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“NOT A 4 Star. At best a 2 star” 1 of 5 bubbles
Review of Windsor Hotel

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Windsor Hotel
Ranked #28 of 29 Hotels in Sliema
England
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“NOT A 4 Star. At best a 2 star”
1 of 5 bubbles Reviewed 12 February 2010

This hotel is definatly not a 4 star. I have read some of the reviews and I am surprised that they stayed at the same hotel.. More like a badly run old folks home. Lifts constantly breaking down with people inside. Food absolutley awful. We actually took one mouthful one night and walked out. The "older" waitress in the restaraunt was very nice, but the others had no idea, took ages to reset a table with a few knives and forks as she did not know where they went and handled them on the part you ate with!!. As for the bar staff, if you wanted a drink in the bar in the evening you had to wait for the barmaid to finish dancing with the guests or to get up from where she was sitting with guests drinking!! We did wonder whose holiday it was, the guests or staff!!

Beds really uncomfortable. Showers over bath poured water all over the floor. Guests who had water coming through tiles on floor and toilets not working were told they would have to wait a few days to get them fixed, but in the meantime they could come down and use the toilet in the bar area. Not ideal in the middle of the night, escpecially if you were above 1st floor and needed to use the lift which kept breaking down. Most of the guests were 65 plus so not ideal for them. Most were there becasue they lived on caravan sites and had to leave for 3 months, as they had been there for a while they did think they owned the place!

The pool and jacuzzi were not clean there was green scum marks around them, they did not clean them just kept putting more clorine in.

On the plus side we found a lovely cafe/bar on the front by St Julians. Bar 516. Food excellent and very reasonable, the young guy who served us was very friendly. A trip to Gozo is a must. What a lovely island.

The maltese are very nice people and I would recommend a holday there but be very careful which hotel you choose.

  • Stayed January 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank stebbing1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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661 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (132)
Date | Rating
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English first
Newcastle-under-Lyme
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 19 January 2010

Located in a quiet street, very handy for the sea front, local buses and cafe's.
the staff here are very friendly and helpful, definately some of the best hotle staff I've met.
Unfortunately, downhill from here.
The food on the first morning was appalling, however, it did improve over the holiday. Not much choice,but good helpings, and something different every night.
The rooms are the biggest let down here. our room was dirty, the floor was never cleaned during our stay, and long black hairs were everywhere,including the bedding!
I have stayed in several hotels in sliema, and none of them have been particularly good, and certainly the star ratings given to them are not what we would expect here in the U.K.

  • Stayed January 2010
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank TucsonUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 28 November 2009

I've been to Malta 5 times now, including my last stay this November at the Windsor Hotel. This hotel should be a 4 star, it can be if it improves certain things, like fixing the jacuzzi.

Upon arrival I was greeted by a nice English person called Dave, full of energy at 11.00pm. He was nice enough to ask me how i was and how was my flight and also helped me with my luagages to my room. I got a good firt impression of the hotel thanks to the night receptionist. The hotel looked good at first glance.

The following days were all good, the waiters were very kind, especially a waitress called Biljana who worked there almost every day. One waitress i didn't really like, was a young (around 16) girl who just yelled to to talk, it kind of annoyed me but didn't ruin my holiday. But the food was just perfect, everynight,

Every night after dinner me and my friends with me on holiday, went to the hotel bar and took a couple of pints, a local beer called cisk, which is just amazing. The bar man was a 17 year old who served us almost every night and made sure we were satisfide and he always made sure of showing any important football matches on the tv in the bar. I was impressed when one night we decided to take cocktails insted of beer. We took pina coladas and they tasted really good and nicely garnished.

The staff in the hotel always made sure we were enjoying our stay and if you ever find any problem they always try to solve it, even if it wasn't their role in the hotel. One night, our toilet couldn't flush, and when we went down to see if we could fix it, the night receptionist that night, Andreas, came up to the the room and fixed the flushing while the bar man stayed in reception.

Anyway, over all my stay at the Windsor was satisfiying thanks to all the helpfull staff, and next time i'm in malta i might consider it again.

  • Stayed November 2009, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank moonmadness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DUBAI
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 21 November 2009

The trip to Malta was excellent. We stayed at The Windsor Hotel in Sliema. The rooms were very clean and the beds were very comfortable. The hotel is in a great location. The service was excellent, and we had no complaints during our stay! Compliments to the chef for the fantastic Buffet Breakfast.
If you stay at The Windsor Hotel, you are getting great service and a great location, guaranteed!

  • Stayed November 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank EMIRATI18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swindon, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 November 2009

My wife and I stayed 7 nights at The Windsor Hotel . It was the highligh of our two week trip to Italy and Malta. The hotel is beautiful and clean with a nice restaurant to eat the abundant and delicious breakfast, read the paper or talk to other travelers. The rooms were immauclately clean and comfortable. The location was perfect, it is right in the center. As if all this weren't enough, the staff at The Windsor Hotel were superb-friendly and welcoming and knowledgeable. Therese and Sharon are competent and charming and went far above their job requirements to ensure that all guests' needs were met. We felt wonderfully cared for and hated to leave such a friendly hotel.\
It is very unfair to read certain untruthful comments about this hotel. We will definetly be back to the beautiful island of Malta and we will definetly stay again at THE WINDSOR HOTEL.

  • Stayed November 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank GARRY6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kent
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 11 November 2009

Having read some of the reviews i was not sure whether i made the right choice of hotel.
Upon arrival we were welcomed by a friendly receptionist who immediately gave us a good idea of how to see the island.. The rooms are standard with a balcony.Towels were changed on daily basis and room was always kept clean.
We booked on Bed & Breakfast but after having dinner on our first night we decided to have our dinners there for the entire stay. We were impressed with the service we got from the staff always ready to help. The hotel is very well located 2mins away from the bus stop to the capital city Valletta.

  • Stayed November 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank visitmalta_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
holty10
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 3 November 2009

This place was basic but fine. The room and bathroom were clean and bright and the beds were made daily and the towels changed daily. There were lots of hangers in the wardrobe. The balcony was small and the view not amazing but fine to sit out there and have a drink/chat/smoke etc. The staff were all polite. The breakfast was basic but fine - sausages, bacon, eggs, ham, yogurt, cereal, bread etc. The location - well it depends what you want to do but it was 20 euros from the airport and 10 euros to the busy part of town, however there was a bus atop a few mins walk away and the buses came along every 5-10 mins. 10 mins on the bus would get you to the nearest beach which was small and man made but again fine. Overall I have no complaints - the pictures on their website are representative of the place and FOR THE PRICE, I was pleased with what I got (and I am quite fussy). The Windsor is not in any way plush - but has all the facilities you need and was fine. I would go again if on the same budget!

  • Stayed November 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank holty10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Windsor Hotel

Property: Windsor Hotel
Address: Windsor Terrace, Sliema, Island of Malta SLM 3010, Malta
Region: Malta > Island of Malta > Sliema
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool
Hotel Style:
#11 Luxury Hotel in Sliema
Price Range (Based on Average Rates): £
Hotel Class:4 star — Windsor Hotel 4*
Number of rooms: 92
Official Description (provided by the hotel):
Welcome to The Windsor Hotel, a four-star hotel situated in the prime tourist location of Sliema, considered to be one of Malta's most fashionable seaside towns and the heart of all shopping, swimming and nightlife. The hotel with its central position is ideal for both business and leisure stays. The Windsor Hotel offers various options and guests can opt to stay from Room Only to Half Board. The Hotel itself boasts 92 air-conditioned rooms, all with en-suite bath or shower, mini bar, satellite television and telephone.The Windsor Hotel has recently renovated one floor which now boasts, 19 superior rooms equipped with free WI-FI, Tea/Coffee making Facilities. Just 50 metres from Sliema's seafront promenade and the sparkling Mediterranean Sea, The Windsor Hotel offers indoor and outdoor pools, a restaurant, lounge bar, as well as a multi-purpose room.The Windsor's outdoor pool features a large sun terrace. Indoors, you will find a heated indoor pool, jacuzzi, sauna and a fitness room. Our experienced Management team and staff provide a friendly service to ensure you have a relaxing stay at the Hotel. ... more   less 
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Also Known As:
Windsor Hotel Malta/Sliema

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