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“Disappointing, annoying hotel.”
Review of Hotel Fortina

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Hotel Fortina
Ranked #15 of 28 Hotels in Sliema
Shoreham by Sea, United Kingdom
Level 5 Contributor
81 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Disappointing, annoying hotel.”
Reviewed 31 May 2014

The best thing about the Fortina is the view of Valetta. After that I'm afraid it's all downhill. The rooms facing Valetta are dreary green and brown with iffy plumbing, particularly the WC. The 'dine around' option is much advertised but the hotel goes out of its way to stop half-board clients from using it. All the advertised restaurants are 'fully booked' days in advance. When you walk past them they are a sea of empty tables. Not amused. The Spa pool is overheated, dripping with condensation and we are pretty sure my wife picked up an infection there. The hotel overcharges for bottled water, 4 euros, when the restaurants in Valetta charge 2.30. The bar next to the outdoor pool serves its drinks in plastic glasses! 4 star? Not a chance. There is Wi-Fi in some public areas but nowhere else - not in the rooms. There is a busy road outside with constant traffic. Good points? The garden in the central atrium is attractive and child-free, or is supposed to be. The food in the Terrace restaurant over the road but attached to the hotel is good. The main restaurant is typical dull package holiday fare. Go back? Not a chance.

Room Tip: The rooms facing the garden and quiet and probably a better bet than the ones on the sea side which...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank TimWilliams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFortina, Guest Relations Manager at Hotel Fortina, responded to this review, 4 June 2014
Dear TimWilliams,

Thank you for your posting. We are disappointed to hear that your stay with us was unsatisfactory. We would like to apologise for any inconvenience caused. Kindly be advised that plastic glasses are served by the bars due to Health and Safety Regulations. Please note that WiFi is available in the guest rooms at a charge.

Kind regards,
Hotel Fortina team
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Truro, United Kingdom
Level 3 Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 29 May 2014

Excellent position with a sea view room opposite Valetta.Staff were very helpful as was the Mercury rep.
The Dine Around offered a wide variety for all taste and on the whole was very good.

Downside, the sound proofing was very poor,could hear people using some of the other bathrooms. The bed was not the most comfortable.

Enjoyed my two weeks in Malta and hope to return.

Room Tip: Sea view rooms get the sun all day and can get very warm,but in the evening to sit on your balcony(s...
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  • Stayed May 2014, travelled solo
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Kay A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFortina, Guest Relations Manager at Hotel Fortina, responded to this review, 4 June 2014
Dear Kay A,

Thank you for your posting. We are happy to hear that you enjoyed your stay with us despite some problems encountered. Your comments have been passed onto all those concerned.

Kind regards,
Hotel Fortina team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ipswich
Level 5 Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 May 2014

We stayed in mid May, travelling with friends and booked through Thomas Cook and flying from Norwich for convenience. Generally all was good but the flight time was late in the evening meaning we didn't get to the hotel until 01:00 and losing the best part of the first day away but that is nobody's fault, just unfortunate.

There seem to be mixed reviews about this hotel but overall our party was very satisfied with our choice.

Location
The hotel is right on the waterfront at Sliema and very convenient for the water taxi to Valletta, boat trips, local shops, a modern shopping centre, buses and a relatively short walk takes you towards the headland and through to Sliema seafront. An excellent location for wherever you want to go to.

Room
I feel we were fortunate to have rooms on the fifth floor overlooking the harbour and across to Valletta. The view never failed to captivate me whatever time of the day. Whilst it can be noisy from traffic with the door open it was in my opinion better than looking at the garden and I would opt for this every time.
It is fair to say that the room was quite compact but it was really just a base and we spent lots of time out so were really not bothered.
The sliding door did have a large crack in the glass and the bathroom felt a little tired but it was clean and well serviced every day.
We were overwhelmed with storage space and had no problem fitting everything in.
I do think the chipboard bed bases could be improved on in a 4* hotel.
I was so pleased that the safe is free. There was a problem with the lock but obvious to me and the reception staff that it was the battery and this was swiftly resolved on the same day.
There was no guest information in the room whatsoever and it would have been useful to help find where bars and facilities are located.

Food
The Valette buffet restaurant was fine with plenty of food both at breakfast and dinner. It does as has previously noted seem to cater for British tastes and it would be far nicer to have a more Mediterranean inspired menu than a daily a roast. The Maltese themed night was excellent. It may have been the time we stayed and the clientele but the "buffet bundle" at 18:30 is something to avoid. There is a wine list with some nice choices but it seemed impossible to purchase by the glass in the restaurants. I don't quite get the two shifts for dinner; it would make sense just to be continuously open as the staff are constantly clearing and relaying tables anyway.
We tried the dine around in Table 1 and the Italian and were very pleased with the food and service. Only being able to book two days ahead is a pain.

Bars
We used the Cocktail Bar, the Lido Bar and the Limes. All were good with a wide range of drinks although as noted the Cocktail Bar entertainment is a bit dated but seemed to suit the clientele. The pianist and guitarist in the Limes were excellent. On a warm evening the best place to sit is at the Lido Bar and just take in the view.

Pools
Due to busy sightseeing days we did not use the pools much. The outside pools have plenty of sun beds and the pools and terrace were clean and tidy.
We only found the inside pool towards the end of the stay and we found it a bit grubby.

WiFi
There is plenty of free wifi in reception, bars and around the pools. It wasn't in the rooms but apart from a few quick e-mail cards home I never felt the need for it as I like to escape for a week.

Staff
All staff were polite and attentive throughout the hotel. Excellent.

"Free Harbour Cruise and Treatment"
If this is genuinely free then the tickets / vouchers should just be available at reception. The overall suggestion is that this is linked to a tedious 1.5 hours of time share talk and whilst this might suit some we avoided it as have better things to do on a holiday.

So all in all a good holiday has been had. Yes there are things that could be improved on but ultimately all four of us enjoyed our stay and would we stay here again? Yes we would!

Room Tip: A balcony room at the front of the hotel overlooking Valletta provided you are prepared to tolerate...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RJ C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFortina, Guest Relations Manager at Hotel Fortina, responded to this review, 29 May 2014
Dear RJC,

Thank you for your posting. We are happy to hear that you enjoyed your stay with us. Your comments have been well noted and passed onto all those concerned.

Kind regards,
Hotel Fortina team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
falkirk
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 28 May 2014

Had a lovely ten day holiday in the fortina 4 star hotel very varied choices in buffet restaurant did not feel need to try other restaurants on site as always so much choice and plenty of it but other guests tried dine around and praised this as well. Staff very helpful and friendly a all areas kept very clean sea view rooms smaller but views more than make up for this if you prefer bigger room go for garden view would definitely return to this hotel.

Room Tip: If traffic noise bothers you do not choose sea view although once patio door closed traffic noise wa...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ann B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFortina, Guest Relations Manager at Hotel Fortina, responded to this review, 29 May 2014
Dear Ann B,

Thank you for your lovely posting. We are delighted to hear that you enjoyed your stay with us at the Hotel Fortina and we hope to welcome you back in the near future.

Kind regards,
Hotel Fortina team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level 5 Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 28 May 2014

perfect choice for a relaxing holiday. we stayed in a garden view suite. meals in la vallette were wonderful, the downside is the diet you need to go on when you get home. the a la carte restaurants were brilliant. would I return? Of course.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFortina, Guest Relations Manager at Hotel Fortina, responded to this review, 29 May 2014
Dear Joy B,

Thank you for your lovely posting. We are delighted to hear that you enjoyed your stay with us at the Hotel Fortina and we hope to welcome you back in the near future.

Kind regards,
Hotel Fortina team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Livingston, Scotland, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 May 2014

Arrived home tonight after spending 7 nights at the Fortina Hotel. We arrived at 1.00 am so had no problem at reception. We had booked a room with the harbour view. The room was very small and not a lot of room to put your clothes. The wardrobe doors did not work very well, there was a large crack in the door leading to the balcony and the window in the bathroom could not be locked. The bathroom was alright. The food was good with a good choice to pick from. All the staff were very friendly and nothing was too much bother. We did end up going to the 5* part of the hotel not realising it was to try and sell us timeshare. We understood the they were looking at refurbishing the 4* part and wanted to know our thoughts after seeing the 5*. After being spoken to for an hour by Tony I asked what was happening and my husband asked if they were trying to sell us timeshare. We were perhaps naive so please be aware.
The view from our room was stunning - the best we have ever had but I do not feel this is a 4* hotel.

Room Tip: Rooms at the front of the hotel have stunning views but rooms at the garden side will be quieter.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFortina, Guest Relations Manager at Hotel Fortina, responded to this review, 29 May 2014
Dear Linda M,

Thank you for your posting. We are delighted to hear that you enjoyed your stay with us at the Hotel Fortina and we hope to welcome you back in the near future.

Kind regards,
Hotel Fortina team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wiltshire
Level 5 Contributor
95 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 27 May 2014

A very busy hotel so expect some wrong room placing via their reservations department which seemed to happen a lot judging by what happened at reception.(We had problems but were sorted out and compensation the next day by manager)Most staff are very helpful.The themed restaurants did not provide us with the quality of food without paying supplements except the Mediterranean Table 1 which was brilliant and couldn't be faulted.Swimming pool and garden areas very good and well maintained.Sadly, the mattresses had seen better days in our room.
Entertainment provided was for very senior guests (but they seemed to enjoy it)Getting about on local buses was a dream and cheap.

Room Tip: Standard see view rooms don't have a balcony and are smaller than garden rooms which are really...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Bookcyprus.com

Helpful?
Thank BelleHelen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFortina, Guest Relations Manager at Hotel Fortina, responded to this review, 29 May 2014
Dear BelleHelen,

Thank you for your posting. We are happy to hear that you enjoyed your stay with us despite a few problems encountered. Please be assured that your comments have been well noted and passed onto all those concerned. We would like to apologise for any inconvenience caused.

Kind regards,
Hotel Fortina team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Fortina

Property: Hotel Fortina
Address: Tigne Seafront, Sliema, Island of Malta SLM 3012, Malta
Region: Malta > Island of Malta > Sliema
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Sliema
#9 Luxury Hotel in Sliema
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Fortina 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Fortina Hotel Sliema
Hotel Fortina Malta/Sliema

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