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“Wedding at The Palace” 5 of 5 bubbles
Review of The Palace

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The Palace
Ranked #1 of 29 Hotels in Sliema
Certificate of Excellence
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Wedding at The Palace”
5 of 5 bubbles Reviewed 21 March 2014

We have recently returned from a stay at The Palace Hotel where we also held our wedding. From the minute we were shown around the venue to the minute the last guest left we were treated with utmost courtesy. The staff here could not do enough for us and every single person we encountered went above and beyond to make sure we have a great experience. In particular Sylvain Azzopardi who co ordinated our wedding deserves a special mention as nothing was ever too much trouble. All of our guests had a wonderful time and I would not hesitate to recommend The Palace Hotel to anyone for any occassion

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MrsSheehan2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rev_Manager, General Manager at The Palace, responded to this review, 8 April 2014
Dear MrsSheehan2014,

It is with great pleasure that I read of your positive experience with the wedding held at The Palace.

Sylvain and his team, not to mention the rest of the staff, will stop at nothing to make sure everything goes to plan down to the last detail.

We are only too happy to know we helped make this memorable day a bit more unforgettable for you, your loved ones and friends.

Looking forward to having you back for more stays at The Palace.

Sincerely,

Kevin Callus
Hotel Manager
info@axhotelsmalta.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,256 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (962)
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English first
Sliema, Malta
1 review
5 of 5 bubbles Reviewed 19 March 2014

I attend several business meetings held in the event rooms on a regular basis at The palace. I must say the the service is always well organized and superb.

The staff is always very helpful especially Joe and Stephen from the food and beverage department that are always available to help us out with our requests. It is nice to find such welcoming attitude. We do not hesitate to recommend the hotel to anyone looking for superb place to spend the holidays or a business level hotel to organize events and business meetings.

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank Maurizio M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rev_Manager, General Manager at The Palace, responded to this review, 8 April 2014
Dear Maurizio M,

Thank you for the lovely comments about your regular business trips at The Palace on TripAdvisor.

We help organise several different types of events, from family occasions to full blown business conferences. Our staff, Joe and Stephen included, will deliver in order to satisfy your every need.

We look forward to having you back for more successful business trips at The Palace.

Sincerely,

Kevin Callus
Hotel Manager
info@axhotelsmalta.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Naxxar, Malta
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 March 2014

I've been co-leading a networking group that meets each Tuesday morning (at the crack of dawn!) at the Palace Hotel in Sliema for over a year now. The hotel is an intimate and friendly place and the staff are always welcoming.

I want to mention one person in particular though. Joe has been serving the breakfast and hosting us with his charm and engaging style for the whole time I've been there, I look forward to meeting him (and his early morning smile) as much as I do seeing my colleagues.

He's a wonderful ambassador for the hotel and he has added greatly to our weekly experience of being well-hosted. It feels like something's missing when he's on leave or away for some other reason.

Well done Joe!

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jamesashton007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rev_Manager, General Manager at The Palace, responded to this review, 8 April 2014
Dear Jamesashton007,

The Palace is a rendezvous and a landmark in its own right now that it has established itself.

Many like to frequent this hotel for various reasons and we are proud to be able to deliver.

We thank you for your wonderful comments on TripAdvisor and we, especially Joe, hope to keep welcoming you and your friends back for more pleasant times at The Palace.

Sincerely,

Kevin Callus
Hotel Manager
info@axhotelsmalta.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beccles, United Kingdom
2 reviews
4 of 5 bubbles Reviewed 17 March 2014

We picked this hotel because the reviews indicated that it was the best in Sliema and we found no reason to doubt this. From our arrival to departure the staff were all friendly and helpful and were anxious to please and continually asked us to let them know if we had any problems so that they could be rectified. Our room at the back of the hotel was large, comfortable and quiet .Although it had hard floors free slippers were provided. It had a spacious shower and a proper bath. The weather in March was changeable and could turn chilly in the afternoon and we found that the hotel did not turn on the warm air until 5 o'clock so we had to put on our thick bath robes (supplied) and make ourselves tea of coffee (also supplied) in the room. We had half-board and found that there was a wide choice of food at breakfast and dinner to suit most tastes. The hotel is situated at the top of quite a steep hill and is unsuitable for anyone with a disability or walking difficulty. Nearby there is a large supermarket if needed and also a "British" pub - recommended by some Americans we met. For getting around the island the buses are really cheap if you buy a weekly ticket for Euros 6.50 that allows you to go anywhere in Malta (not Gozo) and has unlimited use..

Room Tip: Choose a back bedroom with sea view and you won't hear any church bells that might disturb you.
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  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rev_Manager, General Manager at The Palace, responded to this review, 8 April 2014
Dear Alan G,

Many thanks for submitting your impression of the time you spent at The Palace on TripAdvisor.

At The Palace we like to provide a haven from all the hustle and bustle and many guests, such as yourselves, have enjoyed the services and amenities we offer, so much so that they come back without a second doubt.

We look forward to having you back at The Palace for further stays.

Sincerely,

Kevin Callus
Hotel Manager
info@axhotelsmalta.com






Sincerely,

Kevin Callus
Hotel Manager
info@axhotelsmalta.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Turku, Finland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 17 March 2014

We (two grown-ups and two teenagers) stayed one week at The Palace Hotel in Sliema, Malta i March 2014 and enjoyed our stay tremendously. The service was always friendly and forthcoming. Rooms were well equipped and very neat. Indoor pool facilities were good. The teenagers could also recommend the spa since they got a massage there. Food was very good, especially the breakfast, which was served between 7.30 and 10.30 so that one also has the chance to sleep a little longer, if desired. We also enjoyed asian fusion food at the restaurant Temptasian, which is locaed on the 9th floor. The location of the hotel is very good. It was easy to walk to the bus or ferry stops. There was also a supermarket nearby. The early reservation we made ensured value for money in low-season.

Room Tip: Rooms with a balcony ar nicer but a bit noisier, because they face the street.
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  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CaFeLa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rev_Manager, General Manager at The Palace, responded to this review, 8 April 2014
Dear CaFeLa,

I read of your pleasant stay at The Palace with great pleasure knowing that we have fully lived up to your expectations.

The Palace caters for family trips, business trips, winter breaks and whatever else one may choose to stay for as it is versatile, offering service in style all the year round.

We thank you for the 5-star review you gave us on TripAdvisor.

Looking forward to welcoming you back to The Palace for more relaxing stays.

Sincerely,

Kevin Callus
Hotel Manager
info@axhotelsmalta.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Basel, Switzerland
Level Contributor
43 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 16 March 2014

From pick up at airport till check out the staff is always very friendly and likes to help in every situation (Even the cleaning ladies are greeting every morning). Also the taxi service is good organized and friendly.
Unfortunately the weather was not so good and so we could not use the pool on the roof but it looks just awesome. But at least we used the indoor pool facilities and this was nice and clean as well.
The room was ok but nothing special so as the lobby where are way to many adverts which makes the whole lobby looking a bit "cheap".
Over all I would recommend this hotel for spring or autumn days as the location is good to travel around on the whole island and the staff is organizing and helping you for all questions you will have.

Room Tip: Book a room on a high level. The view is just great from there. And the bells from the church are no...
See more room tips
  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Basel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rev_Manager, General Manager at The Palace, responded to this review, 8 April 2014
Dear Basel S,

Your review on TripAdvisor is much appreciated, as are your comments and ideas regarding your stay at The Palace.

May we look forward to having you back at The palace for yet more pleasant stays.

Sincerely,

Kevin Callus
Hotel Manager
info@axhotelsmalta.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
110 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed 16 March 2014

We didn't stay at this hotel as we visit regularly on business and so stay at an apartment. Often I look for a gym and good places to eat and chill out. After a lousy arrival to a dirty apartment… cold and damp due to March weather and the air con refusing to blow warm air… plus a visit to probably the dirtiest hotel gym in Sliema; what a relief to actually find 5* luxury.

This is an unfair statement slightly… as I did find others eventually…. but The Palace was the perfect place at the perfect time to chill out; get warm (chill and warm in the same sentence!). A friendly and welcoming place that has a brilliant outdoor and covered terrace if you want some fresh air and/or smoke (I don't/partner does).

There is this really cool red telephone box where people leave books to share; the proviso is that you swap books so take as many as you leave.

Good coffee; nice cake; excellent choice for lunch. Easy menus in the evening if you fancy a snack… platters of vegetables with hummus, cheeses etc…. The buffet dinner at E25 pp is worth a visit if you have a good appetite; it's a little wasted on myself. But offers a great selection of salad for starters with lots of fresh fish; soup; a selection of about 8 main hot dishes from pasta to rabbit stew or beef goulash; cheese and dessert a plenty. Gets busy so worth booking.

Friendly staff; good atmosphere.

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Sally E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rev_Manager, General Manager at The Palace, responded to this review, 8 April 2014
Dear Sally E,

I am glad to hear that The Palace provided a safe haven from what you describe as unsuitable accommodation arrangements.

This was a good thing as you discovered the 5-star service with a smile which is our trademark here at The Palace.

Looking forward to welcoming you and your partner back for more pleasant stays at The Palace in the near future.

Sincerely,

Kevin Callus
Hotel manager
info@axhotelsmalta.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Palace

Property: The Palace
Address: High Street, Sliema, Island of Malta SLM 1542, Malta
Phone Number:
Region: Malta > Island of Malta > Sliema
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Sliema
#1 Family Hotel in Sliema
#1 Romantic Hotel in Sliema
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Palace 5*
Number of rooms: 149
Official Description (provided by the hotel):
The Palace is a distinctive, urban five star deluxe boutique hotel - Inspired by the pulse and passion of a city center hotel. The inside decor is smartened by the contemporary art & sculpture collections. The hotel is intimate and comfortable, yet luxurious and cosmopolitan, whilst offering a unique experience of genuine hospitality. The Palace is European elegance in the heart of urban Sliema. The Palace and Palazzo Capua, with 149 rooms, are both supplemented by eight unique individually designed and decorated suites. ... more   less 
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Also Known As:
The Palace Hotel Sliema
Palace Hotel Sliema
The Palace Malta/Sliema

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