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“Worth it.”
4 of 5 bubbles Review of Melia Luxembourg

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Melia Luxembourg
Ranked #1 of 51 Hotels in Luxembourg City
Certificate of Excellence
GreenLeadersGold level
Chevy Chase, Maryland
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Worth it.”
Reviewed 14 April 2014

Got a great weekend deal as a walk in. The location was a bit troubling for our GPS, but we managed to make it there. The rooms were very clean and modern. The front desk was very helpful with making dinner reservations for us (since our French is not exactly up to speed).

The location actually worked for us. We were able to drive the 5-10 minutes to the city for dinner and park pretty close to the restaurant. We also had an easy time getting to our bike tour from the hotel. Being slightly outside of the city meant we didn't have to worry about parking (.40 an hour over night) and city driving at night. But I wouldn't think it would be super convenient if you didn't have a car.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kristin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mario K, Rooms Division Manager at Melia Luxembourg, responded to this review, 14 April 2014
Dear guest,


Thank you kindly for your nice review on TripAdvisor about our hotel.

It is nice to read that our front desk staff was most helpful making some outside diner reservations for you. We are delighted to help and to make your stay special.

Your descriptions on the hotel's location and how to explore the city and Luxembourg itself by bike are perfect for other guests finding our hotel suitable for their needs.

Thank you for that.

Nearby bus stops may help exploring easily the city even without car,

We are looking forward to your next stay with us.

Best regards,


Mario Komann

 
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,478 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (153)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
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English first
Bucharest, Romania
1 review
Reviewed 14 April 2014

my luggage arrived later and there was this guy Gabriel who kept me inform about when they are to arrive and brought my baggage into my room. Even I insisted he didn't accept any tip. And the room cleaning was perfect.

Stayed April 2014, travelled on business
Helpful?
Thank florin t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mario K, Rooms Division Manager at Melia Luxembourg, responded to this review, 14 April 2014
Dear guest,

Thank you very much for your nice review on TripAdvisor.
We are proud to learn that our staff was helping you getting your luggage from the airport.
Gabriel is one of our most distinguished and loyal employees at the front desk and always - as all our team members- at your services to better your comfort with us.
As well appreciated are your compliments on the other services of our hotel. Thank you for that.
We are looking forward to your next stay with us.
Best regards,

Mario Komann
Compliments like these are the reason the Melia Luxemburg is TripAdvisor Traveller Choice Award Winner 2014 Top Hotel. Thank you.
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Jaca, Spain
Level Contributor
51 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 12 April 2014

We liked the hotel and the service. It was my birthday, and the staff noticed it on my passport but said nothing. When we got to our room, there was a beautiful cake with chocolate and raspberries on the table. The room was immaculate and roomy. We were on the top floor with a great view. Parking was nearby and cost the usual for for close in to a significant city. Wifi was great and included. About 20 minute walk to downtown. Get a map from the tourist office in town as the hotel's was not sufficient. Breakfast was great. We would stay here again if in the area.

Room Tip: We asked for a room with a view. Paid for an upgrade, and it was worth it.
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wfredhart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mario K, Front Office Manager at Melia Luxembourg, responded to this review, 13 April 2014
Dear guest,

Thank you very much for your nice review and your sharing on TripAdvisor.
It is nice to read that you enjoyed your stay with us for your special day. We are delighted to surprise our guests with some small amenities for their birthday.
Your perfect descriptions on the hotel's location, the parking nearby and exploring the city are superb for other travellers finding our hotel convenient for their needs. Thank you.
We are looking forward to your next stay with us.
Best regards and happy Easter holidays,

Mario Komann
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Luxembourg
1 review
Reviewed 2 April 2014

I stayed for 4 days at Melia and had it was a very nice experience. There is a great atmosphere (music playing) and the interior is very clean but cosy. The staff is very friendly with a sincere smile. Nice breakfast and good location.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International

Helpful?
Thank Ann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mario K, Rooms Division Manager at Melia Luxembourg, responded to this review, 2 April 2014
Dear guest,

Thank you very much for your excellent review on TripAdvisor. We are delighted to read that you truly enjoyed your stay with us.
Your compliments on our staff and our atmosphere at the hotel are really nice and highly appreciated. Thank you for that.
We are looking forward to your next stay with us. Best regards,

Mario Komann
The Melia Luxembourg is TripAdvisor Traveller Choice Award Winner 2014 as Top Hotel in Luxembourg. Thanks to all our guests making this possible.
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Connecticut
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 26 March 2014

The hotel was really lovely. The food was great too! We walked to the historical district multiple times per day. It wasn't too far. The only thing was that we left our passports in the room safe and the staff were like incredibly unhelpful to get them back. We eventually did get them, of course, but we were a little surprised that getting our stuff back was deemed impossible. So just don't leave anything there and it will be awesome!

Stayed December 2013, travelled with family
Helpful?
Thank jwillbuckeye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mario K, Rooms Division & Guest Experience Manager at Melia Luxembourg, responded to this review, 27 March 2014
Dear guest,

Thank you very much for you lovely review on tripadvisor.
We are delighted to read that you enjoyed your stay with us and all our services.
As it comes to your comment about sending your passports back to you, we would like to apologize any inconveniences caused by us, but on the other hand we had already several other incidents with lost & found items where guests did received directly their lost items.
We are always doing our very best to send these things as quick as possible back to our guests... in case of small items even on our expenses.

We are looking forward to your next stay with us.
Best regards,
Mario KOMANN

The Melia Hotel Luxembourg is Tripadvisor Traveller Choice Award winner 2014 as TOP HOTEL 2014 in Luxembourg. Thanks to all our guests making this possible.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Luxembourg
Level Contributor
2 reviews
Reviewed 11 March 2014

Very high standard of cleanliness. Lots of nice touches on The Level incl. sweets upon arrival, Nespresso machine in room, gym on site, massive bed. Breakfast was delicious, huge variety! Only change would be toilet paper - a bit rough!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International

Helpful?
Thank Claire B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mario K, Front Office Manager at Melia Luxembourg, responded to this review, 12 March 2014
Dear guest,

Thank you very much for your excellent review on tripadvisor and your sharing.
We are delighted to read that you truly enjoyed all benefits and services of our hotel. We will take your advise about our toilet paper into consideration. Thank you for that.
Your comments can help us improving our services for you.
We really hope to welcome you soon back with us.
Best regards,

Mario Komann
Meliã Luxembourg is tripadvisor traveller choice award winner 2014.
Thank you to all our guests making this possible.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prague, Czech Republic
Level Contributor
137 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 7 March 2014

I have spent a lot of time in this hotel during my business trips to Luxembourg and it there is almost nothing to complaint about (some parking lots, or at least better price for parking would be nice), all time the service was excellent. Very much I enjoyed wellness in the hotel.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FruhMi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mario K, Front Office Manager at Melia Luxembourg, responded to this review, 8 March 2014
Dear Guest,


Thank you very much for your excellent review on TripAdvisor and your sharing.

We are delighted to read that you are counting among our most distinguished and loyal guests to our hotel as you are spending several different nights at our property for business reasons. It is nice to see that you are enjoying our exclusive fitness and wellness facilities while combining the business trip with the comfort and relax our hotel can offer after a hard day in business.

As it comes to your comment about the parking, we are truly sorry not to offer you any better solution, but our team is delighted to help you finding more reasonable parking spots less pricy in the surrounding of our hotel.

We hope to welcome you as well in the future for more stays with us.

Please accept my best regards,

Mario Komann

The Melia Luxembourg is TripAdvisor's Traveller's Choice Award winner 2014 as TopHotel in Luxembourg. Thanks to all our guests and their committment writing those kind of positive feedbacks. Thank you! 
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Additional Information about Melia Luxembourg

Property: Melia Luxembourg
Address: 1 Park Drai Eechelen | 10 Rue Fort Thuengen, Luxembourg City 1499, Luxembourg
Phone Number:
Region: Luxembourg > Luxembourg District > Luxembourg City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Luxembourg City
#1 Business Hotel in Luxembourg City
#1 Green Hotel in Luxembourg City
#2 Romantic Hotel in Luxembourg City
#2 Family Hotel in Luxembourg City
Price Range (Based on Average Rates): £
Hotel Class:4 star — Melia Luxembourg 4*
Number of rooms: 161
Official Description (provided by the hotel):
In the heart of Luxembourg City, Melia Luxembourg is a stylish and modern premium hotel located at the centre of the triangle-shaped Place de l'Europe, on the Kirchberg plateau. Directly opposite the Museum of Modern Art and the Philharmonie, the hotel is within walking distance from several EU institutions, like the European Court of Justice, the Court of First Instance, the Court of Auditors of the European Communities, the Secretariat-General of the European Parliament, the European Investment Bank, the Translation Centre for the Bodies of the European Union and a number of offices of the European Commission. Designed by renowned international architect Jim Clemens and completed in 2009, Melia Luxembourg is a gem of contemporary architecture within the Luxembourg City skyline. ... more   less 
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Also Known As:
Melia Luxembourg Hotel Luxembourg City
Melia Luxembourg Luxembourg City

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