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“Perfect place to discover Gozo”
Review of Downtown Hotel

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Downtown Hotel
Ranked #2 of 4 Hotels in Victoria
Reviewed 1 October 2012

The Downtown hotel is in the capital of Gozo (Victoria). The Island of Gozo is one of the most beautiful places I have been. We were there at the end of September and the weather was glorious and sunny every day. The Town of Victoria is full of history and and hotel enables you tp walk to it all. The hotel offers a free service every weekday to the many beautiful beaches on the island in a mini bus free of charge. The food is Exellent and the room we had was Ideal overlooking the street with a small balcony. The staff cant do enough for you and the people on the Island generally are very friendly. The hotel is always very clean.

  • Stayed: September 2012, travelled as a couple
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1  Thank artycrab1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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158 - 164 of 267 reviews

Reviewed 23 September 2012

Centrally placed, affordable and comfortable with the added bonus of a rooftop swimming pool the Downtown Hotel was just right for exploring Gozo.

It's an easy walk up to town and the old city with all it's attractions. Buses are great for reaching other parts of Gozo such as Dwejra.

If any complaint at all (and this would apply to many hotels) rather poor quality breakfasts - mediocre coffee and juice, limited cereals and no croissants etc.

Room Tip: Rooms with a 'country view' are best.
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  • Stayed: September 2012, travelled as a couple
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1  Thank harrymacp1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2012 via mobile

Highly recommended and great value for money. One of the few hotels that accepts pets. Our dog loved it :) they even provided us with linen for him. Great stay and few mins away from Victoria centre on foot. Rooms are spacious and very clean. Thumbs up for this hotel !

  • Stayed: September 2012
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2  Thank Rene_Malta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2012

I was very disappointed with this hotel.
The room number 220 was like a niche, because there wasn't any window.
Forniture very old and bed unconfortable.
Hairdryer didn't work . Wi/fi sometimes works, most of times didnt work!
Breakfast consists only in one typology of cheese, one typology of ham, egg and bean .
I believe lot of rewiews here are acting in bad faith, only to attract clients.
Never more.

  • Stayed: September 2012, travelled as a couple
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6  Thank alberto g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Downtown_Hotel_Gozo, Manager at Downtown Hotel, responded to this reviewResponded 25 September 2012

We remember these guests very well. When they checked in they made a fuss over the room. Their real complaint was that the room did not have a balcony, when it was clear that they had booked what we call an internal room, i.e. a room with no balcony. These guests booked from an internet website and they had a clear choice of rooms and for a little bit more they could have chosen a room with balcony. So we cannot understand how they would expect a room with balcony when than they did not pay for one. Unfortunately this happens a lot - people delibrately book the cheapest room they find and when they check in they pick up a fuss to get a superior room than the one they paid for. Our commitment is clear - we allocate the room that you have booked for. As for the size of the room, admittedly it is not the biggest of rooms, but it satisfies the licencing criteria of a three star hotel. In fact when we offered them another internal room which is larger in size they asked if the room had a balcony, which, since it was another internal room, it did not have a one (balcony), and so they declined to change rooms. This proves that their real issue was the balcony and not the size of the room.

Given this negative disposition because of this balcony issue, we are not surprised over the other negative comments. The furniture is not old and if the hair dryer was not working they could have reported it to be fixed. We provide free internet in the rooms, wired or wireless. The problem with wi-fi is that when people use their devices somewhere else, their devices retain the IP address from their previous connection which prevents them from getting internet connection from our equipment. This is a technical issue which is beyond our control. Some people do not know what an IP address is, let alone how to change the IP address, so we usually reset our equipment to make it easier for them when it really is a problem which does not have anything to do with us, but we cannot do this all the time.

Regarding breakfast we can add the following items to the list: bacon, sausages, tomatoes, three types of bread, fresh fruit, 2 types of cereal, cake, yogurt, jams and marmalades, three types of juices, hot chocolate, coffee (even capuccino) and tea, all in buffet style. The coffee and juices we serve are the same as those served in four star hotels throughout the island.

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Reviewed 12 September 2012

Seriously - the place is mega cheap and the service you get is much better than 3 star. I've staying in 5 star places that had tackier rooms than this hotel. Ok the morning buffet is limited but what do you expect? An omlette station for €20? Seriously the things available are more than enough - there's good variety, bread, cereal, cheese and hame, jams, yoghurts, fruit, english breakfast and the other basics. More than enough for a human being that does not eat as much as a war tank. Also the buffet in the evening is huge! Wonderful :) Internal rooms tend to be small so spend a tad more and take a country view/street view room, it's worth the extra few euros. This place is right in the middle of all the activity in Gozo so perfect to spend a couple of nights in the centre without being in a busy road (it's always quite in Gozo!). Definitely recommended!

Room Tip: Take a country view room or street view, not internal.
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  • Stayed: December 2011, travelled as a couple
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1  Thank MCDEurope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2012

Recently, I decided to stay one more night in Gozo other than the 2 nights I had already booked in another hotel. The question was, where can I book that would accommodate me on the very same day?

I found the Downtown hotel, I took a gamble as I do not normally stay in less than 4* hotels. The staff helped me book accommodation on the very same say in a Country View room.

The hotel is in the very centre of Victoria, not more than 5 minutes away from the biggest shopping complex in Gozo and the heart of it all. Breakfast was very decent, also, included cooked breakfast. Room including bathroom was very clean and fully air conditioned. Also, balcony was very nice and not so small. Although did not use the pool, it looked very nice and well kept and staff advised it is open until around 8pm which is great!

I would recommend anyone to stay in this hotel because it is really a bit more than just a 3* hotel and very good value for money - I will certainly return back :)

  • Stayed: August 2012, travelled as a couple
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1  Thank SvtMLT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2012

Needed a quiet place to stay but wanted to be central. Gozo is not big but still I needed to move about. The hotel was very clean, comfortable and quiet. Quite central andeasy to get to. Close to bus station and twon centre. Staff extremely helpful and attentive. Food good to excellent. I will be back whenever I visit Gozo.

Room Tip: Country views for aummer are cooler, Street view for winter. Otherwise all excellent
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  • Stayed: June 2012, travelled on business
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1  Thank Jimmy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Downtown Hotel

Address: Europa Street, Victoria, Island of Gozo VCT 2732, Malta
Phone Number:
Region: Malta > Island of Gozo > Victoria
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Victoria
Price Range: £39 - £69 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Downtown Hotel 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Downtown Hotel Victoria
Downtown Hotel Island Of Gozo/Victoria, Malta

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