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“Good all rounder”
Review of St Raphael Resort

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St Raphael Resort
Ranked #13 of 57 Hotels in Limassol
Certificate of Excellence
Brighton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Good all rounder”
Reviewed 8 January 2014 via mobile

We stayed at st Raphael hotel in august. The receptionist were very friendly and helpful , they showed us to our large but slightly dated room straight away. All of the staff were very pleasant and helpful , they'd do all they could for you. Our room was good for two adults and one child , but we had three single beds. The balcony overlooked the pool and a bit of the outstanding grounds , although it was very small it was very sweet. Food was sensational , my daughter had her birthday here they made a very nice cake and sung happy birthday both in English and Cypriot and made a big fuss of her !!! Entertainment was very good , we all loved it , there is always a kiddie disco that they seemed to love ! Top quality drinks and service , wines and cocktails Superb ! Pools very good , swim up bar pool was my fav , but the kids seemed to prefer the slide pool and a mini buffet on the side. The beach went on for quite a while , there were loads of water sports like pedalos and windsurfing things. There is also a very nice mall about 30 mins away , but be warned the taxis are expensive but there are air condition local buses ! There is also a water park and riding centre near by , but most people that went to the water park came back with a sore ear. We would recommend this hotel for anyone don't hesitate to book , we will defo be coming back here again ! Thank you for our stay st Raphael ! :)

Stayed August 2013, travelled with family
Helpful?
3 Thank Amber I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
straphaelresort, Director of Sales at St Raphael Resort, responded to this review, 16 June 2015
Dear Reviewer,

Thank you so much for sharing your positive experience of our hotel. We are delighted to read in your comments that you and your family had a fabulous time and enjoyed the Resort’s facilities.

We look forward to welcoming you and your family again upon your next return to Cyprus.

Our best regards,

St. Raphael Resort
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (355)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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  • Hebrew first
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English first
Boyle, Ireland
Level Contributor
146 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 7 January 2014

We have mixed feelings about this hotel. there are some very good things to say about the enormous efforts the staff go to to make your stay special. the staff really are amazing, they go out of their way to help and to be friendly and welcoming, so five stars for them. we spent Christmas week here, and we found the food to be very average. we expected more for a five star. The breakfast was good with lots of choice, but lunch and dinner were not the feasts we thought they would be.
The room was nice and spacious, but a little dated. We had two separate duvets on a double bed, we found this arrangement rather uncomfortable, but give housekeeping their due our request for sheets and blankets was met immediately.
we were all inclusive, but we found the local wine not to our taste, and of very limited choice. We were able to choose brand name spirits. Which was good. the hotel was beautifully decorated for Christmas which made it special.
This is a busy place with weddings all year, and a very Russian clientele. The food is very focused on Russian taste, not international. we would have preferred more local Cypriot fare, and this hotel lacked that local feel. you could have been anywhere. be careful also and make sure you will not be charged for upgrades you did not request, like a sea view room. we were rather annoyed when on check out we were asked to pay for a sea view. it was a mistake, but we were embarrassed on check out as we had to tell the manager that we did not ask for it, and assumed we had been given a standard room.

Room Tip: Make sure there is no confusion over room upgrades, and prices.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank denc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
straphaelresort, Director of Sales at St Raphael Resort, responded to this review, 16 June 2015
Dear Valued Reviewer,

Greetings from St. Raphael Resort in Limassol!

Thank you for choosing to stay at St. Raphael Resort and sharing your valuable feedback. We are very pleased to read that you appreciated our five star service, as we truly value all our staff and invest a lot of effort, time and money into staff training programmes.

We were however surprised and sorry to read that food served in our dining outlets were not up to your expectations. We are one of the few hotels in Limassol that offer 6 restaurants and 3 bars for our guests to choose from, and have had the honour of being awarded for them on numerous occasions.

Your kind comments will definitely be shared with our team members who will strive to improve and enhance our products and services.

It would be our pleasure to welcome you back to our award winning resort and we do hope that we will have the pleasure of being of service to you once again.

Our best regards,

St. Raphael Resort
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Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 January 2014

We chose the St Raphael Resort as the venue of our Wedding in September 2013 and can say without doubt, it was one of the best decisions we have ever made! Everything this hotel has to offer is superb; the staff, the food, the views, the facilities, the service, both our families & us had the most amazing time which we will cherish forever. If you are considering making a reservation for your big day, I advise you do so without hesitation & book your stay with immediate effect.

The resort itself has a lot to offer from quite spots such as the capitals bar where the views of the ocean are simply breathtaking to water sports & jet skiing in the lively atmosphere of the beach that is within the hotel grounds. There are lots of exquisite dishes to savour as the selection of food this resort has will ensure you have plenty of choice with little, if any, disappointment.

And finally, I would like to commend that staff that this resort employs. From the Front Desk to House Keeping, every team member the resort has are wonderful. The reception staff in particular were amazing where anything we asked for was always delivered upon & nothing was ever too much. They were so helpful & so polite that they made our stay as magical at it was. No surprise the staff are so competent after we had the pleasure of meeting the Hotel Manager himself who assisted us with our wedding plans. A very efficient and clever man that gave attention to every last detail of our big day.

Thank you St Raphael Limassol for hosting our Wedding Day and making it as special as it was.

Best wishes xx

Room Tip: The executive rooms are fab :)
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  • Stayed September 2013, travelled as a couple
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    • Cleanliness
    • Service
Helpful?
4 Thank Punam G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
straphaelresort, Director of Sales at St Raphael Resort, responded to this review, 16 June 2015
Dear Reviewer,

Thank you for your review following your recent stay with us at St. Raphael Resort. We are thrilled that we contributed positively on your “special day” and for your positive feedback towards your experiences.

Your kind comments will definitely be shared with our team members who will strive to continuously improve and enhance our products and services.

The St. Raphael Resort in Limassol is regarded as one of the leading wedding hotels and offers the perfect choice for Civil Ceremonies.

We look forward to welcoming you again upon your next return to Cyprus.

Our best regards,

St. Raphael Resort
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London, United Kingdom
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 29 December 2013

Exceptional food accommodation and friendly staff how refreshing a hotel that knows how to get it right thank you for a wonderful stay we will be back very soon. A lovely setting itch all the facilities you could possibly want.

Room Tip: All rooms are of superior quality
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Alpharooms

Helpful?
4 Thank Wendy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
straphaelresort, Director of Sales at St Raphael Resort, responded to this review, 7 January 2014
Dear Wendy K,

Thank you so much for your lovely review. We are delighted to read your comments and hope to welcome you back very soon.

Our sincerest regards and best wishes for health and happiness for you and your loved ones for 2014. We hope you had an enjoyable Christmas and wish you all the best for 2014.
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Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 December 2013 via mobile

Just returned from another stay at this excellent hotel....
Rooms are well equipped and comfortable although I have to say that due to the extreme weather whilst I was there the heating in the room was not effective but after several enquiries the heating was then turned on!!!
I was on an all inclusive basis which was great. All meals were varied with plenty of choice to suit all tastes....Each evening was based on a different theme and the gala night is particularly good....very prompt service and the waiters always make sure your glass is full....
Most evenings are spent in the captains bar where they make great cocktails and have some evening entertainment.
The serenity spa is well worth a visit for some relaxation and me time, pricey but worth it. The hotel has an indoor pool, jacuzzi, sauna which is good to use in the winter months.
The hotel boasts beautiful grounds with plenty of sunbeds to relax on weather permitting.
The staff are All a great asset to this hotel and will go out of there way to help with any query or problem.
Finally a big thank you for making my birthday special and for the gifts from serenity spa, champagne etc etc...

Stayed December 2013, travelled with friends
Helpful?
2 Thank issyk63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
straphaelresort, Director of Sales at St Raphael Resort, responded to this review, 7 January 2014
Dear IssyK63,

Many thanks for taking the time to share your experience. We really appreciate your review as we always strive to offer our clients the best in every way.

Thank you for letting us be of service to you and we look forward to welcoming you back soon.

Happy New Year 2014,
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Manchester, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 December 2013

We stayed in here for 2 weeks in August this year and booked into the newer executive wing which we found to be more than comfortable for us (family of four). The hotel facilities were good both pools were clean and well maintained and the swimm up bar at the main pool was always a good place to cool off. There was a never a need to rush for sun loungers as there were always lots spare even though the hotel was full. The food was good especially the breakfast but it got a little monotonous after two weeks but doesn't it always. The venetian restaurant is well worth a visit and the Sailors Rest Restaurant was fabulous.
All of that said the thing that really makes this hotel is the staff. We found all of them to be helpful and pleasant at all times. It is a little unfair to name individuals as all of the staff were great but that said we couldn't leave this review without giving special mention to Steve and Christo in the Captains Bar and Mikos in the Splash Bar.

Room Tip: Choose the higher rooms as rooms on the ground floor have no view at all.
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank aaron_adams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
straphaelresort, Director of Sales at St Raphael Resort, responded to this review, 7 January 2014
Dear Aarron_Adams,

Thank you very much for your honest review and for your praise of our staff, whom we are extremely proud of. We invest a lot into staff training programmes and always strive for the healthiest work environment possible.

We do hope to welcome you and your family back to our award winning resort soon.

Kind regards,
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London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 December 2013

My partner and I were booked for an all inclusive week, to get some sun. The hotel has an 80s charm that is quite noticeable - it could do with being freshened up, but it looks funky, if you like dark pink marble and the likes.

The staff were lovely and welcoming, always willing to help and accommodate. The comfort in the room was very basic for a five star hotel - the beds werent very comfortable, and the air con wasnt working very well.
Being pregnant, I couldn't drink and was hoping the non-alcoholic cocktails would be proper cocktails - all I was given was cheap fruit juices from concentrate, no effort to make a proper drink was paid.
The food was appalling - everything was absolutely overcooked, on top of being very blend. Thank god for fresh salads. My partner and I aren't fussy eaters at all, we just like pasta to be chewable, and not to disintegrate completely in your mouth due to being so badly overcooked, and we like meat to be edible, not a dried-up and tasteless dish.
We quickly regretted having booked an all inclusive deal, and ended up eating out quite a lot, including at a local pizzeria in Limassol (which made amazing pizza by the way).

Neither of us would recommend staying in this hotel for those reasons.

Room Tip: Choose a room in a different hotel - the food isnt worth paying for in this place.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lucile_F1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
straphaelresort, Director of Sales at St Raphael Resort, responded to this review, 7 January 2014
Dear Reviewer,

We are so sorry to read your review but thank you for letting us know your opinion. We wish you had let us known while you were staying with us and maybe we could have prepared some food and cocktails more suited to your tastes.

We have had very good comments about our buffets and food in general, however will pass on your comments to our executive chef. Wishing you a very Happy New Year 2014 and should you ever wish to return, please do let us know.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about St Raphael Resort

Property: St Raphael Resort
Address: Leoforos Amathountos 502 | P.O.Box 51064, Pyrgos, Limassol 4520, Cyprus
Phone Number:
Region: Cyprus > Limassol District > Limassol
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Limassol
#10 Business Hotel in Limassol
#10 Spa Hotel in Limassol
#11 On the Beach Hotel in Limassol
#13 Luxury Hotel in Limassol
#14 Romantic Hotel in Limassol
Price Range (Based on Average Rates): ££
Hotel Class:5 star — St Raphael Resort 5*
Number of rooms: 272
Official Description (provided by the hotel):
St Raphael Resort, Cyprus' leading all inclusive resort, offering it's unique Ultra All Inclusive package, as well as other terms of stay, made to suit each individual requirement whether for a holiday, wedding, business trip or group event.LocationLocated on the South Coast of Cyprus on the outskirts of Limassol, on one of the largest blue flag accredited sandy beaches, the St. Raphael combines all the advantages of a carefully chosen, tranquil location: the calm sea at our doorstep and the colourful liveliness of Limassol just a few miles away.Accommodation272 rooms and suites. 90% of our rooms have magnificient views over the Mediterranean Sea with a balcony. Every room is equipped with air-conditioning, safety deposit boxes, colour plasma 26 inch tv, radio, direct dial telephone, internet access, mini-bar, coffee and tea making facilities and hairdryer. To add to the luxurious tone 6 Admiral Suites with a private Jacuzzi are also available.RestaurantsThere are six excellent choices of restaurants to suit all moods and occasions, including our recently built Sea Shells Beach Tavern on St Raphael Beach and the Sailor's Rest Lounge Bar Restaurant for exquisite fine dining experiences by the St Raphael Marina.BarsThree magnificent bars are available in the resort. These include the Captain's Bar and Terrace with breathtaking views over the Mediterranean Sea and Marina. ... more   less 
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Also Known As:
St Raphael Hotel Limassol
St Raphael Limassol
St Raphael Cyprus

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