travelled as a couple
      1  Thank 984hadeela
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Paulus Tuasuun, General Manager at Samsara Ubud, responded to this reviewResponded 28 September 2020

      Dear 984hadeela,

      greetings from Ubud,

      Thank you for taking the time to share your Samsara Ubud experience with us, we really appreciate it.
      We truly delighted to learn that you're having a great time with us, and we can not thank you enough for your comments towards our staff and facilities.

      Once again thank you, and we're looking forward to welcoming you back again in near future.

      Please Stay well during this uncertain pandemic situation,


      On behalf of Your Samsara Ubud Family,

      Paulus
      paulus@samsaraubud.com

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 15 September 2019 via mobile

      Every thing in samsara is great
      The way the butlers try to remember every thing that concerns you , your name , your title , the time of arrival and time of check out , they were super friendly and super nice , also the complimentary activities were great , geni and all the others did a great job helping us every way they could
      The only downside That noticed were the bumpy roads on the way to the resort and the darkness at night

      Date of stay: September 2019
      Trip type: Travelled as a couple
      Thank rabushanab
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Paulus_Tuasuun, General Manager at Samsara Ubud, responded to this reviewResponded 19 September 2019

      Dear rabushanab,
      greetings,

      It is great to hear from you again,
      we appreciate the efforts to share your recent experiences with us.
      We're truly delighted to know that you're having a great time with us..and we thank you for your kind words about our services and product.
      We noted on your comments re the road and lighting, please rest assured that we will do the necessary actions to solve this issue with the cooperation with local authorities.

      Thank you again, and hope to see you back again here in the future.

      On behalf of Your Samsara Ubud family,

      Paulus
      paulus@samsaraubud.com

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 12 September 2019 via mobile

      Well we sit here on our last day of six blissful days in the Jungle of Ubud and we are already preparing our selves to miss this tranquil paradise that is “Samsara Ubud” We have travelled all over the world and “Samsara” is up there in our favourite resorts without a doubt. The resort staff are incredible and looked after us and all of the other guests from the minute you step on site. The service is personal and welcoming and the attention to detail is incredible. One day we mentioned we were really enjoying the local fruit especially the bananas and guess what that afternoon we had bananas delivered to our room. This is just one example of the attention to detail. The rooms are gorgeous and spotlessly clean and made twice a day.

      We have always stayed near the beach but honestly this was just as good if not better in my opinion. Back to nature and the real untouched Bali with lashings of luxury.

      We ate in the Kelusa (on site restaurant) every night of our stay and again superb food with exceptional service. We loved it all. The daily included breakfast was incredible and trust me you won’t leave without feeling satisfied it was devine. The Mee Goreng was my favourite. Better than most buffet breakfasts because made fresh and if you want more not a problem. Could not fault breaky and I’m a hard marker on breakfast as it’s one of my treats when on holidays. 10/10 from me.

      Shuttle to Ubud was perfect 30 - 40 min ride which (was super interesting in its self). Drivers more than happy to explain things on the way and they were such good people. Honestly it was not a problem getting to main attractions as the shuttle runs all day and was complementary.

      I will say If you want the party scene Samsara is not for you but if your looking for deep relaxation and amazing service book it ! Book it now .....

      The main pool is also stunning and we spent two days just chilling with cold cocktails and listening to the jungle sounds and the local river babbling below, blissful in every way. I honestly can not think of one thing we did not enjoy or like, it was all stunning including the surrounding gardens. A massive shout out also to all of the staff you are beautiful people and you made our stay so much better ~ Agas, Oka & Sang Ayu so amazing, but please know every single staff member we dealt with was absolutely lovely. Thank you for that & we will be back. On our return home all our friends and family will hear us rave about this piece of paradise. 5 stars is simply not enough for you all. Samsara don’t change you are delivering your guests an incredible experience. Very happy Mrs Emma & Mr Ian. You made us fall in love with Bali again !

      Date of stay: September 2019
      Trip type: Travelled as a couple
      2  Thank Ian K
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Paulus_Tuasuun, General Manager at Samsara Ubud, responded to this reviewResponded 19 September 2019

      Dear Ian K,
      it's great to hear from You and Emma again...

      Hope you both had a wonderful journey to your next destination,
      and WOW ...thank you for such a long and details comments on your recent Samsara Ubud experience..we really appreciate that you take time to share it with us...

      Everybody so happy to read your review...and again...many many many thanks..

      We hope to see you again and looking forward to the next opportunity to host you back here...

      On behalf of Your Samsara Ubud family,

      Paulus
      paulus@samsaraubud.com

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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