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“Good value for weekend family stay”

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Novotel Suites Luxembourg
Ranked #10 of 51 Hotels in Luxembourg City
GreenLeadersBronze level
Level Contributor
699 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
“Good value for weekend family stay”
4 of 5 bubbles Reviewed 24 June 2014 via mobile

Good value for family suite at weekend. Breakfast extra. Free wifi and small gym. Parking easily available either underground or on street free at weekend.

In kirchberg so some way from city centre. Friendly welcoming service and as would expect.

Stayed June 2014
Helpful?
Thank sdmmb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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472 reviews from our community

Traveller rating
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    62
    12
    5
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Washington DC, District of Columbia
Level Contributor
76 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 bubbles Reviewed 29 May 2014

Positive: location; coffee machine in the lobby/breakfast area makes good coffee; shower in the room was very good.
Not great: if you're getting here by car, there is no simple way to get to the hotel due to a long ongoing construction; breakfast is beyond basic; room rate is way overpriced compared to competition.
Definitly not working: my suite was shabby, needed painting, needed a comfortable bed, the sofa that's advertised barely deserves that name, it's minimal, uncomfortable, the bathroom and toilet are minimal and bathroom is right next to a bed with no real door separating it. No real closet. No coffee machine in room and no fridge.
For the price, this just does not cut it.

Room Tip: don't get room 423. Not sure of others are better, but this one is just better avoided
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mkehler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SZAIED, Directeur général at Novotel Suites Luxembourg, responded to this review, 13 June 2014
Dear guest,
I would like to start by thanking you for taking the time to write a review of Suite Novotel Luxembourg on TripAdvisor.
We have never received a comment of this nature before concerning our bathroom , our bathroom are not '' minimal'' ( with shower and bathtub ).
All our Suites are equipped with a corner with microwave, fridge and electric kettle.
It is with sincere regret that we note your dissatisfaction with the bed ,
We hope you will give us the opportunity of welcoming you again ,
Sincerely,

Sonia ZAIED
General Manager
Suite Novotel Luxembourg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Fe, New Mexico
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

This was a pleasant and modern hotel stay. It is an excellent location for doing business at the EC or any of the various businesses in the area. And the bus to city center is an easy and short walk.
Suite Novotel Luxembourg does not have a proper restaurant but you can go across the parking lot to the Novotel Hotel and eat and drink there. My stay did include the breakfast, which I took advantage of each morning; it was basic but it did not disappoint.
The room was clean and sleek. The angles were a little strange but certainly not a hindrance for one person. Sharing the space with multiple people might feel cramped.
The bathroom was huge and the tub was certainly worth a soak after 19 hours of travel.
Free access to WiFi is always a plus.
The hotel staff were friendly and accommodating. Even after I deactivated my key card several times.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chantell M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SZAIED, Directeur général at Novotel Suites Luxembourg, responded to this review, 13 June 2014
We sincerely appreciate you taking the time to give us your feedback ,
We are happy you enjoyed your stay and look forward to welcoming you again,
Sincerely,

Sonia ZAIED
general Manager
Suite Novotel Luxembourg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 27 May 2014

Had a few days of business in the area and booked this hotel to stay in.
Really pleased, very spacious, very clean and quiet and good internet. Bathroom was also spacious with a nice bath and a good shower.
My only gripe would be the breakfast, there is not a lot of choice for your 15 Euros, but they do the basics, toast, pastry, cereal.
Frankly speaking though, if you are not on a luxury holiday and just need a few days to rest your head in comfort, its pretty perfect. I hope to stay in more of these Suite Novotel's for business in the future.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aingeal93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SZAIED, Directeur général at Novotel Suites Luxembourg, responded to this review, 13 June 2014
We would like to thank you for choosing our hotel as your accomodation choice during your recent visit to Luxembourg.
We are delighted to read that you enjoyed your stay.
We sincerely hope that this experience ( breakfast ) will not impair your confidence in the Suite Novotel network and hope that you will give us the opportunity of welcoming you again ,
Sincerely,

Sonia ZAIED
General Manger
Suite Novotel Luxembourg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dordrecht, The Netherlands
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 4 May 2014

The room includes fast, unlimited WiFi as well as free on demand movies. There is a small kitchenette, with a microwave, small fridge, sink and electric kettle. There is also free tea and a bottle of water. There are no utensils in the room. Breakfast is a bit expensive for the offering. There is a supermarket and several restaurants about 2 km from the hotel. The toilet is separate from the bathroom and the bathroom has a separate tub and (rain)shower. I found the room to be very clean and well maintained. The parking space is not large, but we had no problem to find a place to park each night.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Taniline29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SZAIED, Directeur général at Novotel Suites Luxembourg, responded to this review, 13 June 2014
May I begin by thanking you for your review on tripAdvisor,
We are happy you enjoyed your stay and look forward to welcoming you again,
Sincerely,

Sonia ZAIED
General Manager
Suite Novotel Luxembourg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Haan, Germany
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 23 April 2014

What do you expect from a suite? Seperate rooms (with sofa and extra bed), some kitchen facilities (fridge, microwave, sink...)...
You have them in Suite Novotel Luxembourg but with some limitations: The rooms are seperated with a curtain, a fridge that you can not fit a 1,5 lt bottle standing, a kitchen in a closet.
Nevertheless it is clean, environment is safe, bus connection to city center is great, staff is friendly.
Negative: corner rooms have wifi connection issues.
Will probably stay there for my next visit, too.

Room Tip: Corner suites are larger but have wifi connection problem
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lumber_loombur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SZAIED, Directeur général at Novotel Suites Luxembourg, responded to this review, 13 June 2014
We would like to start by thanking you for taking the time to write a review of Suite Novotel Luxembourg on TripAdvisor ,
Your kind words have been passed on to our team,
We are happy you enjoyed your stay and look forward to welcoming you again,
Sincerely,

Sonia ZAIED
General Manager
Suite Novotel Luxembourg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 19 April 2014

I am currently staying in Suite Novotel, Room is spacious with essential amenities like Microwave (which is great concept), internet facilities, 24 hours Gym etc. good courteous suite staff be it front desk or house keeping all are good.

However i quality of sleep is average due comfort level received from bed. I think Suite staff need to look into this. Earlier also one of user has highlighted in his or her review.

Room Tip: Higher Floors are good!!!
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Puneetbhasin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SZAIED, Directeur général at Novotel Suites Luxembourg, responded to this review, 13 June 2014
Dear guest,

We would like to thank you for choosing our hotel as your accommodation choice during your stay and would like to thank you for taking the time to write a review of our hotel on TripAdvisor.
We regret that the comfort level of the bed didn't meet your expectations,
We sincerely hope that this experience will not impair your confidence in the Suite Novotel network and hope you will give us the opportunity of welcoming you again,
Sincerely,

Sonia ZAIED
General Manager
Suite Novotel Luxembourg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Suites Luxembourg

Property: Novotel Suites Luxembourg
Address: 13 Avenue J-F Kennedy | Quartier Europeen, Luxembourg City 1855, Luxembourg
Region: Luxembourg > Luxembourg District > Luxembourg City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
#3 Best Value Hotel in Luxembourg City
#8 Green Hotel in Luxembourg City
#9 Business Hotel in Luxembourg City
#9 Luxury Hotel in Luxembourg City
#10 Family Hotel in Luxembourg City
#11 Romantic Hotel in Luxembourg City
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Novotel Suites Luxembourg 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Suite Novotel Luxembourg Hotel Luxembourg City
Novotel Suites Luxembourg Luxembourg City

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