We've been to Malta 6 or 7 times previously, and have stayed in some good and some, lets just say less than good accommodation.
Our last stay in the Fortina was in the 5* end 5 or 6 years ago, but as we weren't there for relaxation (we were just there for scuba diving) we thought we would try the 4* end.
Contacted the hotel prior to arrival to check whether the bar would be open at our late arrival time and whether an airport transfer was available. A curt response just said if the bar wasn't open we could use and pay for mini bar and the airport transfer question was not mentioned. Oh well - we had a contact for an efficient taxi service so not too concerned.. Not encouraging on the drinks front - but we knew that there would be a bar open somewhere near the hotel.
Check in was efficient, and the room (we booked a Superior Sea View Room) was a reasonable size with a small balcony overlooking the harbour. The bathroom was small and badly designed. Anyone of larger than average size would not have been able to even sit on the toilet - it was squeezed in between the bath and door.
There were 2 double beds - both with hard lumpy mattresses and both made a horrendous squeaking noise with any movement.
Hotel facilities were good. Access to the spa and gym, WiFi in the lobby (really really slow), a pool overlooking the harbour with sufficient sunbeds, and a reasonable breakfast spread.
The pool area is good, but suffered from the usual problem of people booking beds with towels really early - before 7:00 - and then not using them until much later. The bar was good with reasonable snacks/sandwiches and good service. EXCEPT on our last visit to the pool the weather had turned a bit cooler with wind expected. We went to the pool and were surprised to find the bar closed. On enquiring it turned out that the indoor bar was being used instead, but when we asked about food all we got was a shrug and were told food was only available from the outside bar. No information on where else we could go.
Overall, the hotel is a mixed bad of good and bad. Good facilities, good location, reasonable food, rooms that could definitely do with updating and a re-design, but overall let down by customer service and indifferent staff.
Don't think we'll go back to the 4* Fortina as we never really felt welcome - there are better, friendlier hotels in the area.
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- Also Known As:
- Fortina Hotel Sliema
- Hotel Fortina Malta/Sliema