I stayed here for a company event. The rooms are very clean and offer all the extras you would expect in a 4* hotel, beds are spacious and comfortable and there is more than sufficient storage space with a choice of drawers, wardrobes and cupboards. Plenty to do in the immediate area, it is well placed near a central location that is in addition to the variety of restaurants and bars in the hotel itself. The pool area has beautiful sea views though there is no beach area to speak of.
The main flaws I found with this hotel were the over zealous room staff who mean well but are in and out of the rooms all day and knocking 2 or 3 times asking if you need anything. I appreciate there is an element of good will with this but surely this is what the telephone is for. Finally there were a number of security incidents that took place; things taken from rooms, items taken from the private conference areas that my company had paid good money for and whilst the hotel manager was apologetic I would have serious concerns as to the efficiency of the security staff and the integrity of the general staff servicing the rooms. It is a shame as I have stayed in many hotels and this is the first time I have experienced such issues.
are of a decent size and whilst the service was outstanding there were issues with security in the hotel
- Official Description (provided by the hotel):
- The Grand Hotel Excelsior Malta is a deluxe, 5-star resort situated within the sixteenth century fortifications of Malta’s capital city, Valletta - a UNESCO World Heritage site. The Excelsior commands the island’s premier waterfront location offering breathtaking sea views of Marsamxett Harbour and Manoel Island. As a member of Preferred Hotels & Resorts, the hotel exceeds expectations on the basis of its 5-star service excellence. All deluxe rooms and suites enjoy a harmonious blend of classic and contemporary design mixed with modern 5-star convenience including multi-channel flat screen TV. Spread over ten levels, three of which are executive floors, most of the rooms and suites overlook stunning harbour views. The Excelsior’s facilities include a private 30-berth marina, large outdoor and indoor swimming pools, health & beauty centre and 3 food and beverage outlets. The Excelsior offers versatile conference & banqueting facilities, fourteen flexible venues, a number of which have natural daylight - an ideal environment for business meetings, conferences and other events. Near to the Excelsior is the Mediterranean Conference Centre. This historical building enhances the Excelsior’s conference potential with an auditorium capacity for up to one thousand four hundred delegates. The Grand Hotel Excelsior opened its doors to its first guests on the 10th September 2007. Right from the start it was very clear that the product and service offerings were to be of a superior nature. The hotel prides itself in attracting and retaining a faithful following of leisure and business guests as well as prominent international personalities. ... more less
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- Also Known As:
- Excelsior Grand Valletta
- Hotel Excelsior Grand
- Excelsior Grand Hotel Malta/Valletta