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Kathy M
San Diego, California

Great location, bad vibes

Review of Casa Ellul
3.0 of 5 bubblesReviewed 6 Jun 2024
Very mixed reviews.

Pro: it is in the very best location, in the center of historic old Valletta on a pedestrian street. Rooms are spacious, breakfast is made to order from a very nice menu. Reception answered all our sightseeing questions.

Con: the atmosphere of the hotel and staff is uncomfortable and weird . The overall impression is trying to be elegant but instead being grim, dark, and definitely not like the cheerful, friendly feeling of the rest of the city.
Rooms are large but cold, and not appealing and the shower is part of the bathroom, with no curtain or door so half the bathroom is wet and dangerously slippery. The staff is either rude ( when I asked if we could change rooms because our room faced onto a dark courtyard and we literally could not see the sky or even much light, I was told that maybe we should try the Melia hotel instead!), unfriendly ( when we paid extra to have someone at the hotel meet us at the airport to take us to the hotel, the person who met us was late and never said anything to us, not even "welcome to Malta"), or overly obsequious/servile and almost scared.
No one seemed comfortable or genuinely friendly.

Location, cleanliness and food are excellent, staff and general atmosphere is weird if not depressing.
Date of stay: May 2024
Room Tip: ask for a higher up floor
Trip type: Travelled as a couple
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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All reviews boutique hotel recommend casa hot tub alfredo eggs benedict bottle of prosecco manoel theatre capital city private terrace breakfast was delicious a lovely stay spacious room top floor weekend break the location is perfect four nights old building
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Reviewed 2 May 2024

Peacefulness in the city centre, small hotel with a contemporary design, staff are very friendly and the breakfast is delicious.

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Michael s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 May 2024 via mobile

We took the advise of Small Luxury Hotels Of The World as a 60th Birthday treat-
On arrival, Sladjana a cheery delightful lady showed us to Suite 1 and instantly told us a new mattress had arrived in this room. We looked around and realised there was nothing luxurious at all. The bed was firm but any movement the frame work holding the bed up squeaked, pillows and bedding extremely cheap and tired.
The bathroom spacious as on their website but resembles nothing like reality pictures as shown below. There was no soap for the shower only standard shampoo/conditioner and shower head rusty as was the electric radiator that didn’t work, towels threadbare in fact dreadful.Mini Bar- beers three months out of date along with muesli bar.
We showed politely our unhappiness and was offered another room sadly it was a top floor, three storey suite not good for my 75 yr old husband. For compensation a meal was offered in the restaurant a concept that clearly doesn’t work and extortionately priced with a chef that clearly rules the roost his way only with no vegetables on offer except piped purées! Our breakfast delightful and served by Fiona and our housemaid Viola hilariously funny.We cut our stay short with staff left to deal with our unhappy stay although Matthew the owner never said a word. We left paying €2000 cash for 6 night.

Date of stay: April 2024
Trip type: Travelled as a couple
Thank L4988DFandreai
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 April 2024

Casa Ellul is one of the nicest hotels I've stayed at. The location is perfect, right in the heart of Valletta and walking distance to all the sites, shops, and restaurants. Our room was lovely, breakfast was delicious, and the staff were so kind, helpful, and welcoming. We really loved our stay there, adored the staff, and would go back in a heartbeat!! If you are looking for a place to stay in Malta, Casa Ellul in Valetta should be your number one choice!! You will love it!!

Date of stay: November 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank G J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 April 2024

The hotel was absolutely lovely and the staff were outstanding.

Bouquets all round ! Many thanks for making our stay so memorable.

The staff were friendly helpful and couldn't have done more to make us feel welcome.

Breakfast was amazing and the service was prompt and professional.

Well done everyone

Date of stay: March 2024
Trip type: Travelled as a couple
Thank liz m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 March 2024

A great location in central Valleta, walking distance to all attractions and restaurants, yet in a quiet enclave by St Paul’s Church.
The hotel occupies a former city mansion and public areas are elegant in a contemporary style. From arrival to departure all staff are warm and professional. We had a problem with mosquitos in our room and they very efficiently helped us by installing various repellents.
Our room in the roof extension was a little small and would have benefitted from better storage but the attractive terrace would be a great extension to the room in warmer weather. We loved being in the shadow of the huge cupola of the Carmelite church across the street!

Room tip: Choose one of the bigger suites on the lower floors for better comfort.
Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Lydia L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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