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“great hotel”

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The Phoenicia Malta
Ranked #2 of 15 Hotels in Valletta
Certificate of Excellence
Huizen
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“great hotel”
Reviewed 28 January 2014

Hotel phoenicia is a beautiful hotel. The location is great; walking distance of the city.
The rooms are good and the staff is great, polite and very helpful.
I really can recomand this hotel! We love Malta and we love the hotel and we will certainly come back here!

  • Stayed January 2014, travelled on business
    • Value
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Helpful?
5 Thank Masja67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helena_Pavanello, Guest Relations Manager at The Phoenicia Malta, responded to this review, 1 February 2014
Dear Masja67,

We are delighted to read such wonderful comments about your experience at the Phoenicia, and we thank you for having shared them with other Trip Advisor users.

We look forward to your next visit.

Best Regards

Helena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,154 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (601)
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English first
Bangor, United Kingdom
Level Contributor
172 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 27 January 2014

Whilst there are many quality hotels to choose from in the Valetta /Sliemma area and I have stayed in several when visiting friends my absolute favourite is the Phoenicia not just for its location and convenience beside the City gate but for its wonderful garden refuge an beautiful pool area.
The staff are first class and the refurbished rooms offer all modern conveniences.Whilst more expensive than other hotels it still well worth it and it has my recommendation

Room Tip: Rooms with a balcony on the upper floors overlooking the harbour or Floriana are commended
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  • Stayed January 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
6 Thank Bader54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helena_Pavanello, Guest Relations Manager at The Phoenicia Malta, responded to this review, 1 February 2014
Dear Bader54,

Thank you for sharing your experience at the Hotel Phoenicia. We are delighted to learn that you have fully enjoyed your stay. We highly appreciate your comments and your recommendation to other travelers.

We look forward to welcome you back to the hotel in the near future.

Best Regards

Helena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 22 January 2014

Just had a 3 day stay in the brilliant Phoenicia Hotel, wonderful, comfortable, and very grand. Excellent rooms and service, top notch food. Ladies and gentlemen this hotel is a credit to its management and staff. If you are staying in Valletta then this is the hotel. My wife and I can't wait to return.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
4 Thank Johncheetham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helena_Pavanello, Guest Relations Manager at The Phoenicia Malta, responded to this review, 23 January 2014
Dear Johncheetham,

Thank you so much for such lovely comments, we are delighted to learn that you have enjoyed your experience at the Hotel Phoenicia.

We look forward to welcome you back in the near future.

Best Regards

Helena
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Bishops Stortford
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 20 January 2014

Just returned from a 4 night stay in this lovely hotel. Couldn't fault anything from the moment we checked in until we left. The staff were so friendly.Our room was spacious and we overlooked one of the harbours. Lovely white towels, robes and slippers provided.
The buffet breakfast was the best we have ever had in a hotel with eggs cooked to order by the lovely chef. The club bar was a lovely place to have a last couple of drinks at the end of the day and there was live music on some evenings. The cocktails are to be recommended. we ate in the hotel restaurant one evening and the meal was first class .Great location just by the bus station and a 2 minute walk into Valletta city itself. We will definitely visit again.

Room Tip: We asked for a room with sea view and this was noted . We had a lovely view of one of the harbours
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  • Stayed January 2014, travelled as a couple
    • Value
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Helpful?
7 Thank Denise1801_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helena_Pavanello, Guest Relations Manager at The Phoenicia Malta, responded to this review, 21 January 2014
Dear Denise1801_11,

Thank you for taking the time to tell fellow travellers about your experience at the Hotel Phoenicia. The team and I were happy to see that you enjoyed your stay and found the location suitable for your needs. Thank you for recommending our hotel and we look forward to welcoming you back in the near future.

Best Regards

Helena
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London, United Kingdom
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 20 January 2014

Jan 2014. We were extremely pleased with our choice of the Phoenicia. Ideal position for touring the island. The hotel is very well appointed and the staff are a delight. The restaurant has an excellent and varied menu. We had a standard double room which was generally excellent. My only criticism is that the bathroom could have been better. I hope that we shall be back!

  • Stayed January 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank michael r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helena_Pavanello, Guest Relations Manager at The Phoenicia Malta, responded to this review, 21 January 2014
Dear Michael r,

Thank you for your kind comments following your recent visit, I was delighted that you enjoyed your stay at the hotel. We all look forward to welcoming you back very soon.

Best Regards

Helena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Kilbride, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 January 2014

Everything about this hotel is first class! We stayed here for three weeks over Christmas and New Year and thoroughly enjoyed the experience, for an experience it truly is. The evening menu is varied and a delight to the senses. Staff are very competent and work hard to ensure the customer has a memorable experience. Some require identification as they made our stay very pleasurable: Carmen, Elizabeth, Rita, Angela, Claudia, Charlos, Alfredo, Helena, the lady who kept our room so clean and, of course, Pierre. English does not have words to describe Neville! He did everything to make our stay in the Phoenicia wonderful! He is a treasure!
We spent several afternoons in their delightful gardens. 'Location, location, location' is perfect, being situated next to the bus terminal.

Room Tip: Top floors have wonderful panoramic views.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank 5149Margaret
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helena_Pavanello, Guest Relations Manager at The Phoenicia Malta, responded to this review, 21 January 2014
Dear 5149Margaret,

Thank you for taking the time to share your lovely review about your recent stay with us. I was delighted that you enjoyed your stay at the hotel and I thank you for recommending us to fellow travelers, I hope to welcome you back very soon.

Kindest regards

Helena
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Holyhead, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 January 2014

Stayed a week at the Phoenicia to escape the wind and rain of Anglesey in January 2014. We felt very welcome here. Staff were very attentive, cheerful and helpful. We had a lovely room with a balcony overlooking Manoel Island and the bed was so comfortable. We would recommend this hotel to anyone, whether travelling alone, as a couple or a family. The lounge and restaurant are beautifully decorated and comfortable and the food is excellent. We will be returning, maybe for Christmas next time and for a longer period. This is the perfect location for visiting the many historical and archealogical sites on Malta. Particularly as the bus terminus and the city of Valletta are on the doorstep.

Room Tip: Room with a 'harbour view' is good, particularly if there is a balcony too!"
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Mary J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helena_Pavanello, Guest Relations Manager at The Phoenicia Malta, responded to this review, 21 January 2014
Dear Mary J,

We are delighted that you enjoyed your time with us at the hotel and it is particularly rewarding for us to receive such positive feedback.

We look forward to your next visit.

Best Regards

Helena
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Phoenicia Malta

Property: The Phoenicia Malta
Address: The Mall, Valletta, Island of Malta FRN 1478, Malta
Phone Number:
Region: Malta > Island of Malta > Valletta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Valletta
#2 Luxury Hotel in Valletta
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Phoenicia Malta 5*
Number of rooms: 136
Official Description (provided by the hotel):
5 star luxury in Malta’s historic Art Deco hotel. Hotel Phoenicia, one of the leading 5 star hotels in Malta, is located at the City Gates of Valletta, Malta’s capital city and UNESCO heritage city. Just 50 meters from city gate, it is perfectly placed for discovering the historic walled city, feasting on Caravaggio’s paintings and exploring the magnificent harbours. The hotel also boast magnificent 7 acre garden. The island's central bus terminus is just meters away civing the possibility to explore the whole island by bus. A stay at the Hotel Phoenicia is an unforgettable experience. Our charming staff will ensure your every whim is catered for. ... more   less 
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Also Known As:
Phoenicia Hotel Valletta
Phoenicia Hotel Malta
Hotel Phoenicia Malta
The Phoenicia Malta Valletta

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