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“Very old facility, very good staff” 3 of 5 bubbles
Review of Parklane, A Luxury Collection Resort & Spa

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Parklane, A Luxury Collection Resort & Spa
Ranked #15 of 57 Hotels in Limassol
Certificate of Excellence
Moscow
Level Contributor
37 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Very old facility, very good staff”
3 of 5 bubbles Reviewed 1 July 2014

This hotel is shutting down for renovation this fall and hopefully this review will be irrelevant when it opens again. So far the title sums it up: the building is way too dated, but - surprisingly - the staff is qualified enough to make the stay feel comfortable nonetheless (hence the "good" rating). If you absolutely cannot wait till it opens after renovation and have to stay there now, there is the biggest caveat: the floors are so thin that unless you have a room at the top fifth floor or a bungalow you will have no sleep at all - you will hear every (I mean every) noise in the room above. And be ready for very dated rooms. On the other hand the staff is good from the management to the waitress - and consistently good. Another good thing is that the hotel has a large territory around the building - which means there is no outside noise (compare to clubs around so called Four Seasons); the downside is that this kind of territory is possible only because the hotel is quite far from town. The beach isn't good, the dark sand looks muddy - this is certainly not a beach vacation destination.

Room Tip: Top floor only, otherwise no sleep at all.
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  • Stayed June 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Daniel_Moscow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
le_meridien_limassol, Administration Executive at Parklane, A Luxury Collection Resort & Spa, responded to this review, 2 July 2014
Dear Reviewer,

Thank you for choosing our hotel for your recent stay in Limassol!

It is a pleasure to know that our associates provided you with excellent customer service.

With regards to your comments about the rooms and the building yes we are delighted to confirm that the resort will undergo a multi-million euro renovation, so this will no longer be an issue.

We do hope to have the pleasure of welcoming you back next year!

The Management
Le Meridien Limassol Spa + Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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938 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (176)
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English first
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 1 July 2014

I read mixed reviews on Le Meridian Limassol regarding the quality but the previous reviews highlighted the staff. The previous reviews were not 100% accurate regarding the quality. Its true that the hotel is due for a renovation at the end of the season but its still Starwood quality and very clean. Regarding the service, My wife and I are platinum members that have stayed in almost every European Starwood hotel and I can safely say that the staff at Le Meridien Limassol is the best across all of Europe. In particular the Assistant front office Manager, konstantinos Mylonas, went out of his way on several occasions and made our stay feel like we were at home. We were even surprised to find a hand written note when we checked out that recommended where to stay, eat, and golf at our next Starwood reservation hotel. A handwritten note? Konstantinos didn't need to do this. He only does this because he loves his job and his clients. Thanks again for making our stay in Cypus so wonderful and thanks to all of your employees for contributing to a wonderful holiday. The quality, staff, and location is absolutely wonderful and we will be back!

The Sullivan's

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sulltom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
le_meridien_limassol, Administration Executive at Parklane, A Luxury Collection Resort & Spa, responded to this review, 2 July 2014
Dear Reviewer,

It was a pleasure to read your review.

It is very satisfying to read reviews that highlight our most valued part of the Resort, our associates!
We are delighted to hear that Mr. Mylonas provided you with such excellent customer care and that over your family holiday was up to 5 star quality service.

We hope to have the pleasure of welcoming you and your family back in the near future.

The Management
Le Meridien Limassol Spa + Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West End, United Kingdom
Level Contributor
61 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 30 June 2014

We are a family of 3 - My daughter is 18, I Make this point so i dont just come off like a child hater.
The Hotel, Spa, Pool and Staff wre all very good and of this have no complaints, however the amount of children at the Hotel was unusual!! The only solace was a small pool area which was child free and supposedly a quiet zone - but it would seem that the russian contingent, which was huge, did not read the signs!!

This is not a cheap Hotel, the Buffet restaurant charges €41 per person for dinner, you may say thats not too bad - the food was varied and very well cooked and presented, but not if you have children tearing around and screaming whilst you are trying to eat.

I asked if i could move my Half Board plan to another of the hotels restaurants but was told that i couldnt - which is a shame because this is probably the only i would not return to this hotel!!

Staff were super
Food quality was very good
Spa good.
Pools and grounds clean well kept.

So overall if Le Meridien were to get rid of the Kids Cub, this could truly be regarded as a 5 star luxury resort.

Sadly unless they do its not a great place for an Adult holiday.

  • Stayed June 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
le_meridien_limassol, Administration Executive at Parklane, A Luxury Collection Resort & Spa, responded to this review, 2 July 2014
Dear Reviewer,

Thank you for taking the time to post your views on Trip Advisor.

It is wonderful to hear that you enjoyed our adult’s only quiet zone and that you had time to experience our award winning spa.

Constructive criticism like yours is always welcome. We do take all comments under consideration with reviewing our resort facilities.

Thank you for choosing our resort for your family holiday.

The Management
Le Meridien Limassol Spa + Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 28 June 2014

Once again been to Le Meridien staff are wonderful Napa,Dusan, Miroslav in the lagoon bar
and Andreas the bar manager how I look forward to meeting them every year. I must not forget Marie in the timeshare office and our new staff Andy. As usual an excellent holiday. keep up the good work after the changes are made come November. Hope to see all the old staff back again. would not be the same without them.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Marydoll1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
le_meridien_limassol, Administration Executive at Parklane, A Luxury Collection Resort & Spa, responded to this review, 30 June 2014
Dear Reviewer,

Thank you for choosing our Resort for your holidays and for taking the time to share your views on Trip Advisor.

It’s a very gratifying to know that our team has aided to making your stay more memorable.
We are delighted to have you back after the renovations!

Once again thank you for your kind comments about our associates.

The Management
Le Meridien Limassol Spa + Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maidenhead, United Kingdom
Level Contributor
33 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 24 June 2014

Hi,

Just returned from a one week stay at Le Meridian. We have previously stayed at mostly 4 star rated hotels in Cyprus, but I found an internet deal for HB for a week so booked it.
Located in a very quiet area, a few Km from Limassol night life.
The hotel is excellent, if only showing some slight signs of age. It's funny they still advertise their 2003 awards for the SPA- its 11 years ago!

Prices for drink are high- as you would expect for a 5* Hotel.
The standard 5* Hotel policy of charging for water, and in room Wi-Fi exists. Please, please give a 2L bottle of water to each room per day, free local filtered water at evening meals, and free in room WiFi. I don't mind paying for other drinks, but I think local filtered water should be free. Pop to the local store for bottled water to save €€€.

The grounds are mature, extensive and very well maintained. We mostly stayed by the 'Quiet' pool (no under 16's, or noisy groups), which is rigorously enforced- well done hotel !! The hotel pools seemed very quiet as it's still not hit high season.

Generally the service was excellent. It wasn't perfect, we did have a couple of quickly rectified problems.
1) We had snack at the pool bar. We only wanted dips, and I asked for a few pieces of Halloumi on a side plate. When the bill came they had charge me €14 for a full Halloumi meal. I complained at reception and a catering manager Manos immediately came to see me. He agreed this was not acceptable and knocked it off my bill.
2) The overzealous waiters partially cleared our table when we went for dessert on the Cyprus night. They soon rectified it and brought us some more wine to replace the lost drinks.

We only used the breakfast buffet and evening meal buffet so can't comment on the A la carte restaurants. The buffets were excellent. Could have done with a medium/ hot spice curry on the Asian night.

The only other 2 problems I would mention are
1) In the buffet dining area, evening temperature was just warm enough outside, but with a breeze it was a bit too cold. If you are sat by the sliding doors it creates a wind tunnel effect which is cold. Ladies bring an extra layer for warmth.
2) The A/C temperature setting in our room (530) didn't seem to do too much. I left the AC on full fan at the lowest temperature and it still wasn't very cold. We didn't complain because the room was just about cold enough, but we did get the maid to swap the duvet my a lightweight thin summer version.

Looking forward to returning next year if the price is right and refurb is completed. I understand the hotel will close for ~6 months from October. I'm not sure on the extent of the refurb.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PL123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
le_meridien_limassol, Administration Executive at Parklane, A Luxury Collection Resort & Spa, responded to this review, 25 June 2014
Dear Reviewer,

Thank you for choosing our Resort for your holiday!

We are delighted to hear that you booked our special half board option and our buffets were up to your satisfaction.
As the Resort is located on 100,000 sq.m of landscaped gardens we do cater for a wide range of clients with special areas such as the adult’s only wing and quiet pool area for couples that wish to have a more peaceful break.
We look forward to welcoming you back next year after the Resort undergoes a full renovation of all guest rooms and public areas!

Thank you for your comments.

The Management
Le Meridien Limassol Spa + Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 June 2014 via mobile

My wife, our 3-year old daughter and I stayed at Le Meridien from 29 May to 6 June 2014. We had a fantastic time and the hotel is highly recommended - especially for families.

The resort has a private beach and excellent swimming pools. It is based on large, verdant grounds and has an outstanding spa on site too. It is a luxurious and well-maintained hotel but does look slightly dated - and hence a comprehensive renovation project is due to begin before the end of the year.

The best feature for us by far was the near-perfect standard of service that we experienced throughout our stay. This is a hotel that is run extremely well by the General Manager, George Ioannou, and his extensive team were unfailingly helpful, attentive and warm.

Apart from Mr Iaonnou himself, who was the perfect host and an outstanding ambassador for Cypriot tourism, Charalombos Lardas (Front Office Manager), Christina (Reception), Petia Petrou (Restaurant Manager) Katerina and Dagmara (both at Le Fleuri and the other restaurants from time to time), Iwana (at the Penguin Club) Marites (Room Cleaner) and Lazaros (the Spa) all deserve a special mention and our sincere thanks for making our stay so uniquely enjoyable.

The other outstanding thing about Le Meridien is the kids' club, The Penguin Village, which is very well-resourced and run by a group of young ladies who can't do enough to make sure all of the kids in their care are safe and entertained. Many guests that we spoke to had returned to the resort simply because they (or their kids presumably!) liked the Penguin Village so much.

The food was excellent. We took most of our meals in the main Le Fleuri restaurant, but were also impressed by the Lagoon Pool restaurant. There are other restaurants on site including Japanese and Italian but we didn't get to those on this occasion. As vegetarians we were especially impressed with the array of salads, which provided a healthy and varied selection at every meal.

The resort is a little distant from the centre of Limassol, but there is a bus stop just outside the hotel and this is served by a frequent and inexpensive (€1.50) bus service that covers the whole of Limassol and makes getting around very easy.

We tried the Spa a couple of times and loved it. Don't miss the thalassotherapy spa experience, it was amazing. My expectant wife also tried the mum-to-be massage and really enjoyed it.

All in all we loved Le Meridien and we intend to return as soon as we can. If there is a down side it is simply that the resort is showing its age and needs a facelift - and this is why it will be closing later in the year. I'm especially curious to see how it turns out after the renovations!

Stayed June 2014, travelled with family
Helpful?
2 Thank Shilpen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
le_meridien_limassol, Administration Executive at Parklane, A Luxury Collection Resort & Spa, responded to this review, 16 June 2014
Dear Reviewer,

Thank you for your feedback with regards to your recent stay at our Resort.

We are very pleased to learn how much you and your family enjoyed your stay with us. Indeed our Penguin Club is very popular amongst our younger clientele and we were delighted that your children had the opportunity to make new friends.

Your kind comments about our hotel and team members are greatly appreciated.

We value all guest comments and suggestions and appreciate all the feedback we can get.
Once again thank you for the comments.

The Management
Le Meridien Limassol Spa & Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grasse, France
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 13 June 2014

All I can say regarding this superb Spa Hotel is Fantastic, we had our Wedding reception here Thirteen years ago June 14th 2001, yes I know the review is a little late but on a recent visit to Cyprus we went back to the Hotel and found the service to be even better, I have recently had a Liver Transplant (not through drinking I am "T" total) and wont be travelling for a while but would love to revisit the Hotel. We had booked one Villa and three rooms in the Hotel and all I can say that everything went off without a hitch, superb staff superb service, Beautiful Pools, thoroughly recommended, and the Breakfast was almost the highlight of the day.

Room Tip: Sea View did it for us
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  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JohnSharon2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
le_meridien_limassol, Administration Executive at Parklane, A Luxury Collection Resort & Spa, responded to this review, 16 June 2014
Dear Reviewer,

We would like to thank you for posting your review.

It was our pleasure to have you in our Resort for such a memorable stay in 2001. It is also delightful to know that your stay in 2013 has also left you with a positive overall impression.

We hope that your recovery goes well and that we will have a chance to welcome you to our Resort in the near future.

Thank you for your kind comments.

The Management
Le Meridien Limassol Spa + Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Parklane, A Luxury Collection Resort & Spa

Property: Parklane, A Luxury Collection Resort & Spa
Address: Old Limassol Nicosia Road, Limassol 4534, Cyprus (Formerly Le Meridien Limassol Spa & Resort)
Region: Cyprus > Limassol District > Limassol
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Limassol
#12 Spa Hotel in Limassol
#12 On the Beach Hotel in Limassol
#12 Family Hotel in Limassol
#13 Romantic Hotel in Limassol
#14 Luxury Hotel in Limassol
Price Range (Based on Average Rates): £
Hotel Class:5 star — Parklane, A Luxury Collection Resort & Spa 5*
Number of rooms: 329
Official Description (provided by the hotel):
The resort lies on 100,000 square meters of land by the beach being the only international 5-star hotel chain in Limassol. An excellent choice of spacious accommodation to choose from, and ‘adults only’ spa wing for couples to enjoy full privacy. It has 8 restaurants to suit the most discerning tastes and has 5 outdoor swimming pools. Its renowned spa & Thalassotherapy Center has over 125 treatments to choose from. ... more   less 
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Also Known As:
Le Meridien Limassol Hotel Limassol
Le Meridien Cyprus
Limassol Le Meridien

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