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“Good business hotel”
Review of Melia Luxembourg

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Melia Luxembourg
Ranked #3 of 49 Hotels in Luxembourg City
Certificate of Excellence
GreenLeadersGold level
Amsterdam, The Netherlands
Level 3 Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Good business hotel”
Reviewed 7 November 2013

You can't go wrong at this business hotel. the rooms are well equipped, the staff is friendly, parking is next door and the internet connection works well. If you are coming to Luxembourg on a city trip, you probably want to look at an hotel based in the old town. For business purposes this is hotel is a great choice.

Room Tip: Ask for a room with a view over old town
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vin074
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mario K, Front Office & Guest Experience Manager at Melia Luxembourg, responded to this review, 8 November 2013
Dear guest,

Thank you very much for your great review about our hotel on tripadvisor.
Your comments are highly appreciated and will be shared among our team.
We would be delighted to welcome you back with us soon for another stay.
Please accept my best regards,

Mario KOMANN
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (167)
Date | Rating
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English first
Bristol, United Kingdom
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 November 2013

Very easy and frequent bus routes into the centre which takes max. 10 minutes, and from the station and airport, so do not hesitate to stay further out of town to get a better quality hotel for the same price.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International

Helpful?
Thank Katherine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mario K, Front Office & Guest Experience Manager at Melia Luxembourg, responded to this review, 8 November 2013
Dear guest,

Thank you very much for your review about our hotel on tripadvisor.
Your perfect descriptions of our hotel and its situation are very good for other travellers finding our hotel suitable for their needs.
We are looking forward welcoming you soon back with us.
Best regards,

Mario KOMANN
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
colchester
Level 4 Contributor
38 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 6 November 2013

The Melia is located on John Kennedy Ave about a 15min walk to the city centre built among the various EU congressional type glass palaces. The airport bus stops opposite the hotel which is very handy. The hotel is very new and very modern fitted out with what seems like Ikea furniture. We stayed in a "Level Room" which was very spacious and well fitted out with the essential coffee making facilities. Breakfast is a buffet service in one of the restaurants. Under normal circumstances I can assume this would be a pleasant experience but unfortunately we stayed over a weekend and it can only be described as chaotic. The food on offer was excellent if you could find a table, but constantly ran out together with cutlery, plates, cups, fruit juice in fact everything at one time or the other. The hotel could not cope with being busy!
Due to the location, unless you want to use a taxi or bus evening meals have to be taken in the hotel. There is only one restaurant to use which has a very pretentious menu and VERY expensive. The bar serves meals which we used on two occasions. Pizza and cheese burger with glass of wine will set you back 45euros for two.
So nice hotel, location a bit of a sticking point.

Room Tip: Go during week and not weekends
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank barry r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mario K, Front Office & Guest Experience Manager at Melia Luxembourg, responded to this review, 7 November 2013
Dear guest,

Thank you very much for your review on tripadvsior.
Your comments and constructive feedback are very important to us, as they will help us providing a better service for our guests. We are sorry to read that you pointed average your review because of a busy weekend, despite the hard work of our staff, trying to offer the best service possible.
You may be assured that we will take your comment and feedback into close consideration with our service department in order to solve "chaotic" circumstances.
As well we will review our pricing in our restaurants.
We hope to welcome you soon back with us for a more relaxed weekend.
Please accept my best regards,

Mario KOMANN
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Luxembourg
1 review
Reviewed 4 November 2013

Hotel room was very comfortable, my wife loved the desk area and bathroom. Had issue with cleaning person entering room with us still sleeping in it and beginning to clean...but she quickly left after we said hello! Close to bus routes and walking distance to casements and city as well. Better lighting on street behind hotel would have been nice on return walk from city.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International

Helpful?
Thank Keith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mario K, Front Office & Guest Experience Manager at Melia Luxembourg, responded to this review, 4 November 2013
Dear guest ,

Thank you very much for your nice review on tripadvisor about our hotel .We appreciate the fact your wife loved the room with its desk area and spacious bathroom . As we already stated out in our personal email adressed to you,we are truly sorry for the inconveniences caused by our housekeeping staff entering your room .
Please be assured that we are taking your feedback very serious in order to provide a perfect service for our guests . We are sorry and we do hope to welcome you soon back with us in order to proof our passion for service to you .
Best regards ,

Mario Komann 
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
17 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 November 2013

Service is superb here. personal approach and un-european smiles everywhere. very welcoming. Prices are reasonable. The bar needs some restyling though. Rooms are excellent. Gym equipment is not good enough. Change the treadmills!.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Antony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mario K, Front Office Manager at Melia Luxembourg, responded to this review, 2 November 2013
Dear guest,

Thank you very much for your nice review on tripadvisor and titeling us the "best in Luxembourg". This makes us very proud. Your compliments on our staff and services are highly appreciated. Thank you. Your comments will help us, improving our standards for you, such as the one about our gym .
We are looking forward welcoming you soon back with us.
Best regards,

Mario Komann
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pewsey, United Kingdom
Level 6 Contributor
140 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 28 October 2013

Situated between on the road between the airport and the centre of town this is a good hotel with very helpful staff but getting anywhere will require a taxi. Breakfast was excellent although very crowded.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NorthShieldsBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mario K, Front Office Manager at Melia Luxembourg, responded to this review, 29 October 2013
Dear guest ,

Thank you very much for your review and your sharing on tripadvisor .Your compliments on our hotel, its services and our breakfast are highly appreciated.
We are looking forward welcoming you back with us soon .
Best regards ,

Mario Komann 
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Luxembourg
1 review
Reviewed 27 October 2013

Excellent hotel with very comfortabel rooms and a friendly staff, especially in the restaurant. Attenttive and helpfull. Very clean and relaxing atmosphere. You can't go wrong with this hotel. And a nearby parking, next to the hotel.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International

Helpful?
Thank Rob K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mario K, Front Office & Guest Experience Manager at Melia Luxembourg, responded to this review, 28 October 2013
Dear Guest,

Thank you very much for your excellent review on tripadvisor. Your compliments about our
"very comfortable rooms and a friendly staff" are highly appreciated.
We like the fact your pointed out especially the restaurant as very attentive.
Your comments make us very proud, as we are taking pride in our staff and their work.

We would be delighted to welcome you soon back with us for another stay.
Best regards,

Mario KOMANN
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Melia Luxembourg

Property: Melia Luxembourg
Address: 1 Park Drai Eechelen | 10 Rue Fort Thuengen, Luxembourg City 1499, Luxembourg
Phone Number:
Region: Luxembourg > Luxembourg District > Luxembourg City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Luxembourg City
#1 Best Value Hotel in Luxembourg City
#1 Green Hotel in Luxembourg City
#2 Romantic Hotel in Luxembourg City
#2 Family Hotel in Luxembourg City
#3 Luxury Hotel in Luxembourg City
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Melia Luxembourg 4*
Number of rooms: 161
Official Description (provided by the hotel):
In the heart of Luxembourg City, Melia Luxembourg is a stylish and modern premium hotel located at the centre of the triangle-shaped Place de l'Europe, on the Kirchberg plateau. Directly opposite the Museum of Modern Art and the Philharmonie, the hotel is within walking distance from several EU institutions, like the European Court of Justice, the Court of First Instance, the Court of Auditors of the European Communities, the Secretariat-General of the European Parliament, the European Investment Bank, the Translation Centre for the Bodies of the European Union and a number of offices of the European Commission. Designed by renowned international architect Jim Clemens and completed in 2009, Melia Luxembourg is a gem of contemporary architecture within the Luxembourg City skyline. ... more   less 
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Also Known As:
Melia Luxembourg Hotel Luxembourg City
Melia Luxembourg Luxembourg City

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