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“Excellent location, value for money and friendly staff”

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Estella Hotel Apartments
Ranked #31 of 57 Hotels in Limassol
Level Contributor
107 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
“Excellent location, value for money and friendly staff”
Reviewed 4 July 2013

Positives: Excellent value for money compared to other places in Limassol, excellent location near the beach and very helpful staff. The lady from the Phillipines on the front desk (sorry I have forgotten her name!) was particularly helpful, as were the kitchen/bar staff. The cleaning staff were wonderful. Rooms were spacious and clean.

Negatives: Although a good location in terms of in the tourist area, this hotel seemed to back onto the world's noisiest school. There were children playing and screaming loudly all throughout the day and early evening and on several nights they seemed to be putting on some sort of singing show as all I could hear all night till midnight was horrendous feedback from a very loud microphone and children singing!! Despite ear plugs I could not sleep on several nights as they were just so loud. It is not the hotels fault, but something to be aware of!

Room Tip: avoid one near the back of the hotel!
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  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Teenytinytin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
estellaHotel, Manager at Estella Hotel Apartments, responded to this review, 6 July 2013
Dear Valuable guest
Thank you for choosing our Hotel for your accommodation in Limassol. Also we much appreciate your time to post your review and rate our Hotel in www.tripadvisor.com. At the same time we hare happy to see that you have enjoyed your stay and that our small but very friendly oriented and with a warm hospitality have been appreciated.
Regarding your points for the noise, in did during your period of stay they were the last days of the schools for the summer holidays and that's why it was the noise during the night as they were preparing for their final ceremony. Now that schools are closed is very quiet..
As for the name of the Phillipines lady her name is Irene and I will pass to her your appreciation.
Again thank you for choosing our Hotel and we hope to have the pleasure to offer our services whenever Limassol is your destination for holidays or business

On behalf of all the team of Estella
Panicos Angelides
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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211 reviews from our community

Traveller rating
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    34
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    15
See reviews for
37
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10
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Finnish first
  • French first
  • Greek first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Nicosia, Cyprus
1 review
Reviewed 27 June 2013

The service and the environment of Estella were excellent and very friendly. The personnel were very helpful, friendly and kind. I had the chance to get rest in a quiet environment with the lowest cost.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elena M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
estellaHotel, Manager at Estella Hotel Apartments, responded to this review, 28 June 2013
Dear Mrs Elena
We would like to thank you for choosing our Hotel for your accommodation in Limassol. Also thank you for taking the time to review and rate our Hotel in www.tripadvisor.com. We are happy to read that you have enjoyed your stay in our Hotel.
We look forward to welcoming you again at Estella when ever Limassol is your destination for short breaks or business.

On behalf of all the team of Estella

Panicos Angelides
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo, Norway
1 review
Reviewed 18 June 2013

I have been here before, and will go here again. I feel very comfortable and safe here, with a very friendly and helpful staff. My room was nice, with some traffic-noise early night, but that is Cypros. It is situated near a very nice beach - and a superb bakery. It is good value for the money. There are a number of good restaurants near by, like Ocean Basket and a Syrian one, of which I do not remember the name. The reception staff have a good knowledge of the area.
I feel welcome here.

Room Tip: Room 504 was nice
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  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank 585Egil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
estellaHotel, Manager at Estella Hotel Apartments, responded to this review, 19 June 2013
Dear Egil
It was pleasure having you again our guest and we are happy to see and read that you had enjoy your stay once more in our small but very friendly Hotel. Thank you for taking the time to post your review and evaluate our services as well here in www.tripadvisor.com
Of course I am sure that except from the places you have mentioned in your review which you have liked I am sure that you have enjoy as well your short cycling escapes despite the hot weather. I am confident that your next call at the Hotel in another period of the year (spring, autumn) will offer to you more variety of cycling escapes..

Once more thank you for choosing again our Hotel and we look forward to see you and your family again at Estella when Limassol will be your destination for holidays or business.

On behalf of all the team of Estella

Panicos Angelides
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 31 May 2013

Very nice staff. Well located and an incredible value. The pool is just ok.
Bus line at the door and plenty of places to go out for dinner.
Very nice staff. Well located and an incredible value. The pool is just ok.
Bus line at the door and plenty of places to go out for dinner

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Svoice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
estellaHotel, Manager at Estella Hotel Apartments, responded to this review, 1 June 2013
Dear Valuable guest
At first we would like to thank you for choosing our Hotel for your holidays in Limassol. Also we would like to thank you for your time to review us and rate our Hotel and services in www.tripadvisor.com.
We hope that we will have the pleasure to offer again our services to you, your family and friends in the future when ever Limassol will be again your holidays destination.

On behalf of all the team of Estella Hotel Apts

Panicos Angelides
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
manchester
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 May 2013

Try elsewhere. We read positive reviews and gave it a chance but we were horribly disappointed. Unlike other places we stayed at on the island the service was really poor. They tried to charge us for things which should have been inclusive and included (air con? coffee at breakfast?). The rooms are small dark and not secure - the patio doors could not be locked. the toilet was small and dirty. TV doesn't even work. We had no electricity supply on day 2 and the hotel made no apologies, and refused to give any compensation even though we had no light, no air conditioning and could not use the wifi or have hot breakfast and finally the breakfast was ridiculous! We paid for continental breakfast which was described as a buffet but what we got was a hard-boiled egg with 2 pieces of ham and a slice of cheese and we could only choose between a small cup of (bad) coffee or a juice (in a <200ml cup) and were told that we would have to pay for both. When we asked to pay for an upgrade to a full English breakfast - waiter said :" you would have to give us 24hours notice". I was too happy to leave when our stay is over! Try elsewhere.

Room Tip: no fitness center or room service at all!
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mike w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
estellaHotel, Manager at Estella Hotel Apartments, responded to this review, 28 May 2013
Dear Mr Mike
At first we would like to thank you for taking the time to post your review in www.tripadvisor.com. I am sorry to read that you had very bad experience in our Hotel and found nothing positive, however please allow me, as many people read reviews that guests are posting in this site.
Of course we are always welcoming the negative and constructive comments (which will make us better) the same way we accept also the positive comments.
I will try to elaborate on your complains one by one in order to give the right picture to the people when they read your review. Regarding your complain about the electricity, please note that the cut off of the electricity was for the whole area due to a maintance from the Cyprus Electricity Authority and it was from 08:15 - 10:20 a.m. Also we informed all guests by posting announcement and there was no complain from any other room as far as I can recall.
Regarding the A/C unit please note that through the travel agent you have booked is stated that ac unit is payble locally at the Hotel however the receptionist who was on duty as it was your honeymoon gave it to you complimentary + a bottle of wine for the same reson.
Regarding your complain about the breakfast you have not raised any complain while you were here and I personally asked you during your 2 days stay if there was any problem and the answer I was getting is that everything is fine. The only thing that you mentioned was about that they have asked you to pay the juice but as I said to you it was a misunderstanding from the bar staff, and that juice was included in your breakfast.
All our rooms are south facing and plenty of sun is coming inside, therefore your comment that our rooms are dark I guess is not so correct. Regarding the point that the toilets are small and dirty, i may probably agree to the point that they are small but again the space is sufficient for 1 person who is occupied the toilet at a time.
Finally your comment regarding the English Breakfast that we need 24hrs notice is not true.
Also if you can check again through the side you have booked the Hotel it will show that our breakfast is continental breakfast at a specific prices mentinoning on the site and that English Breakfast is available at a different price.

Again thank you for your time posting this review and again I feel sorry that your 2 days holidays in Estella Hotel was not so enjoyable.

Regards
Panicos Angelides
Manager
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Lake Elsinore, California
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 24 May 2013

Large, clean, safe rooms with plenty of hot water. Fabulous housekeeping and hotel staff, friendly, helpful -- made me feel like I was staying in a small village filled with just the best people. A great location close to the sea, restaurants, and sites. The taxi driver picked me up at the airport at 5AM, no problem.

I will be back, no doubt about it.

  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank newinelsinore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
estellaHotel, Manager at Estella Hotel Apartments, responded to this review, 24 May 2013
Dear Valuable Guest
We would like to thank you for taking the time to review and rate us in www.tripadvisor.com. We are happy to see that our services and facilities have been appreciated and you had enjoy your stay in our Hotel. Of course we look forward to welcoming you again whenever Limassol will be again your destination.

Thank you for choosing our Hotel.

On behald of all the team of Estella Hotel Apts

Panicos Angelides
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 22 May 2013

Enjoyed our stay at the Estella Hotel. All staff were very friendly and helpful. Hotel is in a good position in town which made it easy to get about. Rooms were kept clean and tidy. We found the Estella very good value for money and would recommend it.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
estellaHotel, Manager at Estella Hotel Apartments, responded to this review, 1 June 2013
Dear Valuable guest
We would like to thank you for your time reviewing us and rate our Hotel in www.tripadvisor.com. Thank you for your comments and we hope to have the pleasure to see you again at Estella whenever Limassol will be again your destination for holidays or business.

On behalf of all the team

Panicos Angelides
Manager Estella Hotel Apts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Estella Hotel Apartments

Property: Estella Hotel Apartments
Address: 3 Christaki Kranou Street | Germasogeia Municipality, Limassol 4060, Cyprus
Region: Cyprus > Limassol District > Limassol
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Spa Swimming Pool
Hotel Style:
#19 Spa Hotel in Limassol
Price Range (Based on Average Rates): £
Hotel Class:2 star — Estella Hotel Apartments 2*
Number of rooms: 36
Official Description (provided by the hotel):
Estella Hotel Apts offers studios and 2-bedroom family rooms. Centrally located in Limassol tourist area, close to bars, beaches and restaurants. Has its own swimming pool, bar/restaurant with bbq and karaoke nights. All meals available. Small, family run unit. Biggest asset: friendly helpful staff. Has sauna, massage and body treatment sessions, and a private or with a group session (upon request) of TAE KWO DO with a minimum charge. Newly renovated exterior.Wi-fi available free of charge in public areas (lobby, restaurant, bar and pool area) and also available in rooms with a small fee per day.There is a 24hrs service staff at the reception ready to assist with any of your querries. All staff of the Hotel are ready to assist and to ensure that your holidays at the Hotel are wonderful under a budgeted price.. ... more   less 
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Also Known As:
Estella Hotel Limassol

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