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“Like anything in life, you get what you pay for!”
Review of Plevna Hotel

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Plevna Hotel
Ranked #17 of 28 Hotels in Sliema
Burslem, England
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Like anything in life, you get what you pay for!”
Reviewed 31 March 2009

We stayed (2 of us)for 2 weeks on an all-inclusive basis from March 14-28th. Like many others, were a bit apprehensive after reading other reviews, but overall we had a good stay despite a poor room.
Firstly, don't expect anything too special! This is 3-star for a reason.
Room: Very disappointing. Dark and dingy with no main light. Had to rely on 2 bedside lamps and a small wall light as there was bizarrely no light on the ceiling! The window was also very small with limited natural light. Also, mould growing on 2 walls-not nice. The bathroom was also mouldy and a little smelly, though the shower was fine and hot water plentiful. A problem with the toilet leaking which was fixed after 2 attempts. The cleaners struggled to clean the bathroom properly but did a good job of the beds and changed the sheets and towels.
There was a problem with cleanliness thoroughout this hotel. While the public places were generally OK, the stairs and carpets were usually very dirty and we noticed dirt/crumbs which never moved for days.
Food: Generally good. Breakfast was a little uninspiring with a poor selection of cereals. Nice bread and a decent toaster, although it was sometimes funny to see people trying to fathom out how to use it! But at least the cooked breakfast was hot. Indeed, you struggled to see through the steam when you removed the top of the containers! Lunch was OK, but we didn't have many as we were normally being shaken to death on one of the Leyland buses somewhere in the island! Dinner was always hot and tasty although often looked scruffy with not a great choice. No 'Masterchef' winners in the kitchens here! But normally the food was cooked fine although lacking finesse.(Remember, you get what you pay for!)The veg tended to be overcooked for the most part. That said, all the soups I had were very good and the bread rolls were generally fresh. There seemd a decent choice for vegetarians too. Desserts were OK and there was always fresh fruit available. The main problem was that the plates and cutlery were often not cleaned properly-check this before eating. But we weren't aware of any stomach bugs although I had an 'episode' resulting in my missing the evening meal one night-though I can't be certain it was the fault of the hotel.
Service:I couldn't fault the service throughout the 2 weeks. As stated before, Charles is excellent. But so were the others. Absolutely NO complaints.
Bar:The bar area was a little on the small side, but all the bartenders were friendly and efficient. It was also very clean. If you're all inclusive, bottles of water are normally kept on the bar so you can help yourself-a nice touch.
Reception: Efficient and friendly, always willing to help.
Roof terrace: A good space for sunsoaking, although not particularly nice. Many unsightly air-conditioning units in the way. Also, only about 4 covers for the sunloungers! And you get a birds eye view of all the building work going on around. Tall, intrusive cranes everywhere. Yes, there's plenty of buillders-and they start early. You have been warned(although it wasn't really a problem where we were).
Location: A little out of the way. Just five minutes from Sliema harbour despite being on a bit of a hill and in a scruffy part of town.
Sliema:A good base to explore the island. Plenty of cheap buses to Valletta and other areas. 7 days for 14 euros-great value if you aren't hiring a car(no need in my opinion). Nice walk down the front although the touts for the harbour cruises did get a bit tiresome after 13 days! Several bars and cafes/restaurants and a great view over to Valletta.

OVERVIEW:
Despite a poor room and obvious cleanliness issues, for what we paid we had a good stay. All the staff(apart from the cleaners)were excellent. Yes, it is in need of updating, but all of the public areas (lounge, reception, bar, conference room,etc)were fine. Also, the building work was mentioned by everyone, although where you were in the hotel depended on how much you were or weren't affected by it. As things stand, I probably wouldn't return or recommend but it represented good value overall. BUT AS I'M SURE YOU KNOW-'YOU GET WHAT YOU PAY FOR'!!!!!!!!!

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vayurl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Lancashire
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 March 2009

Although Id stayed at another more prestigious hotel in Sliema some 5 years earlier, I must say the Plevna knocked spots off the other (Waterfront )for friendliness and a home from home stay. And, the guests actually talked to each other here!!!!
I read the reviews AFTER I booked an all inclusive with no single supplement on rooms (3) I did wonder why some visitor said Charles made the hotel- it concerned me as I thought oh dear if its one person that makes this Ive made a wrong choice , especially as I was catering for my mum and mum-in-law for the stay. I couldnt have been more wrong as when we came into the hotel we were met with a cheerful face from the receptionist who couldnt do enough for us,explained the layout of the hotel and that we had just arrived in time for dinner. Great for us as wed spent most of the day in cars or the airport/flying.
My mum is difficult to cater for at 75 with her very plain eating. Not a problem, Chef sorted something out that very night not that he needed to as there was certainly plenty to choose from at the buffet! I cant imagine anyone going hungry ,I as a vegetarian certainly didnt, there was plenty for me to have at any meal time.
Ok so the decor was a bit tired, but so is the decor in my own home we cant all redo them every year to keep in with the latest trend. It was however clean,tidy, with all rooms being cleaned daily and great value for money, especially if you go all inclusive!
The Hotel is situated on a side street with a bit of a hill, not great for older less able folk but close to the main road and only minutes away from the town centre and the bus stops etc. It also has WiFi or if you havent brought your own you can purchase at very little cost, time on the 2 computers, great for sending the family a "We arrived safely" message.
My room was clean,tidy no frills but always with lots of HOT water at whatever time you needed it. A kettle,tea,coffee, a FRIDGE!! I was certainly pleased to see that. Air conditioning that worked and plenty of wardrobe/cupboard space. A safe was available for a small charge. Stamps available form the reception desk and loads of left books to chose from should you need one!!!
The staff were just lovely from the youngsters at breakfast whom all said good morning to you to Marianna who was in charge at breakfast, to the youngsters tending the bar and of course Joe ( the main barman)who when you get a smile are dazzled as its radiant! Now, as I said to Charles, before we left, what would I write about him.....the reviewer before me was spot on, he did make the stay... he was interested in what you had done that day,had we enough to eat,more wine/drink with your meal is there anything else I can do for you, could you tell him what you thought of the hotel to make our stay better? He was such a warm,generous,lovely man, it was like having a friend to look forward to seeing each mealtime. On the last morning it was my birthday and I even had him singing Happy Birthday to me at the juice machine!
A great value,clean,unpretentious,friendly hotel that I would recommend to even my posher friends as a welcoming home from home hotel.
Charles and staff keep up the good work we hope to visit again in the future!!

Mrs Mel Ashley,Mrs V Hall,Mrs T Ashley visiting 3rd-10th March 2009

  • Stayed March 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tessi24052003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ireland
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 March 2009

We stayed at this hotel in January 2008 and found the hotel OK. We got a great deal paying e72 for 3 nights B&B so we didn't expect too much but were pleasantly surprised. The reception area is spacious, clean and bright. Our room was slightly disappointing with the bathroom being a but shoddy and didn't feel too clean. the shower head was broken at first but we reported it to reception and it was fixed the following day, just had to use the bath the first day which was a slight inconvenience but no big deal! The breakfast was quite good with a large selection of cold and cooked options. The buffet was a bit of a nightmare though as it was always very busy and crowded so maybe a better system could be put in place.
There is a bar downstairs that had some entertainment but we didn't stay long as it we are a young couple and it seemed more suited to an older age group.
The location is very good, only a couple of minutes walk to the buses, sliema promenade and a good selection of restaurants.
Overall the hotel was fine but I felt it would be better suited to the older age groups and we would not stay here again.
As for Malta, we loved it and would recommend it to anybody as it has so much to offer all tastes. As a result we have decided to have our wedding in Malta later this year but will be advising all our guets to stay in Saint Julian as, for me, it is a better location for restaurants and lots of bars and entertainment. Taxis in Malta are very overpriced and buses stop at around 11pm so it is worth bearing this in mind when choosing a location if it is nightlife that you're after!

  • Stayed January 2008, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank podaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swindon
1 review
Reviewed 28 January 2009

First thing to say about the Plevna is that it has three Stars. Consequently anyone wanting the Hilton will be disappointed.

The Hotel is in a side street near the centre of Sliema roughly 10 mins walk from the Strand. This means that it is convenient for shops/Bars as well as Bus links and for Boat Trips.

The Hotel is in generally good condition throughout.

That said, it would be nice is the bar was larger. Equally the food in the Restaurant was fairly average.

Equally, the staff were always friendly and helpful. This included arranging excursions if requested. On arrival at about Noon, my room was not yet ready. Consequently, I was directed to the Restaurant for a free lunch.

This is a fairly standard Hotel offering Good Value.

Next time I visit Malta, I will probably return to the Plevna.

  • Liked — Friendly and helpful staff, good accommodation
  • Disliked — Rather limited bar
  • Stayed April 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank GlobetrotterSwindon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Yorkshire
1 review
Reviewed 27 January 2009

My husband and I have just spent a great holiday in Sliema, Malta (17th January - 24th January) staying at the Plevna Hotel, Sliema.
We could not fault the Hotel, our room was spotless, sheets and towels changed every day.
Food in the Dining Room was plentiful and the chef would cook any extras as required.
The location was fine, only a 5 minute walk from the bus stop, buses v ery frequent to Valletta.
We had a slight problem with our toilet, nothing serious and it was put right the next morning.
All staff were helpful and polite at all times, and Charles the Restaurant Manager seemed to be on roller skates.
We enjoyed the whole experience and met some lovely people and we will definately be visiting the Plevna again.

Helpful?
Thank Jeannie9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 January 2009

My wife and I stayed at the Plevna Hotel in Sliema Malta for 4 nights on an all-inclusive basis, at a price far less than the cheapest B&B would have cost in the UK.

Top marks go to Charles - the restaurant manager. He is so genuinely kind, warm and welcoming - not just on your first day, but EACH TIME you come and eat. He deserves to manage the whole hotel and hopefully will do so if the hotel really wants to benefit.

The food was generally very good with a fair choice and variety of options. Drinks were included. You could eat and drink as much or as little as you like. The only 'fault-line' was at breakfast, as the bacon was a bit 'watery' and mediocre and the cereals somewhat uninspiring. This was more than compensated however with very tasty lunches and dinners. Although others comment about restaurant size and food, for the low prices available via the internet, the value is excellent. Moreover, Charles' magnificent attitude towards all his guests makes every meal most enjoyable.

As far as the hotel itself is concerned, we found it clean and acceptable. It could do with some refurbishment, but no doubt that would have an effect on prices charged.

Access is easy. There are frequent buses (some date back several decades and are a superb attraction in themselves) to/from Valetta. Fares are VERY cheap. It is also easy to travel by bus direct to Mdina or to the Gozo ferry - a day trip to the island of Gozo is indeed recommended. No need whatsover to hire a car.

  • Liked — The most genuinely welcoming attitude of Charles - the restaurant manager
  • Disliked — Poor selection of English language TV channels in room
  • Stayed January 2009, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank AndrewCFJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 January 2009

Firstly, I gave the hotel 2/5 as it matches the grading description just about right - "Okay, but some problems "

GOOD :-

Great Location - convenient to promenade, shops, bars, restaurants, buses, boats, ferry, etc.

Charles - this guy in the restaurant makes the hotel. Always cheerfull, stops to chat when he can and ensures everything is to your liking. Top Class; he should be managing the hotel !!

Staff - with the exception of the bar staff (see "Bad" below) the majority are happy to help with any issues you may have.

AVERAGE :-

Food - for the most part, the food is decent but it is too often cold and over/under cooked. The menu needs more imagination too.

Hotel Condition - many parts of the hotel (inc rooms) have stains/mold(?) on the walls/ceiling. Tables in the bar are unstable and settees in reception are very shabby. The lifts are unreliable (3 people got stuck for an hr one day).

Water - this deserves a special mention as they have all their water delivered twice a day by water tanker. They actually ran out of water for two days during our stay.

Construction - there is still building work going on nearby and it does start early. It certainly wont be finishing anytime soon and can be annoying if trying to lie in after 6:30am.

BAD :-

Bar Staff - they just dont seem to care. No customer service skills between the lot of them.

Bar Drinks - they offer 1 type of draft lager despite having two different pumps (lowenbrau and 1565). The stuff tastes awful. They do offer Blue Label Ale but keep running out of the stuff. I would say they were out of stock for at least half the holiday. In fact, they kept running out of so many drinks it was difficult to find something to have (unless you are OK with coffee, coca-cola, budget label whisky/vodka etc).

Noise - this place is NOISY !!. All the doors are wooden and have key locks (not modern key cards). You cannot imagine the noise this makes during the night. Add to that regular weekend parties at a neighbouring apartment and you may struggle to get a decent nights sleep.

Restaurant - the restaurant is a nightmare. The place is tiny and there is no room to get around the buffet area. Seating is very close and walkways can be impossible to get along. Be prepared to share a table with strangers as they have to cram people in anywhere they can.

General Upkeep - there just doesnt seem to be anyone keeping an eye on things in this hotel. They wait until a guest complains about something before sorting it out. The TV lounge has 30% of light bulbs blown but nobody came to replace any. A guest actually took a reading lamp bulb for reception to swop but even that took 4 days to get replaced.

So, the hotel gets an "OK, but some problems" from me.

  • Liked — proximity to local buses
  • Disliked — noise
  • Stayed January 2009, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank JanuaryTwentyFour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Plevna Hotel

Property: Plevna Hotel
Address: Hughes Hallet Street, Sliema, Island of Malta 3143, Malta
Region: Malta > Island of Malta > Sliema
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #17 of 28 Hotels in Sliema
Price Range (Based on Average Rates): £
Hotel Class:3 star — Plevna Hotel 3*
Number of rooms: 100
Official Description (provided by the hotel):
A friendly 3 star hotel situated in a residential area only 200m away from the sea and town centre where you will find shops, bus stop, restaurants and cafes. Hotel facilities include 24 hr reception, restaurant, the LeRoy Cafe and Bar, lounges, a conference room, 3 lifts, roof terrace and a beach club with swimming pool on the seafront (200m away from hotel and open from May to mid-Oct only). ... more   less 
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Also Known As:
Plevna Hotel Sliema
Plevna Hotel Malta/Sliema

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