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All reviews airport terminal nice hotel convenient location the bus room was spacious business city luxembourg noise gym convenience taxis slippers personnel
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Reviewed 11 December 2015 via mobile

I payed 590€ for two nights in a dirty decadent room. Restaurant was closed at 10:00pm and no room service was available. Breakfast was nothing special. No shuttle from the airport and no signs for a walking path. Staff was unpleasant and unprepared. DON'T GO THERE!!

Date of stay: December 2015
Trip type: Travelled on business
2  Thank marco_msc_milano
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luis Carlos B, Director General at Hotel NH Luxembourg, responded to this reviewResponded 16 December 2015

Thank you very much for having sent your comments about your last visit to NH Luxembourg Hotel.
We are really sorry to read your bad experience in our hotel.
We have the restaurant open from 10.00 am until 11.00 pm, and kitchen is open until 10 pm. We are offering a 24h room service, with a different dishes available. All information about room service is on rooms.
We are located not more than 5 minutes walking to the airport and shuttle service is available under request on the front desk.
We hope to welcome you back in a close future in Luxembourg for business or leisure visit and improve your opinion about NH Luxembourg.

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Reviewed 7 December 2015

My sister and I both enjoyed our stay at this hotel. It is literally a 5 minute walk from the terminal. No night flights to keep you awake! The rooms were both very comfortable and warm, bathrooms a bit dated. We had a meal in the restaurant which was good and good value for Luxembourg. The breakfast was excellent though, we thought it was a bit over-priced. The bus into town takes about 15-20 minutes, 4 euros for an all day pass. Luxembourg city is definitely worth a visit

Date of stay: November 2015
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank AGFennell
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luis Carlos B, Director General at Hotel NH Luxembourg, responded to this reviewResponded 10 December 2015

Thank you very much for having sent your comments about your last visit to NH Luxembourg Hotel.
I have transmitted all your comments to the breakfast and restaurant staff to motivate them.
Thanks to all comments we can improve our service.
We hope to welcome you back in a close future in Luxembourg for business or leisure visit.

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Reviewed 6 December 2015

5mins walk from Lux airport but it is far from the Luxembourg city. I traveled in Nov 2015. I got good price when staying during weekend. The room is clean and not noisy. The hotel staffs are friendly.

Date of stay: November 2015
  • Trip type: Travelled on business
    • Service
Review collected in partnership with NH Hotels
Thank Chinucha
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luis Carlos B, Director General at Hotel NH Luxembourg, responded to this reviewResponded 10 December 2015

Thank you very much for having sent your comments about your last visit to NH Luxembourg Hotel.
We are really close to the Luxembourg International airport. You can go walking or by shuttle, requesting on the front desk.
Distance from the city center is not very far, you can take a bus who goes directly to the center and it's about 10-15 minutes. The ticket is 2€ and available for 2 hours. On saturday is free of charge during this year.
We hope to welcome you back in a close future in Luxembourg for business or leisure visit.

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Reviewed 4 December 2015

First time I stay in this hotel is was newer. Many years later, I found the hotel to be less ddesirable. Carpet was worn, bath tub with stains, room was to warm to sleep comfortably aand the windows did not open. Limited TV viewing options for Americans, but adequate wi-fi sservice. Breakfast was good and the staff in the bar were friendly and helpful. Dinner food was ok, but nothing to shout about. All in all an OK place to stay next to the Airport in Lux. Lots of flight crew come and go out of this hotel.

Date of stay: November 2015
  • Trip type: Travelled on business
    • Service
Review collected in partnership with NH Hotels
Thank Tedd C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luis Carlos B, Director General at Hotel NH Luxembourg, responded to this reviewResponded 10 December 2015

Thank you very much for having sent your comments about your last visit to NH Luxembourg Hotel.
We are working to improve and update the hotel image. Just this year we have changed all beds, duvets, pillows and new kettles in all rooms. Also we changed the carpet by wood in 25 rooms, and hope to change until the end of 2015, 5 more. Also at the beginning of 2016 we are going to have all new TV with more international channels.
We hope to welcome you back in a close future in Luxembourg for business or leisure visit.

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Reviewed 2 December 2015

Very decent hotel, close to the airport (3 mins walk). From there every 15 mins bus for city center. A nice gym (closes at 22:00 - I would like to stay till 23:00). Stayed there for more than 1.5 years!. Recommended.

Date of stay: December 2015
  • Trip type: Travelled on business
    • Service
Review collected in partnership with NH Hotels
Thank Petros65
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luis Carlos B, Director General at Hotel NH Luxembourg, responded to this reviewResponded 3 December 2015

Thank you very much for having sent your comments about your last visit to NH Luxembourg Hotel. And also thank you very much for your fidelity.
Our fitness center is open from Monday to Sunday from 6am to 10pm.
We are really close to the Luxembourg International airport. You can go walking or by shuttle, requesting on the front desk.
We hope to welcome you back in a close future in Luxembourg for business or leisure visit.

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