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“A welcome return.”
Review of GrandResort

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GrandResort
Ranked #10 of 57 Hotels in Limassol
Certificate of Excellence
Berkhamsted, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A welcome return.”
Reviewed 5 May 2014

We have recently returned from one of our many visits to this great family orientated hotel. Ok I often see the quibble about star ratings, the criterion does appear to vary from country to country but there are so many pluses with The GrandResort which keep drawing us back.
Top of our list the helpful friendly staff, must be a 10 out of 10. We also love the layout of both the hotel and it's gardens including the pool area. Extremely spacious with no hint of being crammed in.
Some guests might find the location rather far from the town but we always hire a car so no problem.
Only one niggle which I,ve never had explained, even when I raised it with the owner, surely if the food was more competitively priced with the other local restaurants more residents would eat at the hotel, we like many other guests eat away on many occasions. The explanation I was given that the prices are competitive with other hotels of a similar calibre didn't sound very convincing. Come on management we are great fans of your establishment but aren't you missing a trick here?

Room Tip: Sea view rooms are well worth the extra bucks as noise from the highway can be intrusive for inland...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (139)
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Hurth, Germany
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 4 May 2014 via mobile

In general the hotel is good, but there are a few points that irritated me and I would definitely not think this was a 5* hotel, 4* at the most.

Why?
For one the service could be quicker and better. There were many times where I had to wait for a waiter or for the cheque. Also, orders for tea, coffee or when asked for new cutlery, were sometimes just forgotten.

Also, the bathroom in the hotel room was very small and not 100% clean. The quality of the towels wasn't great either, they were quite rough to the touch (not so pleasant for sunburn).

But what caused minus points the most, was the quality of the food. Ok, yes, I am used to good food, but for a 5* hotel I expect good quality food. Here the food was Ok, nothing special though. Some dishes lacked flavor and the scrambled eggs for breakfast were surely made of a powder substitute for eggs, because it didn't taste anything like an egg.

Now a few positives:
People at the reception desk spoke multiple languages, were friendly and helpful. The hotel has 7 floors, the lowest one (-1) holds the gym, indoor pool and a few restaurants. The 1st floor holds the reception, lobby and some more restaurants. Floors 2-6 are hotel rooms. There are 3 elevators + stairs. The pools are clean, the pool beds are free, you get a pool towel every day. I had a normal room with view towards the street. Room is spacious and has everything you need. Room includes a balcony. I'm not a light sleeper, but if you are, ask for a room on the pool/beach side, that should be quieter than the side to the road.
There are several daily activities, for adults and children (such as water volleyball, billiards, stretching, etc.). The gym has the standards, is OK for vacation, but of course cannot be compared to a full gym. The sauna is tiny and probably not working correctly as I sat there for half an hour without one drop of sweat. Haven't tried the steam room or the jacuzzi.

One more thing: the prices in the hotel are ridiculously high. I booked half board so I get breakfast and dinner in buffet style. But ordering lunch, drinks, ice cream can quickly get expensive. The spa and hotel shop are also ridiculously high priced. At least in comparison to other European hotels.

Over all, I was happy to stay here, but in my opinion the 5* description on their website and on the booking sites is overrated.

Stayed May 2014, travelled solo
Helpful?
1 Thank feli022010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Larnaka City, Cyprus
Level Contributor
70 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 29 April 2014

We stayed at this hotel for a night last weekend and I must say I wasnt prepared to write such a review for a 5 star hotel.

The two and only positive aspects of this hotel based on our experience were the hotel lobby, which is definetely glamorous and impressive, and the complimentary fruit platter which we were offered in our room.

Other than that: 1. A maid got into our room without knocking while we were resting in the afternoon to bring a complimentary drink (hasnt your manager trained you to knock doors before entering???!!!!),
2.the sockets in the room were not working,
3.the bed was ridiculously uncomfortable--I could feel every part from the bed's internal space, interrupting my sleep everytime i tried to turn in bed (and am pregnant for gods sake!),
4.there was noise from the parking just below our room even at 5 in the morning (stayed at 4th floor),
5.the breakfast was okeish in quantity but very average in terms of taste (defo not a 5 star breakfast),
6.no employee attendance as we were trying to order some coffee from one of the spots there and after 15 minutes of wait we just left.

We were very dissapointed indeed from this hotel, we wanted to spend a weekend with my husband to relax before the arrival of our baby and we had one of our less enjoyable weekends. We left early morning on Sunday,right after we had breakfast.

The management team needs to do some work there!

  • Stayed April 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Selia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
athens
Level Contributor
38 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 14 April 2014

Very Friendly Staff.
Rooms are generously spacious and very clean. The only problem was the power sockets. Only 2 in my room and in inconvenient places. Sleeping quality is excellent.
Sea view is a real sea view no doubts.
Food is OK, nice variety, healthy food section available even fresh fruits.
Didn't like the SPA. Sauna and steam bath to small and never working. You have to ask to turn it on in order to use it. Indoor pool was not heated. Gym was great with many equipments but in a basement without sunlight at all.
The Beach is great and in front of the hotel. Pool is nice. Wouldn't say something special but with many sun beds and beach towels right next to the pool.

Room Tip: Pay more for a sea view. It worth its money.
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank makis33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingston-upon-Hull, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 January 2014

Loved Cyprus, stayed elsewhere for the first week but stayed here for 3 days! Great service, staff could not do more for you to feel comfortable. Superb surroundings. Food was beautiful. Would go again in a heartbeat!

  • Stayed July 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Kimberleyanne88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 December 2013

Probably one of the most important decisions the bride and groom have to make is deciding upon the venue for their special day. For us, GrandResort not only fulfilled all of our expectations but exceeded them. GrandResort is a classic, chic venue, with wonderful indoor halls and an exceptional outdoor swimming pool area. In addition to being a romantic and an idyllic venue, the wedding organizers were highly professional and they focused on the specific needs of our event and our quests. Personal interest shown by all of them made all the difference to the experience of our event.
We received excellent comments from our guests not only with regard to the very good organisation of the event, the elegance characterizing the venue, but also regarding the canapés served at the reception and the international buffet served during the wedding dinner. The hotel offered excellent food options which satisfied a multicultural group of guests. Thanks to GrandResort this day will remain with us forever.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank maria k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bolton, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 November 2013

This was a holiday arranged at short notice by my son who wanted a family holiday. Having previously lived in Cyprus he chose he Grand Resort. He flew from Gatwick and we from Manchester meeting up at Pathos.Late at night. He had arranged a car and we travelled to the hotel.. We were pleasantly surprised by the very warm greeting we received.
A substantial meal was provided at 2330hrs for the family before retiring to our beds.
The hotel was fabulous, the staff excellent, there was a very substantial breakfast each day, so much so lunch was rarely considered.
The Friday night my son and wife went to meet friends so with my wife and grandchildren we had an evening meal at the hotel.. The next thing we noticed that a number of people sat around us and started with music. A gentleman came to us and engaged in conversation especially with my 8 year old grandson. The conversation turned to football of which grandson is a keen fan. It turned out that the gentleman was the owner of the hotel and himself a keen football fan being the Chairman of Famagusta club. He presented a signed football to grandson, which topped off a wonderful week at the Grand Resort. One of the best hotels I have ever visited and will do so again in the future

Room Tip: Sea view room
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RIM41616
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about GrandResort

Property: GrandResort
Address: Amathus Area, Limassol 3724, Cyprus
Region: Cyprus > Limassol District > Limassol
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Limassol
#7 Family Hotel in Limassol
#7 Romantic Hotel in Limassol
#8 Spa Hotel in Limassol
#9 On the Beach Hotel in Limassol
#10 Luxury Hotel in Limassol
Price Range (Based on Average Rates): ££
Hotel Class:5 star — GrandResort 5*
Number of rooms: 255
Official Description (provided by the hotel):
Among the finest five star hotels in Cyprus, the newly renovated GrandResort is set in beautifully landscaped tropical gardens, on a superb beachside location, 11km from Limassol town centre. Standing in extensive grounds, the resort offers an impressive range of facilities and an unrivaled standard of personal service and sheer comfort. The magnificent grounds include a tranquil free-form outdoor swimming pool on the edge of a sandy beach near the ancient kingdom of Amathus. ... more   less 
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Also Known As:
Grand Hotel Limassol
Grandresort Hotel Limassol
Grandresort Resort Limassol
Hawaii Grand

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