Lovely little mid price boutique hotel that we heartily recommend. We stayed on the 6th floor which apparently houses the premium rooms. It was a great experience. The hotel is in a great spot in the old city. It's close to the main attractions of Valletta - about a short 5-10 minute walk away in many cases - but far enough away to avoid the noise and bustle of the city. I'd rate the location as perfect. This is a key consideration if you want to see the key cultural attractions of valetta. We have had friends stay in other hotels in the city, some across the water, and they have been unhappy to be located so far away from the city's key attractions.
The view of the city and the water is amazing up there up on level 6 and is probably close to the best views from a hotel that I've ever seen. The rooms aren't large but they are about as large as you'd ever need. They are well appointed rooms and have very good functional bathrooms. The hotel is in a very quiet part of the city. We found if very easy to sleep as there was very little outside noise. The rooms have good air conditioning but also have windows you can open. We like fresh air and opened our windows each night. We slept very soundly.
The hotel has a lovely small pool up on the 6th floor. It was an oasis at the end of a day after a day's exploring the lovely city of a Valletta. The view from the pool area is also very good.
We encountered generally good customer service here. One employee (Charles) helped us a number of times during our stay and always quickly with a smile and often with a clever quip. Every hotel needs people like Charles working for it. He's a diamond who clearly enjoys his job and helping people.
The hotel has a restaurant which is quaint but enjoyable. First, it has a nice breakfast with good cold and hot buffets. It's not a massive breakfast as some can be but if doesn't need to be huge to be good, does it. I'd like to give a bouquet to the person who included muesli as one of the cereal options here. Most hotels don't have muesli or they have bad muesli, usually toasted over processed rubbish. This breakfast has very good muesli: it's Swiss style and very well chosen. Very nice yoghurt options too, one natural and one flavoured. I also liked the hot buffet too particularly the bacon and scrambled eggs, the latter being presented in a delightfully retro way that I'll leave for you to discover if you stay here.
Second, the evening meals are old fashioned but nice. I hadn't seen a seafood cocktail presented in the way it was here since the 1980s. The same with some of the other meals. The presentation is amazingly old fashioned. While decidedly retro, the food was perfectly nice. It's a small matter, but the only issue I'd have with the restaurant (at both breakfast and dinner) is with the music they play. Frankly, it's not appropriate. The music was much too loud and all of it was from the 1980s. I heard Michael Jackson, Phil Collins and a wide range of other artists played. They're fine in context but not constantly and in your face over breakfast and dinner. Something quieter is more appropriate, maybe some soft acoustic music, particularly in a hotel where most guests seemed to be older rather than younger.
The only semi significant criticism I'd have of the hotel is their wifi. Good hotels these days provide free wifi and wifi that works with multiple electronic devices. Here you have to pay for it and it's not cheap, 15 euros to get any meaningful time. It also can also only be used with one device. My wife and I had four devices, two smart phones and two tablets. We have relatives back in our country to talk to and things to do like electronic banking and surfing the web to look at things to do the next day. It was a major hassle to keep chopping and changing between devices particularly as it needed up to 10 minutes for the system to recognise the change. It was even more annoying that the expensive wifi worked very poorly for the first two days until we complained at the front desk and the responsible company was asked to "reset" it. Frankly this is hopeless stuff for such a good hotel. The hotel needs to change its policy and provide good wifi free of charge.
All in all, these are not deal breaking things and I'd certainly still recommend the hotel. We found it well located and well appointed with generally good staff. It was a terrific place to stay and we'd very happily return.
- Official Description (provided by the hotel):
- Set within Valletta's ancient fortifications, the Osborne Hotel is a 5-minute walk from St John’s Co-Cathedral. The rooftop swimming pool offers great views. All rooms at Hotel Osborne come with air conditioning and a flat-screen TV with satellite channels, tea/coffee making facilities and Wi-Fi access. A minibar is available on request. The Osborne Hotel features a cosy bar and a buffet restaurant. A rich buffet of local and international cuisine is available at lunch and dinner and vegetarian meals are available on request. The hotel is 20 metres from the National Museum of Fine Arts, and you can catch ferries to Sliema from the port, a 5-minute walk away. ... more less
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- Also Known As:
- Osborne Hotel Valletta
- Osborne Hotel Malta/Valletta