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“Wonderful stay!”
5 of 5 bubbles Review of Hotel Phoenicia

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Hotel Phoenicia
Ranked #2 of 14 Hotels in Valletta
Certificate of Excellence
Issy-les-Moulineaux, France
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful stay!”
Reviewed 28 January 2013

We stayed a full week at this hotel around New Year's Eve. The food was excellent (we did not miss a single breakfast!). The common rooms were very nice places to stay and the employees are always at your service, whatever you need. They helped us get a very nice restaurant of NYE almost at the very last minute. And it's just at the entrance of Valetta (a 10 minutes walk and here you are!) or near the bus station from where you can get to any point in the Islands. Very good value indeed.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mhoarau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,130 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (593)
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England
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 January 2013

Stayed at The Phoenicia over New Year and had a wonderful time. The hotel has the old colonial feel but with all the modern amenities. Ideally situated for the centre of Valetta. Also close to the bus station from where you can get a bus to any part of the island - better than driving particularly when it's dark!
The rooms are well presented and comfortable although it would have been useful to have free WiFi in the rooms (chargeable in the rooms but free in the lounge). When we commented on twin beds the staff arranged to put the beds together and put on double sheets and duvet. Huge choice at breakfast including hot dishes to suit the British taste.
Would stay here again.

Room Tip: Make sure you specify clearly whether you want double or twin beds
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Holidaymaker999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 January 2013

BUT only a "very good" this time as no remote control for the TV was to be found.
Housekeeping need to improve for my "excellent" rating. Otherwise great room overlooking the appoach to Valetta and viwe of the harbor.
Superb breakfast, as always.
All in all perfect, maybe a few more smiles from the staff would make the hotel the place to stay in Malta....

Room Tip: The perfect location in Valetta.
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  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pat8150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 January 2013

I stayed at this hotel in January 2013 and enjoyed it very much. Very comfortable and friendly. The traditional crusty bread at breakfast is delicious. The hotel is extremely well located. Of course the outdoor swimming pool was not in use. Therefore I would have liked a more welcoming and larger fitness centre, possibly with sauna and steam bath.

  • Stayed January 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank HippopotamusLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review, 24 January 2013
Dear Guest,

I would like to take this opportunity to thank you for staying with us at the Phoenicia and for taking the time to complete our Guest Questionnaire.

It is a pleasure to learn that you enjoyed your stay at our hotel and that you found most of our services to your satisfaction. Your comments and ratings are much appreciated and will only ensure that we strive even harder in our efforts to enhance our standards of quality and services.

On behalf of all our staff, I sincerely hope we will have the pleasure of welcoming you back to the hotel on your next visit to Malta.

Best Regards

Helena
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rotterdam, The Netherlands
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 19 January 2013

The building is impressive: is part of the fortress that surrounds the city of Valetta, Malta.
Nice rooms, quiet and with nice views.
Good fitness room, nice gardens to chill and very nice open air heated swimming pool.
The breakfast is excellent and the service is friendly.
The best of the hotel is the space where the bar is. Still Art-Deco decorated, is a great space to chill out or do admin...

  • Stayed January 2013, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jorge j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bury St Edmunds, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 January 2013

The hotel provides excellent and unobtrusive service in the style of a traditional grand hotel. It is good value for money and the breakfasts are to die for. There is free Wi-fi in the lounge but broadband in the bedrooms is provided at a charge. This would be my only complaint.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Suffolk L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helena_Pavanello, Guest Relations Manager at Hotel Phoenicia, responded to this review, 20 January 2013
Dear Guest,

I would like to take this opportunity to thank you for staying with us at the Phoenicia and for taking the time to complete our Guest Questionnaire.

It is a pleasure to learn that you enjoyed your stay at our hotel and that you found most of our services to your satisfaction. Your comments and ratings are much appreciated and will help us improve our standards of quality and services.

On behalf of all our staff, I sincerely hope we will have the pleasure of welcoming you back to the hotel on your next visit to Malta.

Best Regards

Helena
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 17 January 2013

We got married here in Sept 2012. It really was a perfect location; not only for a wedding but for a Maltese holiday.

The location is just perfect, 2mins walk to the centre of Valletta or the bus station where you will find buses to all corners of the island.
To be honest as we had family and friends with us for the few days we spent very little time in the hotel but I can safely say it was still stunning.

All of the staff are fantastic and helpful. The room service was great. And as for the wedding meal - it was stunning. I can only imagine how nice the restaurant food is!!
Bedrooms were lovely with really comfy beds and a beautiful view of the city.

Thanks for making our day so memorable.

Room Tip: Get a city view if you can - it's stunning
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  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Evelyn_078
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Phoenicia

Property: Hotel Phoenicia
Address: The Mall, Valletta, Island of Malta FRN 1478, Malta
Phone Number:
Region: Malta > Island of Malta > Valletta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Valletta
#2 Luxury Hotel in Valletta
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Hotel Phoenicia 5*
Number of rooms: 136
Official Description (provided by the hotel):
5 star luxury in Malta’s historic Art Deco hotel. Hotel Phoenicia, one of the leading 5 star hotels in Malta, is located at the City Gates of Valletta, Malta’s capital city and UNESCO heritage city. Just 50 meters from city gate, it is perfectly placed for discovering the historic walled city, feasting on Caravaggio’s paintings and exploring the magnificent harbours. The hotel also boast magnificent 7 acre garden. The island's central bus terminus is just meters away civing the possibility to explore the whole island by bus. A stay at the Hotel Phoenicia is an unforgettable experience. Our charming staff will ensure your every whim is catered for. ... more   less 
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Also Known As:
Phoenicia Hotel Valletta
Phoenicia Hotel Malta
Hotel Phoenicia Malta/Valletta

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