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All reviews rooms are nice two nights place to stay troodos verandas heating
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29 - 34 of 39 reviews
Reviewed 14 September 2009

We booked a triple room for two nights at this hotel 8 months before our trip based on the one photo of the room they had on their website. The photo showed a light, airy room with a modern-looking kitchenette. Another reason why we chose this hotel was because it offered a triple room. Our understanding is when it says 'triple', that means there are THREE proper beds in it and not two plus a foldable bed. Furthermore, the listing said 'Beds:3' and usually, when they put in an extra third bed, it is usually listed as 'Beds:2+1'. About 2 months before our holiday, we received an email from the managing organisation asking if we were prepared to move to another hotel as they would like to accommodate a group there and needed more rooms. I wrote back and said we had booked so many months in advance and wanted to keep the reservation (I wanted to have the triple room and a pool) and whether they could solve the problem somehow without moving us. I never got a reply.

On our arrival in Cyprus, I called the hotel to reconfirm the reservation and was told that they were holding our reservation. On arrival at the hotel, two Filipina staff who couldn't really speak English, showed us 3 dark, double rooms on the ground floor and told us there were no other rooms left. All the rooms on the upper floor (which were shown in the photos on the hotel website) were taken by a group. They would put in a 'camp bed' for our daughter. Two of the rooms shown to us were so tight, there was no way a third bed could be squeezed in so we opted for the last room which was facing the road and did not have the nice, mountain view we had hoped to get. When the camp bed was put up, my daughter sat on it and sank right down to the floor! That night, the 3 of us squeezed onto the double bed to sleep.

The hotel was built some years ago and probably the photos were also taken then! The paint was peeling off in some places and the door to our room would NOT close! We had to leave it open all the time except when we decided to go out when my husband had to force the lock close with all his might. The only window to the room was a full length window which meant that if we were to open it at night, someone could walk right in so we kept it closed all the time. Also the camp bed had to be placed in front of this 'window' and if we wanted it open at any time, we had to move the whole bed. That meant that there was no air and no light in the room except for artificial light. Considering that it was August with 38 degrees Celsius during the day, it was stifling in the room. Luckily, we were given a giant fan. The toilet did not flush properly and we had to do it many times before everything went down. The pool was not clean at all. Not sure if it was dirtied by the group in-house or if it is always like this.

Other than that, the room was actually clean (altho the decor, peeling paint and choice of linen did not give it this impression). The personel were generally friendly and accommodating and tried to solve our problems and make us comfortable but we just couldn't - we felt bad about this because they genuinely wanted to do something and even offered to give us two rooms without any extra charge. I spoke to the manager and he said there was a mistake in the listing and that there were no triple rooms. However, later I saw that the room next to ours had 4 full-sized beds in it and that the rooms upstairs looked closer to what we saw on the internet.

We were so miserable, we cancelled our second night and had to forfeit our deposit. We were disappointed that despite booking so far in advance, they just gave us a second rate room without informing us.

We had breakfast at the hotel the next morning before leaving because the kitchenette wasn't inviting enough for me to dare to prepare our own breakfast. It was cheap. A whole spread of all sorts of things for €5 a person. Of course, the quality was poor but they did their best and there was lots to eat. The thing I thought most funny or perhaps 'unique' was when my husband ordered coffee for breakfast. A pot of hot water was brought to the table and a jar of instant coffee. I was asked into the kitchen to make scrambled eggs for my daughter because they didn't know what it was. Thought it accommodating instead of just saying they can't make it.

I would say that this hotel rates around 2 star. It is a local, village hotel and perhaps, more ideal for locals and travellers who do not expect international standards. The hotel is listed under the Cyprus Agrotourism company. If they want to do this and please international travellers, I think they have to do a little bit more.

  • Stayed: August 2009, travelled with family
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1  Thank franinmuc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2018 via mobile
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Stayed: August 2018, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018 via mobile
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Stayed: June 2018, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2018
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Room Tip: Rooms on the upper level has a very nice mountain view and veranda.
  • Stayed: July 2017, travelled as a couple
    • Location
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    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2017
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  • Stayed: July 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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