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All reviews salami northern cyprus shuttle bus turkish bath lobby bar animation team main building large hotel aqua park sea view walk along the beach all inclusive hotel plenty of choice out of season buffet style walk in shower plenty of sunbeds
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Reviewed 26 August 2018 via mobile

Rooms- 3* should of got it right on first night. Well we arrived horrible room, asked to be moved which happened on day two! Room two was great spacious, modern and great sea view.

Staff- 1* ignore you at all cost. I know I travelled at peak time as children and myself are only of at this time. Shame on this hotel for allowing this to happen. But this is no excuse to treat people poorly. Ruined our whole experience.

Food - 3* plentiful, repetitive and odd set out (no milk near tea service area). Same stuff on two of the areas. Queuing was horrendous. Finding a table in the 2nd sitting was ok but finding a set up table with cutlery was hard had to serve myself. Staff in the dinning room are hit and miss. Some can’t do enough and others wow need a reality check. Ignore you, you have to help yourself to drinks and basics. In the morning and afternoon lunch we used to sit near the grill area doors and the waiter was very good. But in the same area in the evening on three occasions different occasions was ignored pulled him up and said I was reporting him! Then he was going out of his way... should have been like that!

Pools, beach and aqua park- 5* just want to say the life guard on the aqua park (with glasses) didn’t catch his name was brilliant on the ball and ensured the safety of the people on the slides well done! This is what other staff need to do is be more polite and professional. Beaches clean and safe. Pools good.

Animation team 2* same songs for the kids in evening, the Madagascar show was ace! The day time stuff was happening all the time which was good to see. But nothing that my kids joined in mainly for adults.

*****Also to the staff who’s going to respond please do not post the same as the previous messages and cut and past*******
Read what I have put and act.

I would never return to this place. Due to rude staff that was the biggest downfall. A smile and politeness goes a long way. If you can put up with rudness then this is your place. We pay a lot of money and people travel far and wide to relax and to be treated with respect.

Stayed: August 2018, travelled with family
1  Thank Shaz K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
salamis g, Halkla İlişkiler Müdürü at Salamis Bay Conti Hotel, responded to this reviewResponded 26 August 2018


Dear Shaz,

Thank you for taking the time to tell us about your experience at the Salamis bay conti hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Salamis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We would like to let you know that on any other complaints and queires that come to the Guest relations we call the relevant department straight away and try to solve the matter. We also have a night manager which deals with matters and complaints relevant. Open buffet has an international food and beverage standards and choices. So there are plenty of food alternatives including vegetarian, and diet menues, that their freshness and safeties are checked by guality responsible regularly, in accordance to ISO 22000 Food and Safety Management System.

We sincerely hope your next visit will be as pleasant as the previous one.

Kind Regards
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2018 via mobile

We spent 2 weeks in this hotel. You can reach the services easily inside the hotel. The location is good. The cleaning is ok. The meats are delicious, but repetitiv, and sometimes salt-free. The staff is kindly, we would like to say thank you to the best waiter 'Muhammet Kaya'. He was partner of our perfect holiday! We hope, we can come to Cypre again!

Stayed: August 2018, travelled with family
Thank Bjudit79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
salamis g, Halkla İlişkiler Müdürü at Salamis Bay Conti Hotel, responded to this reviewResponded 23 August 2018


Dear Bjudit,

Hope you are doing well,
Thank you very much for your feedback, we are happy that you satisfied with our hotel and service.
Your feedback and notices are very important for us.
Looking forward to see you in our hotel in Future

Best regards,
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2018

Fourteen days all-inclusive meant a brilliant holiday. Our room was clean, relatively well equipped ( this is five Star Northern Cyprus so no fluffy towel, bath robe etc). Dpomestic staff cleaned and changed linen every day and two bottles of water came free also. Minifridge is full of soft drinks and beer all complimentary. You get charged once you have used all the first set. Balcony overlooked to sea towards Famagusta, two chairs and a table just right for an aperitif.
Food is virtually available from 0700 through to Midnight in various bars and restaurants. Mainly Turkish / Eastern dishes but no-one should go hungry as it is buffet style and choices galore! The staff here are really helpful, we would come down to find they had kept us a table, with our regular drinks already set out (Thanks Sami and Sakir) As for deserts masses of small delicacies, rice pudding and gateau's. There is one restaurant open three nights a week on a terrace but very limited menus so never tried it.
Besides the main restaurant there is a good beach side café and then another smaller one by the main pool area - this does "Turkish Pastry" which is fact pancakes with cheese, meat etc fillings. All made as you wait.

Main bar is outside by the entertainment stage and pool and again is open all day. Local drinks etc available and plenty of soft drinks for the kids, including mocktails. Staff again helpful and nothing was too much trouble. It made the evening really go well.

Two teams for entertainment - the children's club which most nights ended up with a disco all action songs and all ages from toddlers to pre-teen. Then there are the team led by Alex - this man is a star in his own right! - Everything from Aqua Zumba, water polo, you name it here is something on what ever time of day and with theatre shows and music to about 2330.

Only niggle? Well with a number of TV channels only two news one and then World service in English. Plenty of entertainment channels for all other languages so sadly younger members or if you were chilling in a room would have to watch a known film dubbed into one language with another in sub-titles. A couple of film / Discovery channels in English would have helped.

That said we are planned our third visit for 2019.

Stayed: August 2018
Thank Simulium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
salamis g, Halkla İlişkiler Müdürü at Salamis Bay Conti Hotel, responded to this reviewResponded 20 August 2018

Dear Simuliam,

Thank you for taking time to review our hotel. I am glad to hear that we will be your top choice when you visit Cyprus. We look forward to welcoming you back soon!

Best Regards,
Guest Relations

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Reviewed 17 August 2018 via mobile

We returned to this hotel once again but only for a small break as we have with us 5 months old baby. This hotel got the best entertainment team. At 16:30 they still entertaining people with full energy after long and hot day. Big thank you to Baris & Jean. We keep coming just because of them. Our older daughter slipped on the wet floor while doing aqua Zumba with Jean and Baris run to get a antislip mat so she can carry on dancing without injury. They are big credit to the hotel. She also loved kids club. She is 8 years old and she is not bored over there. Debora & boy with long hair (sorry can’t remember the name) keep entertaining her. All they guys are super. All the staff in the hotel are polite. Lovely ladies making pancakes by the pool. So nice and always smiling. Another thing which I want to mention is children buffet in the restaurant. Wow. Food option is amazing & healthy. They even got baby food.Can’t wait to come again in the winter for another short break and 100% next year. Thank you Salamis

Stayed: August 2018, travelled with family
Thank Martina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
salamis g, Halkla İlişkiler Müdürü at Salamis Bay Conti Hotel, responded to this reviewResponded 18 August 2018


Dear Martina,

Your willingness to share your thoughts regarding your recent stay with us is genuinely appreciated. Thank you for your time and your loyalty to the Salamis bay conti. It will be our pleasure to welcome you back again for another amazing holiday in the very near future.

Kind regards,
Guest Relations

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Reviewed 16 August 2018 via mobile

The ice cream is not ALL INCLUSIVE. THEY CHARGE 2euros a scoop. The food is ok but is a bit repetitious.
The staff are lovely and the rooms are very clean. It is a big complex and great for families. A lot more English than I thought even most of them were from Essex.
No running for the sun beds as there are loads.
Cocktail list needs to be extended

Stayed: August 2018, travelled with family
Thank mandyr2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
salamis g, Halkla İlişkiler Müdürü at Salamis Bay Conti Hotel, responded to this reviewResponded 18 August 2018


Dear guest,

Thank you so much for taking your time for writing a review about our hotel on tripadvisor. Your feedback is very important for us in order to continiously improve our hotel and service quality. It is nice to hear that you had a good time at our hotel and you could enjoy your stay. We wish you all the best and are hoping to welcoming you again at our hotel.

Best regards
Guest Relations

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