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All reviewstourist areaanchor baraffordable hotelplenty of choice for breakfastcentral locationgreek dancingcypriot nighthalf boardoutdoor poolwould stay here againbus stoplarge roomenjoyed our stayper weekthe hotel is cleanshort stayrestaurant manager
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Reviewed 20 September 2017

It was chosen because it is the hotel closest to the town
Usually 3* hotels in Cyprus are good but this is bad
concerning the charging rates that may exceed 100 euros per night
The facilities are old, overused and dirty
The towels, supposed to be clean, are very old, very used, with grey shades, dirty stains and do not smell nice.
The breakfast is poor, has limited choices and badly arranged boufet
Several food items look and smell stale or even bad
The air conditioning in the rooms in noisy, even at low fan speed, and distributes bad smell among the rooms
The service personnel is not qualified for doing proper job, and is not able to communicate in plain Greek or English
The reception is doing sloppy work, we had a reservation for one single and one double room and only the night before departure we realized that the couple was sleeping in the small room

Room Tip: confirm reservation arrangements at check in
  • Stayed: September 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank TheFoodJokey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marketing M, Marketing Manager at Kapetanios Hotel Limassol, responded to this reviewResponded 22 September 2017

Dear Guest,

Let us first thank you for choosing our hotel for your recent stay in Limassol. We are very sorry to hear that we did not meet your expectations.
We have of course noted all the various points that you have raised for the improvement of our services and facilities and please rest assured that where feasible we shall take the necessary corrective measures.
We therefore hope that you will give us another opportunity to prove that we can offer excellent value for your stay.

Sincerely yours,

The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2017 via mobile

What a great hotel! Situated in a central location of Limassol. The hotel is clean and quite in the evening and during the day by the pool. Staff are friendly and attentive. Our room was cleaned daily. Breakfast was great, serving a variety of choices to suit everyone. We really enjoyed our stay and would definitely stay there again! Great Holiday will definitely be back.....

Stayed: September 2017, travelled with family
Thank Nik0s73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marketing M, Marketing Manager at Kapetanios Hotel Limassol, responded to this reviewResponded 20 September 2017

Dear Guest,
We would like to thank you for choosing our hotel for your holidays. We are very happy to hear that you enjoyed your stay, especially our central location, friendly staff, clean room and great breakfast.
Once again thank you and we do hope that it will not be too long before we can welcome you back to the hotel again.
Yours Sincerely,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2017

I fled this hotel within 40 minutes of arrival after trying to change rooms twice. While it looks fine from the outside and the lobby is okay, the rooms are small and cramped and in desperate need of renovation. After arriving at the second room where there was barely room for myself and the luggage, I pulled off the bed cover to check cleanliness. The bed sheets had stains. I immediately called downstairs and the housekeeper came to change the sheets. However, when she did so, I saw that the mattress cover contained black hairs all over. I decided it was not worth the risk. The one thing I will give this hotel is that they were quite willing to refund my money and to send me to another hotel of a higher class. It's wise to remember to subtract at least two stars from whatever star rating is used in Cyprus.

Room Tip: Not sure there are any good rooms
  • Stayed: August 2017, travelled on business
    • Value
    • Service
Thank NYCViator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marketing M, Marketing Manager at Kapetanios Hotel Limassol, responded to this reviewResponded 22 September 2017


Dear Guest,
We would like to thank you for taking the time to give us your feedback.
We are very sorry to hear that we did not meet your expectations.
We are very surprised to hear your comment with regards renovations and the relevant corrective measures have been taken on March 2015.
As we found out you felt disappointed when you discovered that the hotel is a 3 star city hotel 100 meters from the beach and not a beach hotel.
We therefore hope that you will give us another opportunity to prove that we can offer excellent valued for your stay.
Sincerely Yours,
The Management

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Reviewed 8 September 2017

Spend one week at this hotel (end of august) and I would recommend it for anybody who seeks a clean and tidy hotel, good location. The breakfast wasn't that great, didn't tried the restaurant for the other meals. The staff is very friendly and helpful. For airport transfer, I recommend setting it up at reception.

  • Stayed: August 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank Bogdan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marketing M, Marketing Manageer at Kapetanios Hotel Limassol, responded to this reviewResponded 20 September 2017

Dear Bogdan M,
We would like to thank you for staying with us and thank you for recommending us to other travelers. We are happy to hear that you enjoyed your stay with us especially our cleanliness and location.
It was a great pleasure having you with us and we are looking forward to welcoming you soon again.
Yours Sincerely,
The Management

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Reviewed 7 September 2017 via mobile

Love this hotel. Our third visit. Staff are very friendly. Breakfast is good. Good pool. Yanis and Nicolas are brilliant barmen.I would love to go back next year but friends are staying in protaras.will miss terrys restaurant 50 yards down the road.

Stayed: May 2017, travelled as a couple
1  Thank Kenneth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marketing M, Marketing Manager at Kapetanios Hotel Limassol, responded to this reviewResponded 20 September 2017

Dear Kenny Hancock,
Let us first thank you for your loyalty and for taking the time to give us your feedback. We are very happy to hear that you enjoyed your stay with us, especially our friendly staff, good breakfast and good pool.
We will pass your compliment to Yiannis and Nicolas.
It was a great pleasure having you with us and we are looking forward to welcoming you soon again.
Yours Sincelery,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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