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“I wish all hotels were like this” 5 of 5 bubbles
Review of Novotel Luxembourg Centre

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Novotel Luxembourg Centre
Ranked #7 of 51 Hotels in Luxembourg City
Certificate of Excellence
GreenLeadersSilver level
Helsinki
Level Contributor
65 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“I wish all hotels were like this”
5 of 5 bubbles Reviewed 25 July 2012

I have absolutely no complaints about the hotel - I requested the last floor and I got the last floor, room was bright, spacious and quiet and very celan. Everything is well maintained. Breakfast was very good. Just one note - the hotel is far from the historical centre, u must walk about one km or even more. And by the way there is absolutely nothing to see in Luxemburg, but I didn't know that.

  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tanja R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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992 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Boston, Massachusetts
Level Contributor
144 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
3 of 5 bubbles Reviewed 16 July 2012

Clean, efficient, business-oriented but also welcoming to families. It's realistically probably a 10-15 minute walk to the Old City, but we thought it was a beautiful walk across the bridge so didn't mind it at all. The rooms were small and without views but functional and pleasant. The corridors were dark and no-frills - should be brightened up. The restaurant was bright, cheery, modern and efficient. The better-situated more upscale hotels in Luxembourg seemed to have various issues which I would have found aggravating if we were paying a higher room rate (at least judging from the Tripadvisor reviews), but this seemed like a very good offering for what we were paying.

The hotel is easily walkable to and from the train station, but away from the commotion of that area.

  • Stayed July 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BGosivetti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 July 2012

We will use it again. We felt welcomed with children, family room large and confortable. Great customer service at the reception.

  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MPT67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Novotel Luxembourg Centre, responded to this review, 16 July 2012
Dear valued customer,

Thanks for your positive feedback after your stay with us. Happy guests are our best rewards !
Hoping to welcome you soon again at Novotel Luxembourg Centre.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York, New York, United States
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 10 July 2012

This hotel is wonderful place to stay whether you are on a short trip or a long one. We stayed here with children and though we were told that this falls in the category of business hotel it was still very enjoyable place even with kids. Rooms were spacious and connected which kept us relaxed with kids. With comfortable rooms, beds and sofa and all other amenities like TV, Wi-Fi, Safe and robes our week long stay was soothing. Another fascinating part of this hotel is its location, hardly 10 minutes walk from historical city center, very convenient to visit places in the city. Restaurant and Bar was cool and children enjoyed playing Xbox. I liked it very much and will recommend this hotel to all my friends.

Stayed March 2012, travelled with family
Helpful?
Thank Sancy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Berwick, United Kingdom
Level Contributor
44 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 bubbles Reviewed 4 July 2012

If you are here on business and want an efficient, no frills hotel then the Novotel would be fine. It is in the business district with parking directly underneath the hotel. However if, like us, you are enjoying a Europe holiday with family then this is not a good choice of hotel in which to enjoy old Luxembourg and the extra comforts you might be looking for. The town is about 30 minutes away, walking, beside the busy road. The rooms can best be described as something equipped from IKEA. Simple, minimalistic furniture, firm bed with (I think) a foam mattress. Coffee cups were polystyrene, one sachet of instant coffee was provided. No iron or ironing board, and small bath towels. All very clean. No personality. Inefficient air conditioning for a modern hotel.
The 10 euro breakfast was one cup of coffee, one orange juice, 2 pastries.
The room was 160 euro per night. Expensive for what we got.

Room Tip: No comment
See more room tips
  • Stayed July 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank maythorne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Novotel Luxembourg Centre, responded to this review, 10 July 2012
Dear Maythorne,

Thanks for taking the time to give us a feedback on your stay at Novotel Luxembourg Centre.
I am glad to read that your stay was comfortable with us. I am a little bit surprised to read your comment regarding the distance to town as our location is one of our major asset, being located right next to city centre; 10 minutes walk maximum to the main spots of the city and even less to the old city.

For your next visit please feel free to request an iron at reception as we deliver them for free at any time in your room.

As you mentioned, our “city breakfast” offer includes warm beverages, orange juice and pastries. As it is a “all you can eat formula”, you can always request a refill if you wish.

Feel free to contact me personally if you request further information (h5556-fo@accor.com)
Looking forward to welcome you again soon at Novotel Centre.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wassenaar
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 1 July 2012

We, a family of 4 and a small dog, had very good stay with Novotel. Very close to the old town, which was around 10 min walk. very clean hotel and the room. The breakfast buffet was good, not to thrill with the dinner though.
The parking and bag drop off was little inconvenient.

  • Stayed May 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lance C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doha, Qatar
1 review
4 of 5 bubbles Reviewed 30 June 2012

Beside an excellent service during my stay, they were very helpfull send me by mail a passport that was forgotten in the room. Thanks for that.

  • Stayed June 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank EmiDoha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Luxembourg Centre

Property: Novotel Luxembourg Centre
Address: 35 Rue du Laboratoire, Luxembourg City 1911, Luxembourg
Region: Luxembourg > Luxembourg District > Luxembourg City
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#2 Green Hotel in Luxembourg City
#5 Family Hotel in Luxembourg City
#6 Luxury Hotel in Luxembourg City
#7 Business Hotel in Luxembourg City
#7 Romantic Hotel in Luxembourg City
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Novotel Luxembourg Centre 4*
Number of rooms: 150
Official Description (provided by the hotel):
The Novotel Luxembourg Centre is a 4 star hotel located in the UNESCO World Heritage listed historic centre of Luxembourg, 3 minutes from the train station serviced by the TGV East high-speed train. It features 150 modern and comfortable rooms, a bar and a restaurant, as well as 7 rooms for meetings and seminars. The hotel is equally suited to business trips and holidays with your partner or family. Take advantage of the fitness centre and the many nearby tourist attractions and activities. ... more   less 
Reservation Options:
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Also Known As:
Novotel Luxembourg Centre Hotel Luxembourg City
Novotel Luxembourg City Centre
Luxembourg City Novotel
Novotel Luxembourg Centre Luxembourg City

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