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“Are these people staying the same Fortina Spa as me?”
Review of Fortina Spa Resort

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Fortina Spa Resort
Ranked #9 of 28 Hotels in Sliema
Millisle
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Are these people staying the same Fortina Spa as me?”
Reviewed 22 August 2011

I have been going to the Fortina Hotel before the 5* was built and watched the 5* being built( what a great eye opener). There is no way that the people on this site giving bad reviews are staying at the same Fortina Spa Resort as I am. My wife and I have just returned and can assure you that we had a relaxing and enjoyable time. There was a couple of Mistakes in the restaurants, but these were quickly rectified by the staff and duty manager. So people get a life and make sure that you are telling the truth and not making mountains out of molehills. The building works behind the Hotel are at least 500 metres away and have no disruptive affect on the hotel.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFortina, Guest Relations Manager at Fortina Spa Resort, responded to this review, 24 August 2011
Dear John L,

Thank you for your posting and your lovely comments. We are delighted to learn that you have enjoyed your stay with us once again. We hope to see you again soon!

Best Regards,
Fortina Spa Resort team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,341 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (424)
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North East England
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 20 August 2011

unlike some hotels that give themselves a 4 - 5 star rating this one lives up to the stars and the Spa is to die for. The food and accomodation is excellent and the viewa of Valletta are fantastic.

  • Stayed April 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
6 Thank Deboragh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFortina, Guest Relations Manager at Fortina Spa Resort, responded to this review, 24 August 2011
Dear Deboragh,

We would like to thank you for sharing your experience with us on this website. We are delighted to learn that you have enjoyed your stay with us and we look forward to welcoming you back in the near future!

Warm regards,
Fortina Spa Resort team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Morecambe, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 August 2011

This was our third and last time at the Fortina. We have visited for the past three years and I must say that this time was our last. This Hotel is not a five star any longer, the rooms, pool, bars and decor are a three star standard. We have been so disappointed, after two previous years of great service and a wonderful relaxing time, this year was a total let down. The quality of the food has dropped and it took it between one and a half to to hours to get a meal in the Taste restaurant. In the end we just gave up and left, it's was not the staff as they worked really very hard, the management had cut the chefs from four to two and they just could not cope.the Japanese restaurant only gave you a couple of options unlike last years great menu. The amount of outsiders they allow in to use all the facilities is just crazy, the paying guests could not get a sun bed and they were so rowdy and with loads of children who would not behave. The rear garden area has broken sun shades and is dirty and unkempt.
All in all this Hotel is grubby and the food has gone down hill, not five star in a million years.
All in all it was a total disappointment and we would not return to this

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
7 Thank Julie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFortina, Guest Relations Manager at Fortina Spa Resort, responded to this review, 24 August 2011
Dear Julie R,

Thank you for posting your feedback on this website. We are disappointed to learn that we did not manage to deliver our five star service. Please be assured that all your comments have been well noted and passed onto all those concerned for immediate action.

Kind regards,
Fortina Spa Resort team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Comino, Malta
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 August 2011

The food, the spa, the rooms, the lovely swimming pool with swim up bar for delicious cocktails... All amazing! I simply love everything about this hotel. Yes, the receptionists are a little off hand but people really do complain about the silliest things so it must be tiring for them!
Charmaine, Tamika and Sandra are simply magnificent members of staff. I particularly like Sandra!

Room Tip: Stunning tower sea view rooms- top notch!
See more room tips
  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank MatthewJohn70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFortina, Guest Relations Manager at Fortina Spa Resort, responded to this review, 24 August 2011
Dear MatthewJohn70,

We would like to thank you for sharing your experience with us on this website. We are delighted to learn that you have enjoyed your stay with us. We thank you for your special mention about Charmaine, Tamika and Sandra. We'll be sure to pass on the message to all of Management.

We hope to welcome you in the near future!

Warm wishes,
Fortina Spa Resort team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ballymoney, United Kingdom
2 reviews
Reviewed 18 August 2011

We have just returned from our 1st trip to Fortina Spa Resort and have no hesitation in recommending this hotel to our friends. The girl at reception (I think her name was Elizabeth) was extremely helpful and pleasant. There was a mix up with our room and she upgraded us free of charge and was very apologetic. The room was extremely quiet, I can honestly say the best sleep I have ever had on holidays. The room was kept spotlessly clean. We ate in the Indian and Japanese restaurants and both were excellent. Breakfast was 1st class and could honestly not fault it.

The sun loungers are quite shaded but we just used the Terrace across the road and never had any problems getting a lounger.

We will def return to Malta and Fortina Spa.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Julie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFortina, Guest Relations Manager at Fortina Spa Resort, responded to this review, 24 August 2011
Dear Julie A,

We would like to thank you for sharing your experience with us on this website. We are delighted to learn that you enjoyed your stay with us. Thank you for the special mention about Elizabeth- we will be sure to pass this onto Management!

We hope to see you again in the near future!

Warm wishes,
Fortina Spa Resort team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
105 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 16 August 2011

Lovely rooms and excellent food. Drinks on all inclusive were a little disappointing but adequate. Lots of restaurants to choose from and buffet was great. Spa facilities were really good. Not too lively in the evening

Stayed October 2010, travelled with friends
Helpful?
Thank AnnieL79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFortina, Guest Relations Manager at Fortina Spa Resort, responded to this review, 24 August 2011
Dear AnnieL79,

We would like to thank you for sharing your experience with us at the Fortina Spa Resort on this website. We are delighted to learn that you enjoyed your stay with us and hope to welcome you in the near future.

Kind regards,
Fortina Spa Resort team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellingborough, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 August 2011

we have been going to the fortina for the last 6 years,have found the standards slipping year by year. This year was the worse by far,we stay for two weeks our second week was completely ruined by noisy quests in the room next to ours, shouting and playing loud music night and day. We complained to the management they said they could not give us a suitable room.We wrote a letter addressed to the management and to the time share people on the 12th floor we were assured someone would contact us on our return home to discuss this, to date 4 months later no one has been in touch we are disgusted with this treatment and very much doubt if we will return again.

Stayed April 2011, travelled as a couple
Helpful?
5 Thank ian430
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheFortina, Guest Relations Manager at Fortina Spa Resort, responded to this review, 24 August 2011
Dear ian430,

We would like to thank you for taking the time to post your feedback on this website. We are disappointed to learn your feelings regarding your recent stay with us at the Fortina Spa Resort.

We would like to apologise on behalf of the 12th floor and on our part for not responding to your letters however, there may have been some sort of mix up since the Fortina Spa Resort always replies to any letters received. If you would be so kind as to resend your letter to us at the Fortina then we will be more than happy to respond accordingly.

Kind regards,
Fortina Spa Resort team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fortina Spa Resort

Property: Fortina Spa Resort
Address: Tigne Seafront, Sliema, Island of Malta SLM 3012, Malta
Region: Malta > Island of Malta > Sliema
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Sliema
#4 Spa Hotel in Sliema
#5 Romantic Hotel in Sliema
#5 Luxury Hotel in Sliema
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Fortina Spa Resort 5*
Number of rooms: 220
Official Description (provided by the hotel):
Situated in central Sliema, adjoining Malta’s trendiest shopping complex (The Point) offering the largest choice of fashion & designer outlets, the Fortina Spa Resort is Malta’s newest 17 storey 5 star hotel. The resort faces south with magnificent views of Valletta’s bastion walls across the water and is home to the World’s 1st Therapeutic Spa bedrooms. It is the ideal hotel to indulge in a numerous variety of Spa treatments, excellent cuisines from around the world and one of the best locations on the island. Restaurants :- Taste Restaurant (Vietnamese & Mediterranean Cuisine)CanThai (Chinese & Thai Cuisine)Momo’s Ristorante Tigne (Italian & Mediterranean Cuisine)Il Giardino PizzeriaSaReGaMa (Authentic Indian Cuisine)Moroboshi (Japanese Cuisine)Bars Limes Bar (indoor)Island Bar (outdoors – weather permitting)Swimming Pools :-Outdoor Garden Pool and separate Splash Pool2 Indoor Swimming PoolsSpa Centres(see descriptions below)Thalasso Spa MediterraneeSpa Sante Belle Epoque Beauty CentreHypogeum Body, Mind & Spirit CentreOther facilities Conference facilities Fully Equipped Fitness Centre 24 hour room serviceAdded Value For All Our Guests :-Cruise of Malta’s Historical Grand HarbourUnlimited access to Fortina Fitness Centre ... more   less 
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Also Known As:
Fortina Hotel Sliema
Fortina Hotel Malta
Fortina Resort
Hotel Fortina
Fortina Spa Resort Malta/Sliema

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