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The Phoenicia Malta
Ranked #3 of 15 Hotels in Valletta
Reviewed 7 November 2012

Perfect location for exploring Valletta (we spent 2 days walking around the city, including Floriana) and just across the road from the main bus station with links all over the island. Wonderful friendly staff, food average to good with large portions (seems the standard in Malta, unfortunately we had poor service (1hr 10min wait) one evening where management under resourced kitchen/waiting staff due to a wedding function.

  • Stayed: October 2012, travelled as a couple
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Thank FatWhippet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,238 - 1,244 of 2,268 reviews

Reviewed 6 November 2012

The Phoenicia has an excellent location, just outside the city walls of Valetta, ideal for exploring this fascinating city. It is very much an old style hotel but, generally, has adapted well to 21st century life .... wi fi etc. There is a lovely swimming pool set in pleasant gardens - green spaces are at a premium in Valetta! Our room was adequate but not exceptional - some fittings seemed a little tired - but the balcony was pleasant in the evening sun. Staff at reception were friendly and helpful but service in the main restaurant in the evening was very slow (we only tried it once so we may have been unlucky) but breakfast was excellent.

Room Tip: Rooms overlooking the garden and/or catching the evening sun seem to be the best option.
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  • Stayed: October 2012, travelled as a couple
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1  Thank Marley1034
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2012

Lovely staff, large room, clean and excelent breakfast and beautiful bar.
Just outside one of the most incredible cities in the world- Valetta.... excelent concierge service.
Very accommodating to us when we had any questions or concerns about the room.

  • Stayed: October 2012, travelled as a couple
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1  Thank Marianne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2012

We are here for our tenth visit in six years. We love this hotel. It's central location makes exploring so easy. The hotel itself is old colonial with bang up to date services and switched on staff. Everything about this hotel encourages you to come back. The weather this November is fantastic and a day spent wandering the hotels beautiful gardens and lazing by the pool makes everything perfect. The staff are attentive but unobtrusive. The rooms vary from small but well equipped to corner rooms with balcony a which overlook the town or harbour. This is a wonderful place to blow away the winter blues...and we will be back!!

  • Stayed: November 2012
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1  Thank Jax3501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2012 via mobile

It is my third night in this supposedly five * hotel and once again I appear to have been forgotten by the staff. Service is non existent in both the bar and restaurant. The concierge has no idea when the spa is open which seems to be never. I am now going to hunt out a barman....I can't not recommend this place enough especially given what it is costing.

  • Stayed: November 2012
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4  Thank emmott13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2012

Located a few minutes walk from the City Gate of Valletta and the central bus terminal for the island it is difficult to imagine that there is a better-placed Hotel on Malta. The art deco architecture provides a hint of grandeur and both the standards of cleanliness and the facilities were excellent. All the things that I could want from a hotel were in evidence - friendly and helpful staff, spacious and well-appointed room, comfortable bed and good food (the Phoenicia boasts the most extensive breakfast menu selection that I have ever experienced) - and when I return to Malta for another holiday I will have no hesitation in booking with the Phoenicia again. There were a couple of minor niggles - the extractor fan in the bathroom did not work and I suspect that the Air Conditioning might struggle to cope at the height of summer - but these did not detract from a very enjoyable overall experience. The other thing that I like about this hotel is that it is not too big; there are approx. 130 rooms which for me meant that although there was a sense of vibrancy about the hotel it never felt crowded. I also suspect that this is a contributing factor to the high standard of service provided by the staff (a relatively high staff to guest ratio).

This is not a cheap hotel to stay in - my wallet definitely felt lighter after I had booked - but if you want to treat yourself to something a bit beyond the usual hotel experience then this is a great place to stay.

Room Tip: If you plan to spend time in your room pay the extra and book a Harbour View room on the first and s...
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  • Stayed: October 2012, travelled as a couple
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2  Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2012

This is a lovely old style hotel in a fabulous location with great staff-what more could you ask for? Rooms on the third and fourth floors have been refurbished but have no balconies whereas rooms on first and second floors are older and do have balconies. To be honest the harbor is not really worth looking at so rooms on higher floors are a better bet. Unfortunately there is no free wifi in the rooms but it works well in the public areas. The staff from concierge to chamber maids are all friendly and willing to assist. The town of Valetta is a two minute walk and the bus terminal is right outside( but don't be put off, it is not a seedy or noisy area) so the location couldn't be better. The hotel also has a lovely garden and pool. Definitely the only place to stay in Malta!

  • Stayed: October 2012, travelled on business
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2  Thank travelingaussie0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Phoenicia Malta

Address: The Mall, Valletta, Island of Malta FRN 1478, Malta
Phone Number:
Region: Malta > Island of Malta > Valletta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Valletta
#3 Luxury Hotel in Valletta
Price Range: £105 - £347 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Phoenicia Malta 5*
Number of rooms: 136
Official Description (provided by the hotel):
The Phoenicia, just re-opened after an extensive renovation programme, is one of the leading luxury hotels in Malta. Located at the City Gates of Valletta, Malta’s capital city and UNESCO heritage city, The Phoenicia is perfectly placed for discovering the historic walled city, feasting on Caravaggio’s paintings and exploring the magnificent harbours. The hotel also boast magnificent 7 acre landscaped gardens. The island's central bus terminus is just meters away giving the possibility to explore the whole island by bus. A stay at The Phoenicia is an unforgettable experience. Our charming staff will ensure your every whim is catered for. ... more   less 
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Also Known As:
Phoenicia Hotel Valletta
Phoenicia Hotel Malta
Hotel Phoenicia Malta
The Phoenicia Malta Valletta

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