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“The Palace Hotel, Sliema”
Review of The Palace

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The Palace
Ranked #1 of 28 Hotels in Sliema
Certificate of Excellence
Reviewed 1 June 2014

Thoroughly enjoyed a week long Easter break at the Palace Hotel Sliema. Hotel was first class throughout and made all the better by their superb staff. All staff members go out of their way to give you a friendly greeting throughout the hotel. Concierge Andy was extra helpful and ready for a chat every time we passed. Had a meal in the Temptasian restaurant on one of their special nights and the food, service and views could not have been better. Excellent location for getting out and about, especially convenient to get to Valletta by the ferry or by bus. We will be back to the Palace!

  • Stayed: April 2014, travelled as a couple
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2  Thank Norman A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rev_Manager, Manager at The Palace, responded to this reviewResponded 3 June 2014

Dear Norman A,

Firstly, on behalf of The Management and Staff, I would like to thank you for taking the time, to submit your review on Trip Advisor, hence sharing your experience with other viewers. Your time and contribution have been greatly appreciated.

We are so delighted to read that your experience at The Palace has been such a positive and pleasant one. Such comments surely entice our motivation to persevere in our quest in achieving the guest full satisfaction.

Whilst assuring you of our best attention at all times, we sincerely look forward to the pleasure of re welcoming and hosting you once again at The Palace.

Sincerely,

Kevin Callus
Hotel Manager
info@axhotelsmalta.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,587 - 1,593 of 3,596 reviews

Reviewed 31 May 2014

Just returned from a weeks holiday at The Palace, the overall ambience of the hotel couldn't be faulted, very attentive staff, nothing was too much of a trouble for them. The hotel cleanliness was of a very high standard. We were booked on a half board basis, the breakfast was excellent, with everything imaginable on the menu, it gave you a good start to the day. We were not impressed with the evening meals though, for our time there pork was on the menu 3 times, there were other choices to be had, but these also didn't suit our tastes. One night was so bad, that we opted to eat out at another establishment. I know you can't please everyone, but this is our opinion. On our last night, we chose to eat in the Temptasian Restaurant on the ninth floor, with views overlooking Valletta Harbour. It had an Indian themed night, it was an excellent experience, which I would recommend anyone to try it out. The staff couldn't do enough for you to make the night memorable. We were provided with enough food to feed four people easily, needless to say we couldn't finish all the courses. I also must comment on the boys who ran the pool area and snack counter on the 9th floor, they were very hard working and provided very tasty snacks throughout the day if you required them. If we ever return to Malta , I would stay in The Palace again without hesitation, but maybe next time we would take the B/B option. The evening meal wasn't bad, just not to our taste. But don't be put off by my comments, it suited other patrons.

Room Tip: A high room on the south side, away from the noise of the local church bells, they rang out every 15...
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  • Stayed: May 2014, travelled as a couple
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2  Thank Nancy02051950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rev_Manager, Manager at The Palace, responded to this reviewResponded 10 June 2014

Dear Nancy02051950,

Your feedback on Tripadvisor regarding your recent stay at The Palace is most appreciated and acknowledged.

All comments and suggestions made by our guests are discussed at Management level as this reflects what our guests enjoy and expect from us here at The Palace.

We do hope to see you again in the not too distant future.

Sincerely,

Kevin Callus
Hotel Manager
info@axhotelsmalta.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Just returned from a week at The Palace, It exceeded our expectations, the staff could not do enough for us. A special mention for Dorianne, she ensured our honeymoon was very very special ,we were given a superb room, we also received a bottle of wine to celebrate . The hotel is immaculate , the food excellent the service was courteous and welcoming. Nothing was too much trouble. All the staff deserve a mention,
On the first morning we hadnt put our watches forward an hour, we walked in for breakfast half an hour late, they set a table aside for us and said just to take our time.
Joe at breakfast who ensured my cup was never empty
Thomas on the front desk for help and advice

We will be returning next year for our first anniversary.

Room Tip: Some rooms on 8th floor and are situated under the restaurant, if you dont mind a bit of noise the...
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  • Stayed: May 2014, travelled as a couple
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1  Thank Fogi53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rev_Manager, Manager at The Palace, responded to this reviewResponded 3 June 2014

Dear Fogi53,

It is most gratifying to know that your first stay at The Palace lived up to your expectations, so much so that you plan to come back for more pleasant stays.

On behalf of all the staff I thank you for placing your positive comments on Tripadvisor.

Should you require any help with making reservations for your next visit, please do not hesitate to contact us. We will be only too happy to help you out.

Sincerely,

Kevin Callus
Hotel Manager
info@axhotelsmalta.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Just back from Malta staying at the Palace Hotel. This is a great hotel, all staff are so friendly,
helpful and always smiling. Nothing is too much trouble, Its clean, food great and our room
No. 450 was impressive.
D and T.T

Room Tip: Have the best you can afford as Comfort Rooms all face inwards, no doubt they are a good standard j...
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  • Stayed: May 2014, travelled as a couple
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Thank Dee T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rev_Manager, Manager at The Palace, responded to this reviewResponded 3 June 2014

Dear Dee T,

Thank you for submitting such a positive review about your regular stays at The Palace on TripAdvisor.

Your words are very motivational and encourage us to move ahead and always aim high when providing a high standard of service to our esteemed clients.

It is a pleasure to host you at The Palace.

Sincerely,

Kevin Callus
Hotel Manager
info@axhotelsmalta.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Just back after spending a lovely week in the Palace Hotel Sliema. Great hotel, ideal location and wonderful staff-especially Thomas and Andrew. We would highly recommend this hotel-so look no further if you are heading off to Sliema-Enjoy.

Steve and Bernie
County Mayo

Room Tip: Stayed on 5th floor -really quiet and chilled
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  • Stayed: May 2014, travelled as a couple
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2  Thank Steve D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rev_Manager, Manager at The Palace, responded to this reviewResponded 3 June 2014

Dear Steve D,

A big 'thank you' from all at The Palace for kindly placing your review about your stay with us on TripAdvisor.

We look ahead to hosting further relaxing stays at The Palace in the near future.

Sincerely,

Kevin Callus
Hotel Manager
info@axhotelsmalta.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

Great location. Hotel was within easy walking distance to seafront, restaurants, shops and ferry and bus service to Valletta, but in a nice, quiet location. The hotel staff were all friendly and helpful. We would definitely choose to stay there again.

Room Tip: only quibble concerns breakfast--not quite as much choice for those of us used to Israeli hotel brea...
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  • Stayed: April 2014, travelled as a couple
    • Value
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    • Sleep Quality
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Thank Sharon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rev_Manager, Manager at The Palace, responded to this reviewResponded 3 June 2014

Dear Sharon S,

Thank you for placing your positive comments about your stay at The Palace on Tripadvisor.

We love to hear what our guests have to say about their experiences at The Palace.

Looking forward to having you back at The Palace again soon.

Sincerely,

Kevin Callus
Hotel Manager
info@axhotelsmalta.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

I often visit Malta and always stay in Sliema, but have the last couple of times I have been I have stayed at the Palace and will continue to do so as I Love this hotel !, it's family friendly, clean, central, the food is great, the pools are great, the rooms are beautifully kept, there is a lovely atmosphere all around the hotel and the staff are excellent, especially Jonathan the hotel manager ! he always makes a point of checking if everyone is Ok, he is always on hand with advice on transport, the best places to visit, eat and where to find anything you may need - I would higly recommend a stay at this hotel !

  • Stayed: September 2013, travelled with family
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2  Thank Kerry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rev_Manager, Manager at The Palace, responded to this reviewResponded 3 June 2014

Dear Kerry H,

Jonathan and management and staff here at The Palace would like to thank you for your complimentary review placed on Tripadvisor following your stay at The Palace.

We are so delighted to read that your experience at The Palace has been such a positive and pleasant one. Such comments surely entice our motivation to persevere in our quest in achieving the guest full satisfaction.

We do hope to see you back at The Palace again soon.

Sincerely,

Kevin Callus
Hotel Manager
info@axhotelsmalta.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Palace

Address: High Street, Sliema, Island of Malta SLM 1542, Malta
Phone Number:
Region: Malta > Island of Malta > Sliema
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Sliema
#1 Romantic Hotel in Sliema
Price Range: £76 - £178 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palace 5*
Number of rooms: 149
Official Description (provided by the hotel):
The Palace is a distinctive, urban five star deluxe boutique hotel - Inspired by the pulse and passion of a city center hotel. The hotel is intimate and comfortable, yet luxurious and cosmopolitan, whilst offering a unique experience of genuine hospitality. The Palace is European elegance in the heart of urban Sliema. The Palace is supplemented by six unique individually designed and decorated suites. ... more   less 
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Also Known As:
The Palace Hotel Sliema
Palace Hotel Sliema
The Palace Malta/Sliema

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