Having reviewed this hotel previously and found it adequate and friendly, albeit rundown, my husband and I booked in for a fortnight during late May and early June.2013 I can only say that services have only gone downhill in the three years since our last trip to this hotel. Firstly, we landed at Luqa Airport, and waited and waited for our transfer which never occurred, until we contacted the hotel ourselves only to be told they had forgotten about us. Then on arrival we were made to wait again to check in. To make matters worse we decided that after our eventful afternoon, we would have dinner at the hotel, only to be shunned by the elderly waiter called John, who sat us at our table and proceeded to ignore us for twenty minutes, while he served other guests who arrived after us. Our balcony room was clean but badly in need of some better decoration that the slap dash way it has been finished with splashed paint on windows and cracked bathroom tiles. The door to our room locked however did not seal at the top therefore any noise from the hallway was magnified.A few days after our arrival we noticed the pink EF signs were put up and we were overrun with noisy, rude students who seemed to creep out of every orifice of the hotel. We had to complain to management several time because of noise coming from the roof area and corridors. These students did not have adequate supervision and management seemed indifferent to the mayhem they were causing. Never again will I set foot in this hotel or at least, until the affluent owners, including Golden Harvest (or so I am told) put in the big bucks and refurbish this hotel to the standard they themselves falsely advertise.
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- Also Known As:
- Imperial Hotel Sliema
- Imperial Hotel Malta/Sliema