We've just come back from this hotel as a family. The hotel delivered everything we asked for and more .......
Previous reviews indicated rooms were old and staff unfriendly - we saw none of this. We were allocated two (interconnecting) of the none refurbished rooms and to be honest they were fine - better than some 4*/5* newly refurbished rooms I have stayed in. There was a bit of wear and tear but nothing you don't see any many many hotels - even with a bit of wear and tear the quality of furnishings and equipment was really good. The hotel should be completely refitted in next couple of months but don't let that put you off - the rooms are fab, good value for money.
Location of the hotel is probably the best in Matla - just off Valletta on the harbour. You can chill by the pool on the harbour - and you have a 10 min walk into cosmopolitan capital that is Valletta. Please be aware there are some steps and a hill to walk up - but most people should be able to cope. Only those with mobility problems may want to consider somewhere else. Our 4 year old climbed the hill happily 2-3 times a day.
There have been a few previous comments in TripAdvisor about staff friendliness at the hotel - As a last thing I wanted to say I dont think we have been to a hotel where the staff have been so helpful and friendly - I guess in life you get what you give out. We had no problems and the staff bent over backwards to help us.
Next time we are coming to Malta - we wont look anywhere else
- Official Description (provided by the hotel):
- The Grand Hotel Excelsior Malta is a deluxe, 5-star resort situated within the sixteenth century fortifications of Malta’s capital city, Valletta - a UNESCO World Heritage site. The Excelsior commands the island’s premier waterfront location offering breathtaking sea views of Marsamxett Harbour and Manoel Island. As a member of Preferred Hotels & Resorts, the hotel exceeds expectations on the basis of its 5-star service excellence. All deluxe rooms and suites enjoy a harmonious blend of classic and contemporary design mixed with modern 5-star convenience including multi-channel flat screen TV. Spread over ten levels, three of which are executive floors, most of the rooms and suites overlook stunning harbour views. The Excelsior’s facilities include a private 30-berth marina, large outdoor and indoor swimming pools, health & beauty centre and 3 food and beverage outlets. The Excelsior offers versatile conference & banqueting facilities, fourteen flexible venues, a number of which have natural daylight - an ideal environment for business meetings, conferences and other events. Near to the Excelsior is the Mediterranean Conference Centre. This historical building enhances the Excelsior’s conference potential with an auditorium capacity for up to one thousand four hundred delegates. The Grand Hotel Excelsior opened its doors to its first guests on the 10th September 2007. Right from the start it was very clear that the product and service offerings were to be of a superior nature. The hotel prides itself in attracting and retaining a faithful following of leisure and business guests as well as prominent international personalities. ... more less
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- Also Known As:
- Excelsior Grand Valletta
- Hotel Excelsior Grand
- Excelsior Grand Hotel Malta/Valletta