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“A great place to stay”

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The Arkin Colony Hotel
Ranked #7 of 30 Hotels in Kyrenia
Certificate of Excellence
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“A great place to stay”
4 of 5 bubbles Reviewed 27 November 2013

This is the first time I have been to North Cyprus. The Colony is a great hotel and I highly recommend it to everyone. Can't really fault it. They really know what they are doing unlike some other places I am going to review later. Two thumbs up from me and my wife.

Room Tip: Ask for a room facing the rear if possible. the main road can be a bit noisy at night.
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Jonothan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Colony H, Guest Relations Manager at The Arkin Colony Hotel, responded to this review, 3 December 2013
Dear Guest,

Please note that we are very pleased that you choose to stay in our hotel.
It is good to know that you enjoyed staying at The Colony Hotel.
Thank you for your time that you spend writing your comments on Trip Advisor.
It was our pleasure to welcome you at The Colony Hotel.
We wish you to choose us again in the future.

Best Regards
The Colony Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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477 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (125)
Date | Rating
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English first
Hants
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 17 November 2013

Great hotel - good central location, fantastic food ( especially for vegetarians), so much choice. Very well trained attentive staff. Lovely rooftop pool and fitness centre, that offers amazing massages for around £30.
Negative comments about the location are true, it is noisy and the Cypriots love to use their car horn, but we liked being central, right next to castle and harbour which means all the bars and restaurants are very close. We enjoyed wondering around in the evening, felt very safe, but if you require peace and quiet you may need a out of town location.
No need for car hire as there are very good escorted trips and very cheap shared mini buses that go from just outside the hotel to all the main town.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HantsDaniels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Colony H, Guest Relations Manager at The Arkin Colony Hotel, responded to this review, 20 November 2013
Dear Guest,

First of all, please note that we are very pleased that you choose to stay in our hotel.
Thank you for sharing your experience that you had while staying with us.
It is good to know that you enjoyed the roof terrace, fitness center, SPA and our food.
We also thank you for your time that you spend writing your comments on Trip Advisor.
It was our pleasure to welcome you at The Colony Hotel.
We wish you to choose us again in the future.

Best Regards
The Colony Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pasco, Washington
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 4 November 2013

Colony is in a nice central location -- walk to the Harbor, Castle, Restaurants, Shopping, etc. And the buffets are excellent, especially the breakfast, but also the evening buffet. The place is immaculate, and the rooms are gorgeous.
But.....
They never seemed to understand the concept of air conditioning, making a good night's sleep difficult. If you open up the windows for ventilation, it's pretty noisy outside. And they seem to have joined in the quest to make the most complicated light switch system they can -- what's with that?
And for an upscale place, charging upscale rates, what is the logic of policing the entering guests looking for contraband water bottles? Like many a modern European hotel, this one is a spectacularly built establishment, with a service mentality lagging somewhat behind.

Room Tip: Not streetside!
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Graham L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Colony H, Guest Relations Manager at The Arkin Colony Hotel, responded to this review, 20 November 2013
Dear Guest,
First of all, please note that we are very pleased that you choose to stay in our hotel.
Thank you for sharing your experience that you had while staying with us.
Please inform us that you request a room from the back side of the hotel when you will make your next reservation.
It is our policy to protect our guests health therefore we avoid any outside food or beverage in the hotel not to cause any future inconvenience.
We thank you for your time that you spend writing your comments on Trip Advisor.
It was our pleasure to welcome you at The Colony Hotel.
We wish you to choose us again in the future.

Best Regards
The Colony Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
347 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
4 of 5 bubbles Reviewed 4 November 2013

Very nice helpful staff, location isn't ideal but the rooftop views are lovely. It could have been me but the food served was only just acceptable - I wasn't impressed, it was only edible/okay.

We had a room with a lovely big balcony but you really wouldn't have sat out there as you were looking at a petrol station.

Saying all that, it wasn't expensive and we had one of the best massages we'd ever had in any spa anywhere!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JanDLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Colony H, Guest Relations Manager at The Arkin Colony Hotel, responded to this review, 7 November 2013
Dear Guest,

First of all, please note that we are very pleased that you choose to stay in our hotel.
Thank you for sharing your experience that you had while staying with us.
It is good to know that you enjoyed the roof terrace and your massage at SPA.
We also thank you for your time that you spend writing your comments on Trip Advisor.
It was our pleasure to welcome you at The Colony Hotel.
We wish you to choose us again in the future.

Best Regards
The Colony Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 30 October 2013

We stayed at the colony xmas/new year 2012 and thoroughly enjoyed our stay, the hotel for time of year is decorated in festive splendour and is spotlessly clean so much so we decided to treat
ourselves again this year. We arranged a competative price with an established specialist agent
in the UK who duly took our booking from the 22nd Dec until 1st January 2013. A week or so elapsed and we had not received confirmation of our booking, so we called the office to be told
that they had been informed by the Colony that the hotel was full for xmas and new year even though the travel agent had not sold their allocated four rooms, however the travel agents manager was in Kyrenia and they were confident that this problem would be resolved and the booking fulfilled. A few more days elapsed without word until last night we received a call from the tour operator offering sub standard alternatives to the Colony. We now are disappointed that
our planned festive trip has been put on hold because the Colony hotel apparently took a large booking presumbly at a better rate without advising the tour operators that their allocated rooms had been sold.We are extremely disappointed as in our opinion based on last year that the hotel and its location for the time of year visting cannot beaten. I cannot speak highly enough of the Colony hotel but you have disaapointed a couple who travel to Kyrenia three times a year and invest in your economy.

Room Tip: Book early for xmas and new year
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  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MARTYN C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Colony H, Guest Relations Manager at The Arkin Colony Hotel, responded to this review, 7 November 2013
Dear Guest,

First of all, thank you for your time that you spent writing down your comments on TripAdvisor and we would like to straighten out the misunderstanding.
Kindly be informed that we are not holding any rooms/allocation for any travel agency for Christmas and New Year periods.
Since we are a small property with totally 90 rooms, Casino management allocates most of the rooms and host their guests in New Year period. We sell the remaining rooms which are very few and not allocated to any travel agency as I mentioned before. Those rooms are generally being sold out who requests availability, 3-4 months in advance.
On the other hand, we have a Stop Sale list that we send periodically to travel agencies. This makes them know our available and not available dates.
Besides, we have availability on Christmas period and we will be delighted to welcome you at The Colony Hotel.
We wish that you had contacted with our Sales Office to double check this situation.
Last but not the least, we will be looking forward to welcome you at The Colony Hotel in the near future.
Thank you one more time for giving us the opportunity to clarify the situation by writing down to TripAdvisor.

Best Regards
The Colony Hotel Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paphos, Cyprus
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 30 October 2013

If you don't want to be on the tourist strip down by the Harbour, the Colony is the best place to be and only a short walk away. Be warned though, it is on the main road into Kyrenia which is very busy and can be a little noisy in the afternoons and evenings if your room is on that side of the hotel. There is off road parking at the back of the hotel, but there is only room for about 20 cars, which includes deliveries for the hotel, so it can be a bit of a challenge getting a space.

Service is top notch, as is the buffet breakfast. There is a nice roof terrace for drinks and casual dining that overlooks the town and harbour. We had a regular double room for three nights which was of a good standard, although the bath tub was small and the in-tub shower was a little cramped. We didn't sleep well, which we at least partly put down to the fact that we like softer pillows, and the duvet cover wasn't large enough. It was the same size as the mattress so when two people were under it there was an unwitting tussle to keep covered during the night as one person turned over! We asked for a larger duvet at the front desk, but whilst they were helpful it never actually arrived.

Nonetheless, we'll return next time we are in Kyrenia.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paulhZ9321KR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Colony H, Guest Relations Manager at The Arkin Colony Hotel, responded to this review, 1 November 2013
Dear Guest,
First of all, please note that how pleased we are that you choose to stay in our hotel.
Thank you for sharing your experience that you had while staying with us. This will be helpfull for us to serve you better when we see you again at The Colony Hotel and your concerns are noted.
We also thank you for your time that you spend writing your comments on Trip Advisor.
It was our pleasure to welcome you at The Colony Hotel.
We wish you to choose us again in the future and have a good day.
Sincerely yours
The Colony Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Somewhere in Yorkshire
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 28 October 2013

The Colony is in an excellent location. Close to shops, bars and the Harbour. If you like to visit nearby towns or villages there are Buses, Dolmas and taxis just a few yards away from the Hotel. We stayed bed and breakfast and the choices of food was amazing. The staff at the Colony were extremely friendly and attentive from arriving to departing. On our day of departure we had to leave at 04.50 on checking out we were given a packed meal to take with us and a glass of freshly squeezed orange before we left. The room which we had was on the third floor with a good view of the sea. Exceptionally clean and tidy. I like this Hotel so much that we are intending revisiting next May.

Room Tip: Choose a room on the third floor from 312 (even numbered) where you will get a quiet room with a lov...
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ylloh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Colony H, Guest Relations Manager at The Arkin Colony Hotel, responded to this review, 1 November 2013
Dear Guest,
First of all, please note that how pleased we are that you choose to stay in our hotel.
Thank you for sharing your experience that you had while staying with us.
We also thank you for your time that you spend writing your comments on Trip Advisor.
It was our pleasure to welcome you at The Colony Hotel.
We wish you to choose us again in the future and have a good day.
Sincerely yours
The Colony Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Arkin Colony Hotel

Property: The Arkin Colony Hotel
Address: Ecevit Caddesi Girne - TRNC | Mersin 10, Kyrenia, Cyprus (Formerly The Colony Hotel - A Park Heritage Hotel)
Region: Cyprus > Kyrenia District > Kyrenia
Amenities:
Bar / Lounge Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Kyrenia
#3 Romantic Hotel in Kyrenia
#4 Spa Hotel in Kyrenia
#5 Casino Hotel in Kyrenia
#6 Luxury Hotel in Kyrenia
Price Range (Based on Average Rates): £
Hotel Class:5 star — The Arkin Colony Hotel 5*
Number of rooms: 90
Official Description (provided by the hotel):
Located in the heart of downtown Kyrenia, The Arkin Colony Hotel lies between the mountains of North Cyprus and the timeless blue Mediterranean Sea. Architecturally blending the colonial style of the island's past with the glory of the Ottoman era, The hotel is a haven of tranquillity and opulence amidst the bustle of this busy town and harbour. With a total of 90 rooms and suites, The Arkin Colony is justly proud of its reputation for stylish elegance and comfort in its surroundings, and attention to detail in its customer care. To stay here is to experience something special in the world of hospitality, and you know you deserve it! ... more   less 
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Also Known As:
The Colony Hotel

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