We booked this hotel through Thomson Al a Carte Holidays on a bed and breakfast basis. It was fairly expensive and 5 star rated so we were expecting a very decent standard.
When we arrived we were greeted warmly and the porters were keen to assist. Checking in we were offered an upgrade which we declined. We were also offered a deal on half board or full board which we said we would think about. The deal offered us the choice of eating in any of the numerous hotel restaurants. We ate at the Cyan the first night which good and family friendly, our 6 month old was sleeping in a pushchair and the staff were very accommodating. We were thinking of eating locally too but were keen to try the well reviewed Oriental restaurant in the hotel. When we tried to book this we were told, it does not accept children under 8 years old. The other restaurants were closed. But we could have eaten a buffet before 7pm if we had wanted. If we had taken the offer of half or full board, we would have been well and truly misled, as the hotel had not told us the ban on children and the closure of restaurants.
We stayed in a sea view room on the 3rd floor, it was advertised as space for a cot, the twin beds ( as in most rooms) were pushed together, there was not enough room to get into bed one side because of the cot, so we moved the room around to try and make it easier. The view was lovely and the staff who looked after the rooms, were very friendly and playful with our baby.
There was a water leak in the ceiling of the hallway on the third floor or brownish water which got worse during our stay, at one time there were towels on the carpet, and three large bins to catch the drips and we couldnt get the pushchair around it without moving a bin of water, not what you'd really expect from a 5 star hotel, during the week, the carpet began to smell, which we were aware of even in our room. One of the beds had a mattress which was coming undone on the edge, and the pillow were cheap feeling and lumpy. The weather changed from cold and rainy to hot and sunny during our stay and although we could switch the aircon. on it didnt do anything, the room was stiflingly hot at night and during the day when we were in it, so much so that it would make you sweat and wakeful at night.
The indoor pool was lovely but the ladies changing room was being decorated so I had to go the the Gym changing room and walk down the corridor in swimming costume to the pool.
When it was warm enough to sit outside there were diggers working on the grounds, men sanding wood which was blowing dust everywhere, men laying concrete outside of the junior suites ( so glad we didnt upgrade also). We couldnt sit outside as it was too noisy and dusty for us to enjoy and our baby to sleep! Yes this was out of season 9th-16th March but you would expect to use the hotel facilities in a relaxing way if you had paid for them.
Cyprus is lovely, there are some good restaurants nearby and the people, including staff in the hotel were all very nice.
I am sure this hotel is superb when all of the work, leaking water etc is not going on, but really a word from the management in way of apology or warning wouldn't have gone un-noticed. Obviously it needed reviewing!
- Official Description (provided by the hotel):
- At the Amathus Beach Hotel Limassol, a member of "The Leading Hotels of the World", you will enjoy deluxe accommodation, top-class range of fitness, sport and leisure facilities, fabulous restaurants with superlative cuisine, sumptuous and perfectly appointed surroundings including 4000 sq.m. of immaculate sunbathing lawn gardens and, on top of everything, efficient and uncompromising personal service. ... more less
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- Also Known As:
- Amathus Beach Limassol
- Limassol Amathus Beach Hotel