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“Spring Break 2014”
Review of The Victoria Hotel

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The Victoria Hotel
Ranked #2 of 28 Hotels in Sliema
Certificate of Excellence
Warwick, United Kingdom
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Spring Break 2014”
Reviewed 20 April 2014

Second stay at the Victoria and once again greatly enjoyed. This is a very comfortable hotel, and exceptionally good value. All the staff are friendly and polite, plus good food and service without being too formal. Ideal location for a city break with Valetta just a few minutes ferry wide away, the sea front just 3 or 4 minutes in the other direction. This year's stay was all the more enjoyable with sunshine all week and warm enough for some sunbathing on the roof terrace.

  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
1 Thank gb-warwick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rev_Manager, General Manager at The Victoria Hotel, responded to this review, 11 May 2014
Dear Graham B,

I am delighted to see that you even managed to enjoy some sun on our rooftop terrace during what you say was your second stay at The Victoria Hotel.

It is flattering to know that you chose to stay with us a second time, and rest assured that we look forward to welcoming you back for your third, fourth, fifth etc; at The Victoria Hotel for further pleasantly relaxing times.

Thanking you for placing your review on TripAdvisor.

Sincerely,

Kevin Callus,
Hotel Manager,
info@axhotelsmalta.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Walsall
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 April 2014

Once again we have just returned from a wonderful holiday in Malta made even more special by the Victoria Hotel.We have stayed at this hotel most years since it first opened and have always received a very warm welcome.
They have now started to do improvements to the hotel furnishings, we were on the sixth floor and the carpet had just been refitted in the corridor and I believe the intention is to carry out further refurbishments throughout the hotel.
The staff go out of their way to make you feel welcome. Charles Portelli Front of House Manager arranged our booking and was there to welcome us when we arrived. Nothing is too much trouble for him and no matter how busy he is he always has a smile and a welcome greeting when he sees you. Dorianne Camilleri Customer Relations Manager remembered us as soon as she saw us, even though we had not seen her for the past two years, and went out of her way to make us feel welcome and special. Alfred, Joseph and Martin made us feel special
in the Penny Black Bar and Charles Restaurant Manager made sure everything was alright in the Restaurant and when he knew I had no soya milk (I suffer from lactose intolerance) for my last morning there he went out of his way to get some for me. With this type of staff you are sure of a lovely stay.
Our room was lovely and being on the sixth floor you could look over at the sea. It was very clean, well laid out and also quiet.
If you are looking for a hotel that is well located, with excellent staff and good food then this is definitely the hotel for you.
.

Room Tip: For a sea view you need to ask for a room on the the private hospital side and from the fifth floor...
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  • Stayed April 2014, travelled as a couple
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    • Cleanliness
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Helpful?
2 Thank Andrea2906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rev_Manager, General Manager at The Victoria Hotel, responded to this review, 11 May 2014
Dear Andrea2906,

Positive reviews such as yours are much appreciated by all at The Victoria Hotel.
Our policy is to treat our guests like royalty and it is gratifying to know that we achieved this goal on not one, but several occasions, in your case.

On behalf of all Management and members of staff, inlcuding those you mentioned by name, being Charles Portelli, Dorianne Camilleri, Charles Abela, Alfred, Martin and Joseph, we thank you for placing your complimentary review about you latest stay at The Victoria Hotel on TripAdvisor.

May we look ahead to the pleasure of welcoming you back for further pleasant stays at The Victoria Hotel.

Sincerely,

Kevin Callus,
Hotel Manager
info@axhotelsmalta.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Taunton, United Kingdom
Level 5 Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 18 April 2014

Our 10 day stay at The Victoria Hotel was amazing from the very warm and friendly greeting on our arrival, to the departing gift of a drink was a full on great experience.
All the staff smiled and offered suggestions when asked for help and guidance, that were always spot on they knew their hotel, job and all that tourists needed to have a rest time.

Room Tip: All the rooms we looked in were of a high standard, away from the bustle of the beach area all rooms...
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  • Stayed April 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank Larry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rev_Manager, General Manager at The Victoria Hotel, responded to this review, 11 May 2014
Deafr Larry F,

Thank you for the review of your stay at The Victoria Hotel on TripAdvisor.

We are glad to know that we lived up to your full expectations seeing that fulfilling our guests' satisfaction is our pleasure.

May we look ahead to welcoming you back for more pleasant stays at The Victoria Hotel.

Sincerely,

Kevin Callus,
Hotel Manager
info@axhotelsmalta.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mellieha, Malta
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 April 2014

My friends and I had dinner at The Copperfields Restaurant Friday 11th April - we were a group of 22 (Malta Writing Programme) and were offered an exquisite choice of buffet at a very reasonable price - friendly service - serene atmosphere - on behalf of us all I'd like to thank you xxx

  • Stayed April 2014, travelled with friends
    • Value
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Helpful?
1 Thank Ralph C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rev_Manager, General Manager at The Victoria Hotel, responded to this review, 10 May 2014
Dear Ralph C,

So glad to hear your Buffet Dinner at Copperfields lived up to your expectations.

On behalf of the staff at Copperfields Restaurant I thank you for the review on TripAdvisor.

We look ahead to hosting further pleasant meals at Copperfields.

Sincerely,

Kevin Callus,
Hotel Manager,
info@axhotelsmalta.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yeovil, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 April 2014

My wife and I stayed at the Victoria for a 'minimoon' a couple of weeks ago. We had booked via an online agent. On getting to the hotel we were showed to our room and I wasn't happy because it was more of a twin than a double (I have to take some responsibility for this - cheaper isn't always better!).

The hotel allowed me to look at two junior suites and pick one to upgrade, which we did happily as our suite was really nice and not much more expensive. We also added breakfast to our stay which was plentiful and as there was an offer on, not too much more expensive.

Once the reception desk found out we were staying on a short break after our wedding, they placed complimentary wine in our room and discounted our stay, which we had not asked for and which was a really nice touch. Our stay was pleasant, the staff were great and we would certainly stay there again on going back to Malta.

The Victoria looks tired in places, particularly the bathrooms, but that is instantly forgivable with the quality of service. Would thoroughly recommend.

As an aside, on our first day in Malta we were accosted by a really pushy timeshare salesman and thanks to slowness of thought and speech, we ended up spending an hour looking round another hotel nearby where the staff were push. We hated it. Made us feel so much better about our actual choice!

  • Stayed April 2014, travelled as a couple
    • Value
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Helpful?
3 Thank Chris_K415
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rev_Manager, General Manager at The Victoria Hotel, responded to this review, 10 May 2014
Dear Chris_K415,

Firstly we are glad you enjoyed your 'minimoon' at The Victoria Hotel.

While extending best wishes on this special occasion, I would like to thank you for your comments on TripAdvisor as all feedback is most welcome.

The hotel rooms will soon be refurbished, as part of a major refurbishment project currently being carried out at The Victoria Hotel.

For this reason we hope to see you back for further pleasant stays.


Sincerely

Kevin Callus
info@axhotelsmalta.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level 6 Contributor
113 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 14 April 2014

I am sorry to say that this large hotel has seen better days. It is in a lovely location, but is tired and everywhere you go seems worn out. My bedroom was clean but had frayed stained carpets, rusty around the shower taps, and very much in need of decoration. The staff however were excellent, and the service, from reception, the bar and restaurant was friendly and polite. There is free WiFi in the lobby and rooms, the buffet breakfast was fine and well stocked with different choices of breads and fruit.

  • Stayed April 2014, travelled on business
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Helpful?
1 Thank CulturalAttache
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barnstaple, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 April 2014

We have just had a holiday in Malta and stayed at the Victoria Hotel in Sliema. The holiday was lovely, the hotel was brilliant, nothing was too much trouble, the staff were really friendly and helpful.The was an abundance of food at breakfast which we feel catered for everybody's taste. We would be more than happy to stay there again. We even met several people in the hotel that had done just that.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank Frances L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rev_Manager, General Manager at The Victoria Hotel, responded to this review, 10 May 2014
Dear Frances L,

Your comments on TripAdvisor about your stay at The Victoria Hotel are most welcome by all ?Management and staff.

We thank you for having chosen to stay with us and we look forward to welcoming you back for more pleasant stays at The Victoria Hotel, in the same way fellow guests keep coming back.

Sincerely,

Kevin Callus
Hotel Manager,
info@axhotelsmalta.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Victoria Hotel

Property: The Victoria Hotel
Address: Gorg Borg Olivier Street, Sliema, Island of Malta SLM 1807, Malta
Phone Number:
Region: Malta > Island of Malta > Sliema
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Sliema
#2 Luxury Hotel in Sliema
#2 Romantic Hotel in Sliema
#2 Family Hotel in Sliema
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Victoria Hotel 4*
Number of rooms: 120
Official Description (provided by the hotel):
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Also Known As:
Victoria Hotel Sliema
Victoria Hotel Malta
The Victoria Hotel Malta/Sliema

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