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“Lovely Hotel”

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Atlantica Bay Hotel
Ranked #7 of 57 Hotels in Limassol
Certificate of Excellence
Glasgow, United Kingdom
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Lovely Hotel”
Reviewed 20 July 2014

Spent two weeks in the excellent hotel from June 30th till 13th July on a half board basis. As soon as we reached the hotel we were welcomed by the front desk staff who presented us with a cold cloth to freshen up with and a nice glass of cold bubbly, a very nice touch. Our check in was quick and effective. Our cases were delivered to our room by the porter. We stayed in room 301 which was a double with sea view. The room was very bright and clean.
All the staff in this hotel are trained to a very high standard as everyone greets you with a smile and a warm hello.
The food in this hotel is of a very high standard and you are truly spoilt for choice every breakfast and evening meal.
The hotel pools are excellent and are always clean as is the surrounding area, the planting around the main hotel is to a very good standard, and if you are felling energetic there is a well stocked gym.

This is one of the few hotels that we have stayed in the all the first line management team were always out and about the hotel and always stopped and had a word with you and also asked if you had any concerns, once again good PR.
As with every hotel there is the parts that are not so good and I would put the hotel evening entertainment into this bracket, The afternoon entertainment is is organised by the bundle of energy that is known as Caz, she is always on hand to get everything going from table tennis to water polo she even stands in for the evening entertainment.
The evening entertainment definitely needs to be looked at and I would suggest sooner rather than later. A couple of negative points for this hotel is the location. there is a bus stop opposite the hotel that will take you to Limassol town for €1.50 single and it takes about 45 mins the plus side of this journey is that it leaves right outside the largest Mall in Cyprus called quite imaginatively "My Mall" and it has a vast range of stores with something to please everyone. The other negative point is the WIFI is not available in your room and you only get a signal first thing in the morning down at the pool side or at reception. Please get your IT manager to get this sorted.
A good yardstick of any hotel/holiday is the big question "Would you return" and my answer to that is Yes, but only for a week in say October and that is only because of the location.

I would also like to take this opportunity to thank the Front Office staff for the lovely touch of a bottle of Champagne and a bowl of fruit placed in our room on the day of our 29th Wedding anniversary and it greatly appreciated.

Room Tip: Our room was number 301 and it was on the corner and had a sea view it also had TWO balconeys which...
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank JoeMrp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlanticaBay, General Manager at Atlantica Bay Hotel, responded to this review, 30 August 2014
Thank you for your comments.

We are happy to hear that you enjoyed your stay with us and that we exceeded your expectations. We appreciate your comments regarding our staff, services, facilities and dining experiences.

We appreciate all of our guests' comments and would like to take this opportunity to add to your review. As stated in the brochures and websites, our location is further from the hustle and bustle of the tourist area in order to provide a relaxing atmosphere for our holiday makers. In keeping with the Couples relaxing concept, we offer a low key entertainment program. The program offers performances by our resident duo and a variety of local professional acts. Similarly our Pool Bar and Beach Bar are open each evening for a more laid back night.

Once again we thank you for your comments and look forward to welcoming you again in the future.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
London, United Kingdom
Level Contributor
208 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 20 July 2014

Hotel is modern and very clean. All the staff are friendly and work very hard. The waiting staff are always there to get your next drink, you don't even need to go to the bar. The food is good, plenty of choices and always hot. A minor niggle, the men have to wear long trousers to dinner, I do not have a problem with that, although, I think a pair of tailored shorts is smarter than tracksuit bottoms, but there should also be a code for women, a couple of times I saw men being refused entry but girls could come in wearing a pair of shorts no longer than a belt, not a major issue but it could be looked at.
Entertainment could also be looked at, Caz is brilliant, she interacts well with the guests, works so hard, she will be hard to replace when she moves on at the end of this season. Chistelle, on the other hand, not so good. They don't interact with the guests, or each other, he's a bit dull, she has not got the greatest voice, it just does not work. They had some acts from outside, but their sets were far too short. On the Wednesday, when Caz had her day off, we just had Christelle, and they only did an hour and 10 mins and that was supposed to be the entertainment for the night!
The beach is just across the road, and the hotel has a bar there as well, so your all inclusive is good. One free visit to the al-a-carte is included and well worth it as the food was excellent.
The areas around the 2 pools is really nice, and again, very clean.
All in all a very enjoyable holiday, one of the best all inclusives we have been too, just get that entertainment looked at and it will be near perfect.

Room Tip: You can upgrade your room, gets a bigger room with a beach view.
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  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank foreignclimbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlanticaBay, General Manager at Atlantica Bay Hotel, responded to this review, 30 August 2014
Thank you for your comments and for taking the time to post your experience with us.

We are pleased to hear that you enjoyed your stay with us and your comments regarding our staff, services, facilities and dining experiences.

As a Couples hotel, the entertainment offered is geared for a low key entertainment program. This holds true for any Couples hotel worldwide. In addition to our resident duo we also offer a variety of acts during the week to cater to all tastes.

Once again we thank you for your comments and look forward to welcoming you again in the future.
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leeds
Level Contributor
46 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 18 July 2014

Returned from this hotel on 16 July after a relaxing 2weeks stay. The hotel is spotlessly clean and the staff work very hard and are friendly. There are a few down sides the entertainment is held inside in a dark and depressing room and there is no where near enough waiting or bar staff working in this area, on one night we had to go to the lobby bar to get a drink and take them down to the ballroom. Caz the Thomson entertainment rep does an excellent job with very limited recourses. There is the 6am brigade who are up to bag a sun lounger.
The rooms have had a refurb but the public areas are in need of one.
The food is plentiful and very enjoyable the a la carte was so nice we paid to go for a second visit. We ate lunch at the beach snack bar but you can only eat here on the all inclusive when the restaurant is closed.
We had a superior room which had plenty of hanging and drawer space the towels were changed daily and the bed every other day. If you are in a superior room you can also have your pool towels changed and brought to your room.
Lots of guests are repeat visitors as we were.
There is nothing around the hotel but the local bus stop is just at the bottom of the drive.
We had an enjoyable stay and would return in a few years time if the price was right.

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
8 Thank bpleeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlanticaBay, General Manager at Atlantica Bay Hotel, responded to this review, 30 August 2014
Thank you for your comments.

We are happy to hear that once again you enjoyed your stay with us. We appreciate your comments regarding our staff services and friendliness, our facilities and dining experiences.

We would like to take this opportunity to add to your comments. The reserving of sun beds is strictly prohibited as advertised on our information boards and in our welcome meetings. As an adult only hotel we expect our guests to adhere to this and also to respect their fellow holiday makers.

Once again we thank you for your comments and look forward to welcoming you once again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surrey UK
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 16 July 2014

Lots has been written about this hotel and generally it is good stuff, but is it a 4*+ personally I think not.
My points may only be somewhat minor but if places want the ratings then produce the goods.
The hotel makes a lot about show cooking, I do not call deep frying eggs or cutting some meat or indeed making a toasty show cooking. The BBQ well it was poor, either you waited for meat to be cooked so it was hot, one of the melon dishes was covered in fly's because it was left covered in 28 degree heat with cling film. Both toasters at breakfast were faulty in some cases bread was put through 6 times. If a place is going to have a dress code for the evening meal then stick to it. Entertainment in some cases was poor and always inside, why when you have the weather to sit outside in comfort.

The good stuff - you could always find something at every meal time to eat no matter what your dietary requirements are. The staff both around the pool and in the restaurants could not do enough for you and always polite.
CAZ the one women entertainment team worked wonders, quiz master-singer-fitness sessions-games and compare. Oh local tour guide.

Don't get me wrong the good out topped the poor, but did it have that we must go back appeal no.

Room Tip: email the hotel direct and they will do their best for you
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  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
6 Thank CowboySurreyUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlanticaBay, General Manager at Atlantica Bay Hotel, responded to this review, 18 July 2014
Thank you for your comments.

We appreciate all of our guests' comments in order to continue to provide the high standards we are known for. We are happy to hear that overall you enjoyed your stay with us and appreciate your comments regarding our staff services.

We are surprised to read your comments regarding our show cooking. Show cooking is available daily for both our lunch and evening buffet. The show cooking concept is based on made to order dishes which features: omelettes (breakfast only), grilled lamb chops, pasta dishes and stir fry dishes to name a few. Our carvery station is separate to our show cooking and is also available every evening.

We are also surprised about your comments regarding the BBQ buffet night as it is very popular with our guests. Although it is served in buffet style, the meats on offer are barbecued on the spot in keeping with the barbecue concept.

Once again we thank you for your comments and look forward to welcoming you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 July 2014

Recently returned from an enjoyable two week break at the Atlantica Bay- superb Food - Hotel of very high standards in every Aspect - attentive Staff - also cleanliness and friendliness - excellent Pool and Garden- nice Beachfront with Beach Bar to match.
Entertainment was low key - altough Caz was a one Woman Whirlwind - providing morning until evening entertainment almost single handed - would have benefitet from additional outside Acts which were few and far between- appears to be a victim of Thomson downgrading the Hotel to Couples only.
Hotel also got an captive Audience is its Location is isolated with no Shops or Entertainment within walking Distance.

FINALLY IT WOULD BE AMISS OF ME NOT TO SINGLE OUT THE EVERSMILING AND HIGHLY ATTENTIVE AND PROFFESSSIONAL PAUL AT THE POOL BAR WHO MADE OUR HOLIDAY WITH IMPECCABLE SERVICE AND WITTY BANTER MEMORABLE.

I am sure he is highly delighted with WELTMEISTER DEUTSCHLAND as he is a native of that particular country!

Would recommend this Hotel to anybody with a laidback and relaxing time enhanced by excellent Food.

Room Tip: Choose Room at a higher level
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  • Stayed June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
4 Thank Dede992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlanticaBay, General Manager at Atlantica Bay Hotel, responded to this review, 18 July 2014
Thank you for your comments.

We are pleased to hear that you enjoyed your holiday with us. We appreciate your comments regarding our staff, facilities and services.

As of May 2011, the Couples product was launched and the Atlantica Bay Hotel was the first hotel in Cyprus to launch the new concept. Based on our overall guest feedback, the Couple concept has been very successful. A Couples hotel focuses on a relaxing holiday, providing low key entertainment. Similarly, the day activities organized are delivered with an opt in approach. Therefore our guests have the flexibility to choose if they would like to participate or not.

Once again we thank you for your comments and look forward to welcoming you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liversedge, United Kingdom
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 16 July 2014

Arrived at 11.30 pm and warmly welcomed the check in was quick and efficient We were in a superior room 237 the room was excellent good views from the balcony but chairs not at superior standard Staff very friendly and helpfully meals were very good ala-cart also very good The main pool was good and service around the pool was also good although the beach was a walk down from the hotel and had to go under the main road the facilities there we also very good altogether we had a good 10 day brake this hotel Is 4 star plus rated and with a few improvements could be a 5 star we have been spolt though and are going back to our favorite hotel the Atlantica Imperial in kolimbia Rhodes We will not be returning to this hotel due to its location

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
3 Thank Martin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlanticaBay, General Manager at Atlantica Bay Hotel, responded to this review, 18 July 2014
Thank you for your comments.

We are happy to hear that you enjoyed your stay with us and that we exceeded your expectations.

We appreciate your comments regarding our staff, services and facilities.

We thank you once again for your comments and look forward to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 July 2014 via mobile

This was our 2nd stay, this time we went longer for 10 days, it was as good as the 1st time we stayed if not better!

I can't compliment the staff enough, from the cleaners to hotel managers, everyone is very friendly and helpful - the service here really is top notch.

The hotel has a good mix of people, my girlfriend and I are both 24, and there were other couples both our age and older.

If you are thinking of booking go all inclusive, food and drink is excellent, local beer Keo is lush, and the food makes you go back for 2nd's!

Only negatives (and hopefully they'll improve both of these). Wifi only really works on the veranda and reception, not in the rooms, and even then is patchy. Also the hotel staff need to stop people getting up at 6am and putting towels on beds when they don't use the sun bed - staff need keep it on a first come first serve basis!

Other than those 2 minor details, if you are thinking of going to Cyprus this is the hotel to stay at! Looking forward to going back for a 3rd time!

Stayed July 2014
Helpful?
1 Thank IrnBruKing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtlanticaBay, General Manager at Atlantica Bay Hotel, responded to this review, 18 July 2014
Thank you for your comments.

We are pleased to hear that you enjoyed your stay with us once again and that we exceeded your expectations. We appreciate your comments regarding our staff, facilities and services.

As an adult only hotel, we request our guests to respect their fellow holiday makers and not to reserve sun beds unnecessarily. Our staff do their best to monitor this to the best of their ability.

Once again we thank you for your comments and look forward to welcoming you back for your third visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Atlantica Bay Hotel

Property: Atlantica Bay Hotel
Address: Leoforos Amathountos 1/1 | Agios Tychonas, Limassol 4060, Cyprus
Region: Cyprus > Limassol District > Limassol
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#4 Romantic Hotel in Limassol
#6 On the Beach Hotel in Limassol
#7 Luxury Hotel in Limassol
#13 Family Hotel in Limassol
Hotel Class:4 star — Atlantica Bay Hotel 4*
Number of rooms: 201
Official Description (provided by the hotel):
Set on a hillside looking out to the sapphire-blue seas of Limassol Bay, the Atlantica Bay is a truly luxurious retreat. The hotel blends superior service with superb facilities, providing guests with memorable experiences. Close to the ancient ruins of Amathus, in a spot that was made for peace and quiet, it really does set a perfect holiday scene. With the local bus stop just opposite the hotel, you can take a short ride into the old historic town approximately 10 km away. The hotel features 201 modern rooms, the main dining area “Leda Restaurant”, “A la Carte Restaurant”, “Olympus Lobby Bar” with a chic outdoor terrace, “Pool Bar”, Hermes Fitness Center, The Bay Spa and 2 outdoor pools (1 pool covered & heated in winter season only). May to October (weather permitting) enjoy the facilities of our Sands Beach Bar & Tavern surrounded by our own private garden area. Free WiFi in all rooms and all public areas. ... more   less 
Also Known As:
Atlantica Bay Limassol
Hotel Atlantica Bay
Atlantica Bay Hotel Limassol

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