I stayed in this hotel 11 years ago and my experience this time around was that of extreme disappointment as the standard has really gone downhill. We were booked into the Plaza part of the hotel. When we arrived at 11am Maltese time, we were told our rooms weren't ready and wouldn't be until 1pm, so we had to place our luggage in luggage room (thankfully a secure lockable area) and wander around St Julian's still,hot and tired and mucky from travelling for 2 hours before we coud go back to the hotel.
The Room we were given (appaprently rooms are allocated on the day you arrive) was on the 4th floor and didn't have a balcony or any kind of natural daylight or windows at all. it was one of the inner rooms that was based around the central airshaft. the room itself was small, dark and poky and the room card not only operated the door but the lights and air-conditoning. however, when we left the room and took the room card with us, this shut off the electricity so that on return to the room, it took a good 5 minutes for the air-con to have kicked in and made the room cool again!
On the 3rd day of our stay (we stayed there from 26/6/12 to 3/7/12) we got back from a day out about 6pm to discover there were no fresh towels. it took over an hour to sort which consisted of 2 phone calls to reception and finally a very angry storming down to reception to speak with them face to face! funnily enough, after the face to face confrontation in which i said very loudly that the hotel wasn't providing any good hotel service at all, within 5 minutes I had clean towels!
the breakfast and evening meal was all buffet style and the food itself was very limited in choices, 2 meat, 1 fish & 1 vegetarian option. the restaurant staff just stood by the walls, barely acknowledging the diners. Evening meal was included in hotel price but the drinks, had to be paid extra for - we were charged 4 euros for a bottle of water! - In the local shops, you could get one for 1 euro 50 cents!.
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- Also Known As:
- The Plaza And Plaza Regency Hotels
- The Plaza & Plaza Regency Hotel Sliema
- Regency Hotel Sliema
- Regency Hotel Plaza
- Plaza Regency Malta
- Plaza Hotel Malta
- The Plaza & Plaza Regency Hotels Malta/Sliema