We ended up at Hotel Phoenicia by chance, Easyjet cancelled a flight & after 8 hrs at Malta airport they shipped us here, for Diner, Bed & Breakfast. As we needed 2 bedrooms (family room), we were given a junior suite (room 211), with the promise of a bed to be put in the living room area. After being told there would be a 5 minute wait for the basic restreuant we went back & were then told it would be another 1/2 hour before we could even order & then we would just have to wait. Not really the sort of service you would expect from an alleged 5 star hotel. So we went to the posher resteraunt, were they were very helpful & the food was excellent ( if a bit expensive & slow). As we were to be collected for our rescheduled flight at 6am l requested breakfast be brought to the room, only to be informed by the nowty reception chap that this was not possible as they had 90 guests, which you would have thought was a good thing for a hotel. Getting back to the room we found a grotty single bed (mattress & base only) had been put in the living room, no pillows, no sheets nothing. As such l queried with reception (same nowty chap) who suggested this was an oversight (??) and prompty brought the sheets etc up & made the bed up. Even though it was a 2 room suite, the rooms were pokey & needed updating badly. Which l understand is in contrast to the 4th floor, which had been modernised. The bar was also incredibly expensive & very small. The buffet breakfast that they did lay on for the 90 odd emergency guests, consisted of 1 small tray of croissant, 1 small tray of pan o'chocola & an urn of orange juice.....wooppee, just what you need as a hearty breakfast. In all l would recommend you trying one of the other 5 stars, not this one.
- Official Description (provided by the hotel):
- The Phoenicia, just re-opened after an extensive renovation programme, is one of the leading luxury hotels in Malta. Located at the City Gates of Valletta, Malta’s capital city and UNESCO heritage city, The Phoenicia is perfectly placed for discovering the historic walled city, feasting on Caravaggio’s paintings and exploring the magnificent harbours. The hotel also boast magnificent 7 acre landscaped gardens. The island's central bus terminus is just meters away giving the possibility to explore the whole island by bus. A stay at The Phoenicia is an unforgettable experience. Our charming staff will ensure your every whim is catered for. ... more less
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- Also Known As:
- Phoenicia Hotel Valletta
- Phoenicia Hotel Malta
- Hotel Phoenicia Malta
- The Phoenicia Malta Valletta