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The Victoria Hotel
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Reviews (2,168)
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1,053
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All reviewspenny black barcharles portellirooftop poolsister hoteljunior suitelovely hotelfront office managerair consea frontreception staffquiet areapalazzo capuanice balconyasian restaurantvery pleasant staytop floorbreakfast and dinner
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Reviewed 7 May 2014

We stayed in this hotel last year as part of a large group and my wife and I came back in April for a further week's holiday. We were equally impressed with the quality of the hotel and its facilities. Charles and Eleanor were particularly helpful in reception. We were made to feel very welcome. The room was well equipped and comfortable and had a balcony and was quiet at night. We had a very good breakfast each day and ate in for dinner on four of the seven nights. Great variety and good quality food. We used the bar and were impressed with the service and value for money throughout. The hotel is a five minute walk from the Sliema promenade and we had many walks there and further afield. The bus service is amazing with its 1Euro.50 day ticket. We sat out by the roof top pool several times although the cool breeze at times was not too wlecome!

  • Stayed: April 2014, travelled as a couple
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Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rev_Manager, General Manager at The Victoria Hotel, responded to this reviewResponded 11 May 2014

Dear Michael & Sheila,

Charles, Eleanor, the rest of the Front Office team and all members of Management & staff are only too pleased to know you enjoyed your first stay with the group at The Victoria Hotel so much that you decided to re-visit on your own once more and that this too went as planned and lived up to your full expectations.

May we look ahead to welcoming you back for more pleasant times at The Victoria Hotel.

Sincerely,

Kevin Callus,
Hotel Manager
info@axhotelmalta.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2014

We stayed here for a week for our friends' wedding. During the booking process, Charles was super efficient and when we were at the hotel, he exceeded our expectations. Such a nice guy - very welcoming and sorted out any problems we had - an absolute gentleman.
The hotel itself is well positioned to walk down to Sliema seafront or round to Balluta Bay and St Julian's. The rooms are a bit tired looking but have everything you could need and are very clean.
The pool area is great - loads of space and good facilities. The bar and restaurant are also very good and throughout the hotel, the staff are just wonderful.

  • Stayed: April 2014, travelled as a couple
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Thank JLE1002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rev_Manager, General Manager at The Victoria Hotel, responded to this reviewResponded 11 May 2014

Dear JLE1002,

Charles at Front Office is always only too happy to oblige guests and rest assured that nothing is of too much trouble if it means our guests are satisfied.

The Victoria Hotel offers old school service with a smile and effortlessly too.

Thank you for your review on TripAdvisor.

We look forward to seeing you back for more 'royalty' time at The Victoria Hotel.

Sincerely,

Kevin Callus,
Hotel Manager,
info@axhotelsmalta.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2014

A year ago my Partner (now husband) and I went to Malta to look for a Hotel for our guests to stay at when we got married this year in April. We popped into the Victoria and was greeted by Charles the Front Office Manager and he showed us around and made us feel extremely welcome, due to this we advised our guests to stay there when they come over for the wedding.

We have just returned back to the UK from having a fabulous week in the Victoria with our wedding guests. Charles and his staff could not have done more for us and our guests, they were so helpful. The bar staff were friendly and always at hand to serve us drinks, they even stayed open and extra hour on our wedding day for our guests so we could have a night cap. The food was of good quality and there was plenty to choose from the buffet in the evenings, also because we were a large party each night the restaurant staff were very accommodating to ensure we were able to sit with each other. The rooms are of good standard and are clean and comfortable.

The facilities are great and the views from Level 9 where the outdoor pool is are fantastic. We would recommend anyone to stay at this lovely, friendly hotel in Sliema as they make you feel so welcome and the position of it in Sliema is excellent and it is accessible to everywhere within 5 mins walk.

Thank you to all at The Victoria for making our wedding week extra special.

  • Stayed: April 2014, travelled as a couple
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Thank Rebecca S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rev_Manager, General Manager at The Victoria Hotel, responded to this reviewResponded 11 May 2014

Dear Rebecca S,

On behalf of all members of Management & staff at The Victoria Hotel, allow me to extend our warmest greetings on the occasion of your matrimony.

We are glad to know that you chose The Victoria Hotel as the venue for this memorable occasion in your life and I can assure you that all the team involved were only too happy to accommodate your every wish in order to make this event a memorable one for you and your wedding guests.

Here's to having you back for further memorable times at The Victoria Hotel.

Sincerely,

Kevin Callus,
Hotel Manager,
info@axhotelsmalta.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2014

Booked a short stay recently for a very decent price. Charles from reception greeted us warmly, and informed us we were given a free upgrade. He explained the Hotel's facilities in detail. Very professional person. All Staff are very courteous. Our room was well equipped, with a balcony, and a baby cot. Food (breakfast) was scrumptious. The Hotel is an icon of the name it proudly carries. Spa personnel are well trained. Very quiet atmosphere. Dinner at TemptAsain was superb. I highly recommend a stay. Will definitely visit again. Thanks for the lovely weekend.

Stayed: April 2014, travelled with family
Thank Jason G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rev_Manager, General Manager at The Victoria Hotel, responded to this reviewResponded 11 May 2014

Dear Jason G,

Charles and his Front Office team are looked up to as a valuable point of reference by all who stay at The Victoria Hotel.

I thank you for submitting your positive review about your recent weekend stay at The Victoria Hotel on TripAdvisor.

Your feedback is much appreciated by all here at The Victoria Hotel.

We look forward to welcoming you back for more relaxation in the near future.

Sincerely,

Kevin Callus,
Hotel Manager,
info@axhotelsmalta.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2014

The Victoria Hotel is located within a couple of blocks' walking distance of the Sliema waterfront promenade and its restaurants and bars. That being said, I loved the hotel's restaurant's buffet breakfasts, lunches and dinners (especially the chocolate boat desserts--YUM!). The staff was fantastic and very helpful in every way. This is an older hotel and with it comes quirky internet connections and heating plus dated furnishings, but when you're visiting such a fabulous place as Malta you really aren't spending that much time in your room (well, at least you shouldn't be). I enjoyed the indoor pool and steam room (the saunas were always full) but the gym could use some new exercise mats and another bike or two. I was there too early to use the rooftop pool but the views from there are amazing. I definitely recommend The Victoria Hotel and Malta as a whole.

  • Stayed: March 2014, travelled with friends
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Thank KathywithaKinGeorgia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rev_Manager, General Manager at The Victoria Hotel, responded to this reviewResponded 11 May 2014

Dear KathywithaKinGeo....,

Your complimentary words describing your stay at The Victoria Hotel on Tripadvisor are a big source of satisfaction to all the team here.

I cannot describe my pleasure at the fact that you had such a lovely time. We humbly pride ourselves on the service we offer and it is highly gratifying to know that you were fully satisfied.

May we look forward to the pleasure of having you back at The Victoria Hotel for more pleasant stays such as the one you experienced.

Sincerely,

Kevin Callus,
Hotel Manager,
info@axhotelsmalta.com

Sincerely,

Kevin Callus,
Hotel Manager,
infoaxhotelsmalta.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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