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“Nice hotel , lovely team”
Review of Melia Luxembourg

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Melia Luxembourg
Ranked #3 of 50 Hotels in Luxembourg City
Certificate of Excellence
GreenLeadersGold level
Dubai, United Arab Emirates
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Nice hotel , lovely team”
Reviewed 18 April 2014 via mobile

I spent 4 nights in Melia Luxembourg. I selected Melia due to its location near by the conference center which I had an event there. It is only 30-50 meters away away from the conference center. Melia has a very easy access to the public transport. Only 2 bus stops from city largest shopping mall and 10 minutes by bus from city center.
The rooms are very spacious , perfectly equipped and clean. The shower pressure and temperature are perfect. The hotel crew are very helpful, you will never get (no) or (I can't) as an answer. They are ready to help you in anything at anytime.

Stayed October 2013, travelled on business
Helpful?
Thank Mohamed S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mario K, Rooms Division & Guest Experience Manager at Melia Luxembourg, responded to this review, 22 April 2014
Dear guest,

Thank you so very much for your nice review on tripadvisor.
We are proud to read that our staff did everything possible in order to make your stay so special.
It is our credo to find always suitable solutions for you in order to avoid words like "no" or "we can't". Thank you for your special mentioning in your review.

We are looking forward to your next stay with us.
Best regards,

Mario KOMANN & team
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (164)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
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English first
Missoula, Montana, USA
Level 6 Contributor
122 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 17 April 2014

I stayed here on business for the week. Easy access to the Bus since Lux is famous for it's over priced cabs (take the #16 from the Airport for 2 Euro - get off at the Philharmonic stop). The room was very clean and the staff was wonderful. Breakfast was included and was a wonderful selection to eat.

Very convient to easy walking/site seeing as well as shopping, buses and business. Highly recommend you stay here.

Room Tip: Rooms facing west had a lovely view.
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MTRoamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mario K, Rooms Division & Guest Experience Manager at Melia Luxembourg, responded to this review, 18 April 2014
Dear Guest,

Thank you very much for your kind words on tripadvsior and your sharing.
we are delighted to read that you enjoyed your stay on business with us.
Your perfect descriptions on how to come to our hotel by bus no16 from the airport are superb.
Other travelers can easy find their way by bus for only 2eur from the airport to our hotel.
Your compliments on our staff and our services are highly appreciated.

We do wish to you and your family Happy Easter Holidays and we are looking forward welcoming you soon back with us.
Best regards,

Mario KOMANN
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Luxembourg
1 review
Reviewed 17 April 2014

I stayed in the Melia for three nights while on business and had a very pleasent stay. The room was very comfortable, the food in the resturant was top quality (a little pricey) the location is great for getting into the commercial area and the town, the staff were always on hand to offer advise on where to go and how to get there. A point to maybe consider would be offering some kind of breakfast for the early starters I had to be out at 7am which is the time that breakfast is served. I will be travelling to Luxembourg several times and will be staying here when I do. Thank you Melia staff.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International

Helpful?
Thank Andrew T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mario K, Rooms Division & Guest Experience Manager at Melia Luxembourg, responded to this review, 17 April 2014
Dear Andrew T,

Thank you so very much for your nice review on tripadvisor and your sharing.
We are delighted to read that you truly enjoyed your three nights of business stay with us and that our staff did everything possible to provide you with the right, valid information for the city.
We are delighted to tell you that we are offering for our "early birds" (departures before 7am)
the possibility to order a kind of breakfast bag in the morning with a fresh coffee or tea.

It is up to us to thank you for your recommendations and your willingness to return.
These kind of compliments do make us very happy.
We wish to you and your family Happy Easter Holidays and we hope to welcome you soon back with us.
Best regards,

Mario KOMANN
Thanks to all our guest contributing always very good comments and make our hotel win Tripadvisor Traveller Choice Award 2014 as TOP HOTEL Luxembourg.
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Chevy Chase, Maryland
Level 4 Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 14 April 2014

Got a great weekend deal as a walk in. The location was a bit troubling for our GPS, but we managed to make it there. The rooms were very clean and modern. The front desk was very helpful with making dinner reservations for us (since our French is not exactly up to speed).

The location actually worked for us. We were able to drive the 5-10 minutes to the city for dinner and park pretty close to the restaurant. We also had an easy time getting to our bike tour from the hotel. Being slightly outside of the city meant we didn't have to worry about parking (.40 an hour over night) and city driving at night. But I wouldn't think it would be super convenient if you didn't have a car.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kristin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mario K, Rooms Division Manager at Melia Luxembourg, responded to this review, 14 April 2014
Dear guest,


Thank you kindly for your nice review on TripAdvisor about our hotel.

It is nice to read that our front desk staff was most helpful making some outside diner reservations for you. We are delighted to help and to make your stay special.

Your descriptions on the hotel's location and how to explore the city and Luxembourg itself by bike are perfect for other guests finding our hotel suitable for their needs.

Thank you for that.

Nearby bus stops may help exploring easily the city even without car,

We are looking forward to your next stay with us.

Best regards,


Mario Komann

 
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Bucharest, Romania
1 review
Reviewed 14 April 2014

my luggage arrived later and there was this guy Gabriel who kept me inform about when they are to arrive and brought my baggage into my room. Even I insisted he didn't accept any tip. And the room cleaning was perfect.

Stayed April 2014, travelled on business
Helpful?
Thank florin t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mario K, Rooms Division Manager at Melia Luxembourg, responded to this review, 14 April 2014
Dear guest,

Thank you very much for your nice review on TripAdvisor.
We are proud to learn that our staff was helping you getting your luggage from the airport.
Gabriel is one of our most distinguished and loyal employees at the front desk and always - as all our team members- at your services to better your comfort with us.
As well appreciated are your compliments on the other services of our hotel. Thank you for that.
We are looking forward to your next stay with us.
Best regards,

Mario Komann
Compliments like these are the reason the Melia Luxemburg is TripAdvisor Traveller Choice Award Winner 2014 Top Hotel. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jaca, Spain
Level 5 Contributor
50 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 12 April 2014

We liked the hotel and the service. It was my birthday, and the staff noticed it on my passport but said nothing. When we got to our room, there was a beautiful cake with chocolate and raspberries on the table. The room was immaculate and roomy. We were on the top floor with a great view. Parking was nearby and cost the usual for for close in to a significant city. Wifi was great and included. About 20 minute walk to downtown. Get a map from the tourist office in town as the hotel's was not sufficient. Breakfast was great. We would stay here again if in the area.

Room Tip: We asked for a room with a view. Paid for an upgrade, and it was worth it.
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wfredhart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mario K, Front Office Manager at Melia Luxembourg, responded to this review, 13 April 2014
Dear guest,

Thank you very much for your nice review and your sharing on TripAdvisor.
It is nice to read that you enjoyed your stay with us for your special day. We are delighted to surprise our guests with some small amenities for their birthday.
Your perfect descriptions on the hotel's location, the parking nearby and exploring the city are superb for other travellers finding our hotel convenient for their needs. Thank you.
We are looking forward to your next stay with us.
Best regards and happy Easter holidays,

Mario Komann
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Luxembourg
1 review
Reviewed 2 April 2014

I stayed for 4 days at Melia and had it was a very nice experience. There is a great atmosphere (music playing) and the interior is very clean but cosy. The staff is very friendly with a sincere smile. Nice breakfast and good location.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International

Helpful?
Thank Ann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mario K, Rooms Division Manager at Melia Luxembourg, responded to this review, 2 April 2014
Dear guest,

Thank you very much for your excellent review on TripAdvisor. We are delighted to read that you truly enjoyed your stay with us.
Your compliments on our staff and our atmosphere at the hotel are really nice and highly appreciated. Thank you for that.
We are looking forward to your next stay with us. Best regards,

Mario Komann
The Melia Luxembourg is TripAdvisor Traveller Choice Award Winner 2014 as Top Hotel in Luxembourg. Thanks to all our guests making this possible.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Melia Luxembourg

Property: Melia Luxembourg
Address: 1 Park Drai Eechelen | 10 Rue Fort Thuengen, Luxembourg City 1499, Luxembourg
Phone Number:
Region: Luxembourg > Luxembourg District > Luxembourg City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Luxembourg City
#1 Business Hotel in Luxembourg City
#2 Romantic Hotel in Luxembourg City
#2 Family Hotel in Luxembourg City
#3 Luxury Hotel in Luxembourg City
#5 Best Value Hotel in Luxembourg City
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Melia Luxembourg 4*
Number of rooms: 161
Official Description (provided by the hotel):
In the heart of Luxembourg City, Melia Luxembourg is a stylish and modern premium hotel located at the centre of the triangle-shaped Place de l'Europe, on the Kirchberg plateau. Directly opposite the Museum of Modern Art and the Philharmonie, the hotel is within walking distance from several EU institutions, like the European Court of Justice, the Court of First Instance, the Court of Auditors of the European Communities, the Secretariat-General of the European Parliament, the European Investment Bank, the Translation Centre for the Bodies of the European Union and a number of offices of the European Commission. Designed by renowned international architect Jim Clemens and completed in 2009, Melia Luxembourg is a gem of contemporary architecture within the Luxembourg City skyline. ... more   less 
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Also Known As:
Melia Luxembourg Hotel Luxembourg City
Melia Luxembourg Luxembourg City

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