We stayed there in June for a week as a late booking for a much needed holiday. We couldn't have asked for better (except for maybe a flight that got back other than 3:30am!).
I had seen some comments about the food quality and "... it isn't really 5 star..." but we felt they were unfounded concerns. While there isn't B&O Hi-Fi in the room and some of the things that you can find in very expensive hotels, the service was excellent. Nothing seemed too much trouble for the staff and everyone was very friendly (as were all the Maltese people). The hotel facilities were also very good - decent gym equipment (not tatty, decrepit stuff), good breakfasts, two pools etc. We wanted feather pillows so a quick phone call and within a few minutes we had them.
We are foodies and never stay half board (never say never...) but this was a half board package so we were slightly concerned. However, we thought the food was very good with plenty of choice. OK, it's a buffet - but a good buffet with something for almost every taste. The TemptAsian restaurant was excellent as well, but most of the time we ate in the buffet restaurant.
The location is good, as long as you don't mind hills (that goes for most of the capital really). Ten minutes down the hill to the water taxis. Buy a one way ticket - while it saves money to buy a return you then have to wait for the right one for the way back.
We found the air conditioning fine - there seem to be some comments about it. My tip is to set the temperature and put the fan on "low", not "auto". On "auto" it comes on and off rather frequently which is not ideal for sleeping. On "low" it just runs gently all night is fine.
The views from our room were stunning - over the roof tops to Valletta. Great to sit out on the balcony at night watching the view. We didn't have any problems with the church bells even though the church was virtually outside our window but then it was hot so we had the window shut and the air conditioning on. If you open the window the air-conditioning shuts off.
The mini-bar seems confusing - empty when you arrive. You ring to get it filled with what you fancy but then get charged for it all. When I checked out I explained what was left in the bar and it was not problem getting the bill corrected, but it seems a strange system. Local beer, rather than imported beer, would have been nice for the mini-bar particularly because there are actually one or two decent local ones (and sold in the bar downstairs) but it was only imported in the mini-bar.
Luggage storage (for our daft flight time home) seemed well organised and secure.
The showers/changing rooms by the gym/indoor pool didn't seem ideal. The floor gets wet by the showers and you cannot avoid that area when you are wanting to walk past. Some wooden slats for when you come out of the shower might be better, and/or some area to dry yourself and change which isn't the through-way.
Overall, we would certainly stay there again. For what we got - the service, food and facilities, it seemed very good value. We didn't hire a car this time, but there was an underground car park which was free to hotel guests. The staff are most welcoming.
- Official Description (provided by the hotel):
- The Palace is a distinctive, urban five star deluxe boutique hotel - Inspired by the pulse and passion of a city center hotel. The hotel is intimate and comfortable, yet luxurious and cosmopolitan, whilst offering a unique experience of genuine hospitality. The Palace is European elegance in the heart of urban Sliema. The Palace is supplemented by six unique individually designed and decorated suites. ... more less
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- Also Known As:
- The Palace Hotel Sliema
- Palace Hotel Sliema
- The Palace Malta/Sliema