when we booked this over the internet it clearly stated check-in from 17:00, so I did not find it unreasonable to arrive at 17:15.
Staff are in the still-closed restaurant, so I knocked on the door and it took some persistence to stop them ignoring us standing in the rain. Eventually somebody unlocks the door only to tell us they are still closed and we have to wait outside (still in the rain...). So we sat in the car until 18:00 and returned to the hotel/restaurant. It is now open and we are allowed in, and one of the staff who ignored us before does the check-in. No apology or any explanation even after I pointed out it states on the booking site check-in opens at 17:00. When I got the key I am told there is also a back entrance which I can use, so why couldn't I do that before??
I am sitting in the room now, listening to the occasional beep of a smoke alarm with a weak battery.
Why would I want to go to this restaurant tonight for dinner????
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- Also Known As:
- Auberge La Veranda Luxembourg/Luxembourg City