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“Good Base for exploring Malta”
4 of 5 bubbles Review of Osborne Hotel

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Osborne Hotel
Ranked #6 of 14 Hotels in Valletta
Littlehampton, United Kingdom
Level Contributor
298 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 365 helpful votes
“Good Base for exploring Malta”
4 of 5 bubbles Reviewed 14 March 2009

I chose the Osborne Hotel for three reasons: location, I wanted to stay in a converted building rather than a modern hotel and my half-board rate for four nights. It is located in the heart of Valletta, a few minutes walk from the bus station, the main shopping thoroughfare in Triq Ir-Repubblika and the Valletta to Sliema ferry.
The hotel is a converted Inn with many original features and an "English country pub" style bar/lounge and my twin room overlooked a stepped side street and a view of the iconic Carmelite Church. The room was spacious, with a new wood laminate floor and a large bathroom. There were plenty of towels, and sockets for my camera adaptors. My first impression wasn't great as the room hadn't been cleaned since the previous occupant but, once I'd spoken to Reception and returned two hours later from sightseeing, the room was spotlessly clean and continued to be for the duration of my stay.
The third reason I'd booked this hotel was the excellent rate: £111 for four nights half board. Both breakfast and evening meal were buffet-style. Breakfast was the general standard - cereals, hot food (bacon, sausages, eggs), fruit, yoghurt, meats, cheeses and rolls. The evening meal was a small selection of three starters, main courses (which always included fish) and desserts. It wasn't an extensive selection but there was always something I liked and, for the price I'd paid, I was happy.
What made my stay special was the level of service I received - the staff were pleasant and polite and everything from speedy check-in, checking buses for me, organising a day trip, changing my sterling and hastily arranging a taxi for the airport when my pre-arranged taxi failed to show, was done efficiently. One of the staff even offered to post my postcards on his way home from work.
The only slight downside to my stay were the Church bells which rang every fifteen minutes. Day and night! I see they have only been mentioned in a couple of previous reviews, so this may be a seasonal occurence rather than all the time. It's not really the Hotel's fault, but I mention it because, although not normally a light sleeper, I had problems sleeping until I bought earplugs.
I would stay here again, although I would bring ear plugs! The hotel facilities are basic but I enjoyed my stay.

  • Stayed March 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank debdancing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (185)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Italy
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 bubbles Reviewed 10 December 2008

The hotel is very conveniently located close to the bus terminal (5 minute walk) and to the main central street. Shared spaces are average for the category but the twin-bedded room was definitely below standards. However, all things considered, since the total cost for 3 nights for two was 105 euros, an effort can be made.. .with the purpose of saving some money. Not recommendable for a long stay. Breakfast completely lacks sweets / pastries, so I would not recommend it to Italians.

  • Liked — convenience to center
  • Disliked — cleanliness
  • Stayed December 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank MonicaItaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 bubbles Reviewed 8 November 2008

I agree with previous reviewer. Hotel is in good location, ideal for touring the island on very cheap local buses. However the hotel is not for spending any length of time in, it is basic and decor is very dated in most areas I saw.

Our room was very standard but clean and had a shower and bath. It did have a fab view of the harbour with a balcony, standing room only though.

This hotel is basic, not luxurious but gave us a cheap base to tour Malta.

  • Liked — basic butgood value
  • Disliked — Very dated decor
  • Stayed November 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Love_Australia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
80 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 bubbles Reviewed 27 October 2008

There are a number of positives for this hotel. These include:

• Price
• Location – centre of Valletta, but quiet. Within 5 mins walk of central bus terminus with cheap efficient transport to all parts of island – including airport (cost less than half a euro!!).
• Substantial room sizes
• Provision of free fridge and kettle (but no teaspoon or beverages)
• Free wifi
• Staff very friendly and normally efficient (but see below).
• Good food – although as this is a small hotel the choice is also a little limited.

On the other hand your holiday experience, as has been noted by other reviewers, is heavily dependant on the room allocated. Rooms on the first and second floor have been refurbished – however upper floor rooms appear not to have been.

The room, on the first floor, that I was originally allocated, was one that had been modernised, but had the following issues:

• Air-conditioning wasn’t working
• Opening window wasn’t a good idea as it opened into a well between buildings (see photo) with noise heat and fumes coming up from the kitchen
• Shower head was broken
• Curtains were almost off the rail.

I therefore complained about the air-conditioning on the first night of my stay. In anticipation of things being sorted during the day I was disappointed to find on my return the second night nothing had been done. The receptionist said that I should have raised my concerns with the manager who only worked in the morning, as he believed there was nothing wrong. After a second night of stifling heat I duly saw the manager in the morning who finally took action and moved me to another room.

This second room was fine – and I continued the rest of my stay happy.

A few other thoughts/observations;

1. The faults in the original room were obvious to the staff cleaning – so why wasn’t action previously taken (I saw the air-conditioning repair team busy on the final day of my stay).
2. As previously mentioned by another reviewer rooms safes are not attached to anything – therefore someone can walk off with the whole safe.
3. Only soap is supplied in the bathroom – you’ll need to take shampoo, shower cap etc if you want.

If I had been given originally the room I subsequently ended up in then I would have unhesitatingly have recommended this hotel. However given the very variable quality of rooms experienced by myself and others I would hesitate to recommend staying here.

  • Liked — location and price
  • Disliked — variable accomodation
  • Stayed October 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank pcw12kcox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 25 October 2008

Best to choose the Superior room.Excellent location .Staff very friendly.Enjoyed their breakfast and evening meal reasonably priced

  • Liked — It had a small enclose terrace
  • Disliked — small lift
  • Stayed October 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank robertandalice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 22 October 2008

I spend one night at the Osborne Hotel in Valetta in Oct. 2008. After reading some reviews i decided to go with the superior room for 70 Euro / night instead of the regular room. Some people were heavily complaining about the standard rooms.
The biggest benefit of this Hotel is the location. It is in the middle of the old part of Valetta and you can reach the harbor, the bus station and the shopping street within 5min by walk.
The room had a good size and a window on a quite street with pretty much no traffic. Bed, furniture, television and so on are fairly new and in good condition. Nothing really exciting considering the fact that we had a superior room though.
Bathroom has a decent standard as well but the toilet was DIRTY ON ARRIVAL. No way something like this can happen for 70 Euro / night. Seemed like it was not cleaned after the last guest at all. Beside this bathtub and the rest were clean. Towels and toilet paper available.

The Hotel staff was very friendly and helpful. They were able to provide us reliable information about the bus service to continue our trip and the manager helped us when we had problem with the card reader on the room door.

The breakfast buffet was more or less English breakfast only. Some diversity here would be very nice. Beside water melon no fresh fruits were available.

Conclusion:

Superior room should be OK for one or two nights. Although the toilet was disgusting. Considering the fact that it was a superior room i really don't want to see the regular room. Location is very good and the staff was very nice and helpful as well. Breakfast was kind of poor.

  • Liked — Location, Staff
  • Disliked — Cleanness
  • Stayed October 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank silversurfer5400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Anglia
1 review
2 of 5 bubbles Reviewed 13 October 2008

So called refurbished superior rooms a joke, seemingly decorated many years previously. Booked HB seperately, should not have bothered. Not much imagination with breakfast, silly to think that evening meal would be different. Too few staff doing too many jobs. Once guy on reception seemed to spend more time taking private calls than concern for guests. Management running a catering business as well from hotel and guests several times a week unable to use the lounge bar, which in itself was very poorly stocked. No bar snacks and very lucky to even get a drink from bar. Bar person was always rushed off his feet working in dining room, for large parties from different parts of the globe. Staff on the whole very approachable, but they had to work with very limited resources and this hotel was not cheap to stay at. Conference rooms on upper floor, but apparently not used. What a wonderful lounge area this space would have been for Osborne's Staying Paying Guests. Valletta wonderful, but would not stay at Osborne again.Brochures should mention the running of the non guest catering and lack of lounge comfort.

  • Liked — Central to Valletta
  • Disliked — Room above main entrance of hotel, looking at wall opposite
  • Stayed September 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank IntrepidEastAnglia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Osborne Hotel

Property: Osborne Hotel
Address: 50, South Street, Valletta, Island of Malta VLT 11, Malta
Region: Malta > Island of Malta > Valletta
Amenities:
Bar / Lounge Beverage Selection Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#4 Romantic Hotel in Valletta
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Osborne Hotel 3*
Number of rooms: 63
Official Description (provided by the hotel):
Set within Valletta's ancient fortifications, the Osborne Hotel is a 5-minute walk from St John’s Co-Cathedral. The rooftop swimming pool offers great views. All rooms at Hotel Osborne come with air conditioning and a flat-screen TV with satellite channels, tea/coffee making facilities and Wi-Fi access. A minibar is available on request. The Osborne Hotel features a cosy bar and a buffet restaurant. A rich buffet of local and international cuisine is available at lunch and dinner and vegetarian meals are available on request. The hotel is 20 metres from the National Museum of Fine Arts, and you can catch ferries to Sliema from the port, a 5-minute walk away. ... more   less 
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Also Known As:
Osborne Hotel Valletta
Osborne Hotel Malta/Valletta

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