There's a vibe in the air around Malta, that Margo's have the best pizza on the islands. We have been meaning to go for ages - ever since a local news program announced that Margo's have a pizza which starts from Eur1,800 as it is made with gold leaves and truffles! Of course we weren't going to order that...but the idea that this place had a possibility of such a pizza was magnet enough!
We booked a table for 10, and the occasion was a surprise birthday dinner! It all started going terribly wrong when all of us friends were sitting at the table with the exception of the birthday man and his partner. When they arrived, his partner told us how they were met by a foreign waitress downstairs and after giving her the surname on which the table was booked, she wanted to know how many people were sitting at the table. Being a surprise dinner the organiser didn't want to reveal the number of people and re told the waitress the surname. Unfortunately the waitress persisted and persisted and she had to reluctantly mutter 10...which completely ruined the surprise! After stating the number the waitress daftly said "Oh! It's the birthday party table!!" I believe the expression on the organiser's face said it all!! I still cannot believe how such a reputable restaurant does not train his staff in customer service and professionalism! Why insist on the number of people sitting at a table when the surname suffices? The place is not big so a confusion of tables was not the problem.
After ordering our pizzas and salads, we waited a full 1 hour before our orders arrived! The excuse was that we were a large table! We might not have minded the wait if the heat at the restaurant was more tolerable. No air conditioner and not even a fan! We asked for a fan but the waiters regrettably told us they didn't have any!! A fan isn't expensive, and in the absence of ACs in the August stifling Maltese heat is a must! We ended up trying to cool ourselves with napkins and menus...and clearly we weren't the only table doing that!
That said, the pizzas were good... the crust was not too thin and not deep pan and the ingredients on the pizza tasted authentic and delicious! However I still don't believe that the place's pizza is the best on the islands...well everyone's entitled to his or her opinions. The desserts (a tiramisu, rum baba and cassatella) were strangely and originally presented in a glass jar with a screw cap!! Presentation was original and the taste was unanimously declared very good!
I believe that this dining experience could have been fun and pleasant had we not went on an August evening! Wrong timing, and which regrettably made me say that I really don't want to visit the place again.
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