We booked this hotel because of location and were not expecting high quality because of the three star rating it had. Our stay was very mixed - firstly when we arrived we were given a card and informed that we were booked in as B&B guests. We informed them that we had booked as Full Board and gave them the detials, they rectified this immediately without question. We cannot fault either the friendliness of the staff, nor indeed our maid Valerie who looked after us very well during our stay, what we can fault is our room. We didn't complain as having read other reviews from others knew that we would have been given a similar room in replacement (if indeed there was one available), but must say that the room itself does need some real TLC to make it "safe" to stay in. The entrance door looked like someone had to break out of it at some point and was held together top and bottom with a wooden bar, the bathroom towel holder had several layers of sellotape on the end of it to hold it in its hole, the shower curtain rail was suspended by a piece of wire and the patio door would not lock due to the lock mechanism being broken. That having said the bed was comfortable and the room (thanks again to Valerie) was kept very clean. We found a few issues with communication between ourselves and some of the waiting on staff, and found that on most occasions had to repeat our room number 3 times before it was fully recognised. The choice of food at meal times was acceptable, but not always as hot as one would expect. One annoying thing was that on occasions our plates were whisked away so fast, we hardly had time to place our cutlery on the finished plate before it disappeared before our eyes! Would like to commend Julie on her service in particular, she always knew what we wanted without having to ask. So overall, we can give most of the staff 10 out of 10 for friendliness and helpfulness, but please please do some serious renovations within the rooms.
- Official Description (provided by the hotel):
- A friendly 3 star hotel situated in a residential area only 200m away from the sea and town centre where you will find shops, bus stop, restaurants and cafes. Hotel facilities include 24 hr reception, restaurant, the LeRoy Cafe and Bar, lounges, a conference room, 3 lifts, roof terrace and a beach club with swimming pool on the seafront (200m away from hotel and open from May to mid-Oct only). ... more less
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- Also Known As:
- Plevna Hotel Sliema
- Plevna Hotel Malta/Sliema