This was a birthday present trip for my better half - a first time in Cyprus. Londa sits in what the locals call "tourist area" - meaning an island of 1970s and 80s buildings surrounded by half tacky bars and restaurants designed to visitors. From outside Londa looks unremarkable, until you park your rental car and walk into the lobby - it is another world. Fresh, clean sharp minimalist design, easy on the eye touches here and there and welcoming staff. Our check in was good even though I must add the male reception staff are not helpful and do not smile at all. The only shining reception staff was lovely Litsa (I hope I got the name right) with a gorgeous smile and green eyes. For us she epitomised the true modern Cypriot hospitality. I would recommend the management to replace the male staff or warn them to smile to the guests as they aim to serve a certain caliber guests. It reflects on how the hotel is perceived.
Our room 508 was well appointed and could not fault at all. The room was well serviced, stocked with much needed tea/coffee (nespresso) facilities which we appreciated. Bathroom was also comfortable with my partner's favourite Molton Brown toiletries provided. Nice touch. Do be warned, however, that internet/wi-fi is charged at €10 for 24 hours, an unnecessary charge I believe at this day and age where wi-fi is provided free even at most coffee shops. After dropping our bags in our room, we headed down to the Caprice restaurant. Superb food and wonderful service. When I did mention of my lactose intolerance, my choice in the menu was modified and we were suggested a lovely wine which we loved.
Next morning we woke up to the glorious sunshine and breakfast on the terrace overlooking the glistening blue Mediterranean.. Food again was excellent, fresh and the service was one of the best we have seen. I must ask the management to pass this to the kitchen staff. Great service, as they anticipate your needs and they actually remember things you like and do provide them at your table. Super!
My partner's wi-fi in the morning did not work in the room so when we went to the reception and spoke to the gentleman there, he contradicted saying that they do work. In fact despite our tries it did not work in the room while in the lobby it was fine. Again this goes to show that the male reception staff are absolutely unsympathetic and not helpful.
We spent our day exploring the old town of Limassol with its wonderful mix of castle, mosques and churches and having a lovely lunch at Ristretto around the old castle, then driving to Nicosia and exploring the capital a bit. Upon our return to hotel, apparently the restaurant was closed at 11pm so we decided to go out. Having not found anything decent, we decided to have a room service. When I called the room service I was told by the nice lady that the kitchen is closed that they only had "ham and cheese sandwiches" only. Being Muslim and lactose intolerant meant I could eat neither. I believe we could have been given an option of "salad, soup or some fruits" but none of this. This sort of going from super to sub-standard service really disappointed us a bit. Make no mistake, Londa is a beautiful hotel with some wonderful (even super) staff who go out of their way to help you but then when you need something out of hours and given not some basic choice (a bowl of fruit could have been good) at a 5 star boutique hotel it makes you think twice.
Our last day we went to swim in the hotel's beach in the pristine warm water in November.. then had some coffee and local Muhallebi with rose water.. which was delightful...
With a bit of fine tuning in service Londa can be just perfect. For us, it was a lovely stay with some reservations mentioned above and we would like to return to Londa and hope that our concerns will be taken into account and solved. Many thanks again for the wonderful kitchen staff for their super dinner and breakfast and lovely reception staff Litsa and the lady at the pool bar who was lovely and chatty. They are credit to the hotel.
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- Also Known As:
- Londa Hotel Limassol