The location in the centre of Valletta is terrific. The hotel has been recently renovated. The hallways are very big and empty and the rooms small, although the bathrooms were an adequate size. The breakfast is a buffet with a range of German/English/Italian items but of very poor quality. One morning the sausages were clearly reheated from the day before. The coffee is inexcusably bad for a Mediterranean location - the self-serve automated coffee machine has no place in a 3 star hotel. If you stay here head to Republic Street and its cafes for breakfast.
The reception staff are all multi-lingual(English, Malti, German and French) from observation but the customer service is patchy. The restaurant staff verge on the bad tempered especially if asked to attend to the bar in the evening. An espresso machine is prominent behind the bar but in 4 days I never saw it used or the bar staffed. The lounge area is pleasant with comfortable chairs but underused due to the lack of bar service. One evening I requested a coffee and was given one from the self-serve machine - it was as always undrinkable. The food and coffee was a shock after a week in Sicily where both are very good.
- Official Description (provided by the hotel):
- Set within Valletta's ancient fortifications, the Osborne Hotel is a 5-minute walk from St John’s Co-Cathedral. The rooftop swimming pool offers great views. All rooms at Hotel Osborne come with air conditioning and a flat-screen TV with satellite channels, tea/coffee making facilities and Wi-Fi access. A minibar is available on request. The Osborne Hotel features a cosy bar and a buffet restaurant. A rich buffet of local and international cuisine is available at lunch and dinner and vegetarian meals are available on request. The hotel is 20 metres from the National Museum of Fine Arts, and you can catch ferries to Sliema from the port, a 5-minute walk away. ... more less
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- Also Known As:
- Osborne Hotel Valletta
- Osborne Hotel Malta/Valletta