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“The best hotel rooms for business travellers”

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Excelsior Grand Hotel
Ranked #5 of 15 Hotels in Valletta
Certificate of Excellence
Datchet, United Kingdom
Level 6 Contributor
291 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
“The best hotel rooms for business travellers”
Reviewed 31 August 2011

I ran an event here for my company, of note the event manager was superb, one of the best I've dealt with. They were courteous, accommodating, friendly and went the extra mile. The event space and facilities were great, the food was good, and the spaces made availabe for us (e.g. BBQ on the terrace) were fantastic.
Of particular note, I was put in a deluxe seaview room, and this was without doubt the best room I've stayed in as a business traveller. It was very spacious, had wifi, hard wired internet too which was easily within reach of the big desk and comfortable chair. Separate shower and bath, toiletries worth using, free bottled water, a nice big bed with quality bedding. The terrace was huge with sunloungers and sunshine, and a great spot to sit and catch up with emails in the evening with a drink.
The hotel is only a 5 minute walk from the nearby town which is worth a look as it gives a good feel for Maltese cutlure and life.
I'd recommend this hotel without reservation.

  • Stayed September 2010, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Wanderlust7474
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarilynCusto, Public Relations Manager at Excelsior Grand Hotel, responded to this review, 5 September 2011
Thank you for choosing The Grand Hotel Excelsior to host your business events and for finding the time to place a review on Trip Advisor about the Hotel. Your feedback is extremely important and encouraging to us.

Our Events colleagues Neal and Steve, were very pleased with the positive comments.

We thank you once again and hope to see you and your colleagues back at the Hotel soon.

With kind regards

Marilyn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Venice, Italy
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 August 2011

Fantast Island and Hotel I would like to thank Mr Grixxti for a great stay at the Hotel and a special thanks to Josette and Chris from the Tours and Excursions Dept they suggested two tours which where simply great. Thanks also to the chef for the breakfast. cu soon guys maybe in December.

  • Stayed July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Stella B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarilynCusto, Public Relations Manager at Excelsior Grand Hotel, responded to this review, 5 September 2011
Thank you for choosing The Grand Hotel Excelsior and for finding the time to place a review on Trip Advisor.

We are indeed pleased with your positive comments.

Mr Grixti complimented Josette and Chris personally for their flawless service towards our guests.

Please do contact us when you plan to come back. December is a great month in Malta especially if you love the warmth of the Christmas festivities and the New Year.

With best regards.

Marilyn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newbury
Level 5 Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 29 August 2011

Clean and large room with good air conditioning. Buffet breakfast with extensive choice and chef cooking eggs, pancakes, etc to order. Tiki pool bar has lovely sunset views over the harbour and good food. Swimming pool was clean and inviting with plenty of waiters to take drink orders.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank NewburyTravelfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarilynCusto, Public Relations Manager at Excelsior Grand Hotel, responded to this review, 5 September 2011
Thank you for choosing The Grand Hotel Excelsior and for finding the time to post a review on Trip Advisor.

Your positive comments are very encouraging and we are extremely pleased to hear that you enjoyed your stay with us.

Whilst thanking you once again, we look forward to seeing you again at the Hotel.

With best regards

Marilyn
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Nancy, France
Level 5 Contributor
59 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 25 August 2011

The good point is the location of this hotel : very near from the city but with an harbour view and a tiny beach.
For the rest, it's far from a five star hotel; one example : the restaurant is just closed on sundays !
No taxi station around as the hotel is pushing to sell his own service of cars but with higher price; again an example : when you arrive at the airport you obtain a taxi to the hotel for the price of 16 euros, but when you leave the hotel back to the airport, the car of the hotel drives you there for 20 euros !

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank MikeJ1819
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whitby, United Kingdom
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 August 2011

We had stayed in other parts of Malta at hotels advertising they were 4 star but gave the impression of about a two. When we looked at this hotel on the internet it looked good. When we got there it was! Having stayed there twice now, we prefer to have a harbour/sea view so we can sit out on the balcony at night and watch the boats moving up and down the harbour - also to see the almost nightly fireworks displays. The finish on the rooms is very good. Service very good. Breakfasts excellent - anything you could wish for is there - I had bubbly with my breakfast just because I could! The gymn and spa facilities, indoor and outdoor pools are great. Everything is spacious and although we stayed at peak holiday time, nowhere was too crowded. I spent a lot of time sunbathing on their tiny man made beach, right by the harbour. We chose B&B so that we could visit different restaurants each night. Our favourite is the Kings Own Band Club on Republic Street. The food was good and helpings generous - if Rib Eye steak is on the menu - do have it - the most tender steak I have ever eaten. Having said that, the restaurants in the hotel have wonderful menus but they are a little more pricey. We will definately return.

Room Tip: Sea/harbour views preferred plus higher floor levels gave best view. If booking direct you can phone...
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  • Stayed September 2010, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank annetonyhornigold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarilynCusto, Public Relations Manager at Excelsior Grand Hotel, responded to this review, 22 August 2011
On behalf of the Management and Staff I wish to thank you for choosing The Grand Hotel Excelsior and for finding the time to place a review on Trip Advisor.

Feedback from our esteemed clients is very important to us and your positive comments are very encouraging.

Please do contact us when you decide to come back.

We look forward to hosting you once again at our Hotel.

With best regards.

Marilyn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norfolk
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 August 2011

This was our fourth summer visit to the Excelsior and we are sure to return again in the future! This hotel, even when busy, has a lovely relaxed ambience and we always return home feeling refreshed and revived. The staff as a whole cannot do enough to help you and after so many visits, several have become friends who we keep in touch with. The management are very friendly and always ensure any glitches are promptly and efficiently dealt with.
Food is consistently good and there is always a wide choice. All the rooms are spacious and clean and Housekeeping is very efficient.
The hotel's situation is perfect with the pool overlooking the harbour and a small private beach area. During our last few days the hotel was full but there was never any scramble for loungers with people behaving in a considerate manner. Thankfully, the Excelsior is far removed from the average package holiday experience with people reserving sunbeds and constant entertainment. If this is what you like the Excelsior will not be for you! However, if you are after a peaceful stay with good service and an international feel the Excelsior will be ideal.
Many thanks to all the staff for providing another superb stay and all the special touches, particularly on my birthday, were very much appreciated. We will return!!

Room Tip: Seaview and Seafront rooms are well worth the extra money as the view is stunning.
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  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank CooperNorfolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarilynCusto, Public Relations Manager at Excelsior Grand Hotel, responded to this review, 5 September 2011
Thank you for being so loyal toward The Grand Hotel Excelsior and for finding the time to post a review on Trip Advisor. We think it is very encouraging that esteemed guests like yourself keep returning to our Hotel.

Your positive comments mean alot to us.

We thank you once again and please do let us know when you intend to come back. It would be nice to meet you personally.

Regards

Marilyn
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1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 August 2011

Im Maltese (hope you will not ignore this cause I'm not a tourist) I planned to go for a meal at tiki bar on the website it's totally different than d real life . Feels like the 80s.. The the food is disgusting too greasy.. Menu limited and overly priced.. not worth it at all.. Had the rib eye full of fat of price 22.50. And with it pepper sauce and even mushroom sauce for an extra price. The sauce was overly salted.. And felt like one of those packets that u buy from a supermarket .. Rib eye full of fat ad greasy and they don't even tell u howmuch it weighs.. Freaking disgusting never again food totally disgusting no type of taste full of grease and salt.. Sauces they don't even know the diff between pepper and mushroom sauce lol the same dark colour :( and it was my freaking birthday never again 1 star restaurant.. Not recommending it..

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank RODfenech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Excelsior Grand Hotel

Property: Excelsior Grand Hotel
Address: Great Siege Road, Valletta, Island of Malta FRN 1810, Malta
Phone Number:
Region: Malta > Island of Malta > Valletta
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Valletta
#4 Luxury Hotel in Valletta
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Excelsior Grand Hotel 5*
Number of rooms: 428
Official Description (provided by the hotel):
The Grand Hotel Excelsior Malta is a deluxe, 5-star resort situated within the sixteenth century fortifications of Malta’s capital city, Valletta - a UNESCO World Heritage site. The Excelsior commands the island’s premier waterfront location offering breathtaking sea views of Marsamxett Harbour and Manoel Island. As a member of Preferred Hotels & Resorts, the hotel exceeds expectations on the basis of its 5-star service excellence. All deluxe rooms and suites enjoy a harmonious blend of classic and contemporary design mixed with modern 5-star convenience including multi-channel flat screen TV. Spread over ten levels, three of which are executive floors, most of the rooms and suites overlook stunning harbour views. The Excelsior’s facilities include a private 30-berth marina, large outdoor and indoor swimming pools, health & beauty centre and 3 food and beverage outlets. The Excelsior offers versatile conference & banqueting facilities, fourteen flexible venues, a number of which have natural daylight - an ideal environment for business meetings, conferences and other events. Near to the Excelsior is the Mediterranean Conference Centre. This historical building enhances the Excelsior’s conference potential with an auditorium capacity for up to one thousand four hundred delegates. The Grand Hotel Excelsior opened its doors to its first guests on the 10th September 2007. Right from the start it was very clear that the product and service offerings were to be of a superior nature. The hotel prides itself in attracting and retaining a faithful following of leisure and business guests as well as prominent international personalities. ... more   less 
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Also Known As:
Excelsior Grand Valletta
Hotel Excelsior Grand
Excelsior Grand Hotel Malta/Valletta

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